My only complaint besides valet being 60/night was that at night it was loud in the rooms. There didn’t seem to be much insulation. Doors closing vibrated in the room. I could hear conversations. Outside noises were heard as well.

The staff was exceptional. Everyone was nice and extremely attentive. I travel a lot. This staff was definitely one of the best.

Stayed in May 2024

$60 valet parking per night

Great location - charged us for a 25 voucher which would be redeemed on WiFi

Stayed in May 2024

None that I could think of.

The property is conveniently located, half way to the marina district and little Italy . There are plenty of places to get coffee and food. The rooms are bright and tastefully decorated. I particularly liked the seat window cushion to sit on and relax in the room. The bed was comfortable. The room provided complimentary keriug and bottled water. There is also a nice bar in lobby and a outdoor terrace with a bar and food. I ordered a crab cake slider that was excellent.

Stayed in April 2024

Expensive for what it offers. 3 star at hotel at 4 star price. Area deserted after work hours

Friendly staff, clean rooms, decent location near harbor, broadway and gaslight district , nice walk to little Italy

Stayed in March 2024

Carpet in the room

Locatiin, decoratio , restaurants

Stayed in February 2024

Would’ve been nice to know when we booked the room that it’s right next to a construction site 🙃 But it was good apart from the fact I thought I was on a building site at 2am working the hammer drill

Location was good, the cleanliness was great. Bed was comfy and I loved San Diego

Stayed in February 2024

It was a little out of the way from my conference

staff was very accommodating and helpful.

Stayed in February 2024

Great location in down town San Diego. The staff were extremely helpful and the breakfast was great! Morning yoga was also great.

Stayed in January 2024

Breakfast area in the lobby area and too small to manage number of guests

Location and staff

Stayed in February 2024

Nothing

Lounge; great breakfast food, delicious Brussels and clean and quiet location that was easily accessible to sites.

Stayed in February 2024

Check in experience, i got too many confusing information about charges that apply (diffrent from the one s on my booking.com confirmations,) usually you give credit card as guarantee without blocking any deposit but this hotel blocks 100 usd per night as guarantee for incidentals which combined with information about destination taxes and its uses made me very uncomforable about the final amount i would pay, + charges for wifi unless you are within bonvoy marriott programm i enrolled and could avoid internet charges, but overall i find this checking very confusing, of course i was tired after flight but i used to be tourism professional contracting hotels and never had similar situation, i clarified everything the next days and i have impressions the staff was very cautious then as i paid attention to all details and insited on them explaing me better all charges and final amount

Spacious& clean room, good location

Stayed in January 2024

I kept waking up to a low humming sound. Maybe my room was too close to the elevator

Location to Santa Fe Depot Train Station was ideal for me

Stayed in January 2024

The location was great, however it is close to a few places that felt a little unsafe. I would recommend carrying a crossbody instead of a shoulder bag. Other than that, the hotel itself and the staff are wonderful!

The staff was very accommodating and was very quick with services. The location was also perfect as we were able to get around by feet to most of the places we wanted to visit (although it may be a little unsafe to walk alone/during the evening). The bar was also lovely! We were able to take a glass of wine to-go to our room and relax after a long day out. It was also very easy to grab Lyfts and Ubers.

Stayed in November 2023

Very loud AC/heating system in the room

Great location, very clean, nice staff

Stayed in January 2024

No comfortable chairs in room

Location. Close to airport, little Italy, San Diego Zoo and cruise port.

Stayed in January 2024

Nothing

Location is great, very close to the train station and a nice walk to the downtown and seaside attractions like the USS Midway. Rooms are a decent size too.

Stayed in December 2023

Bad room shower head need to be upgraded. It is a bit dated and not user-friendly. We are to take extra effort to avoid water from flashing out to the room. The water pressure from the overhead shower is not right in our opinion.

B

Stayed in December 2023

The bed wasn’t very comfortable. Expensive valet parking.

Location was great, staff very friendly, very clean.

Stayed in November 2023

The water pressure, there isn’t any!

Debra at the front desk was very helpful with assisting with my reservation. There was a mixup on dates booked but they were able to check us in and accommodate us. I would stay here again!

Stayed in November 2023

Parking 50+ USD is a joke.. public parking on the street right in front of the hotel is 1.25$ per hour (max 2 hours), and free at night and on Sundays - no safety concerns. Windows are outright dirty (from outside) and need more frequent cleaning. I hate it when hotels charge separately for room, 'destination' charge, Internet.. it's a scam and everybody knows it: Please just make it a gross room price, that's it. Pricing has become so complex that I found the cheapest rate on booking.com - which breaks the Marriott "promise" of showing lowest fares in the Bonvoy app, which was not the case here (also for other guests). Lounge systematically closed when mgmt. saves money on staff (if too few status guests are in the building, they just don't open it).

Location is awesome. Rooms are nice, building is pretty silent/sound proof (room next to elevator and never heard it, very limited noise from hallway/other rooms). Staff super friendly - recognized my Elite status upon check-in and gave upgrade even though I had booked through booking.com, not the Bonvoy app. That also gave us free breakfast and welcome drinks - exceeding expectations.

Stayed in November 2023

The location was great. The room was clean and comfortable. The food was delicious.

Stayed in November 2023

The shower...Water took forever to warm up, over 10 min and the rain shower head is not my favorite. Around the sink there was some mildew as well as in the shower. Beds were comfy but the pillows very flat and firm. I did not care for the staff at the rooftop bar. We went 3 nights in a row and they were not even remotely busy but did not give good service. It was slow and not the most friendly.

Loved the location!! Easy walking to Gaslamp and Little Italy! Even the waterfront! Also Liked the quietness of the room, nothing load around us. Staff at the front desk was extremely friendly and helpful.

Stayed in October 2023

There was no on-site parking, so the valet took a really long time.

The bed was super comfy! And the hotel is very cute. They had security guards out front to keep homeless people away, so it felt super safe. It was very clean and the Topside restaurant was a nice place to have brunch.

Stayed in October 2023

Car Parking

Room

Stayed in October 2023