1551 North Thoreau Drive, Schaumburg, IL 60173, United States of America
#3 of 30 hotels in Schaumburg
Guests' ChoiceBased on 175 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
8.9
Facilities
8.9
Staff
8.9
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Katie
United States of AmericaNothing
I love this hotel and convention center. The entire facility is clean, beautiful/modern design throughout, convenient with location to local shopping as well as restaurants, Starbucks & snacks bar inside the hotel.
Stayed in April 2024
Reviewed: December 25, 2023
Iris
United States of AmericaNothing!
Comfortable & Clean! Enjoyed my stay~
Stayed in December 2023
Reviewed: November 20, 2023
Michael
GermanyW LAN
W Lan for 15 USD is not acceptable
Stayed in October 2023
Reviewed: October 10, 2023
Jonathan
United States of AmericaParking
I liked the restaurant in the hotel. The corned beef sandwich with real corned beef rather than deli meat…
Stayed in October 2023
Reviewed: September 6, 2023
Joseph
United States of AmericaAll, cleanliness, up to date, friendly service
Stayed in September 2023
Reviewed: September 5, 2023
Jeff
United States of AmericaThat I did get the things I ask for prior to getting to location like shaving cream,razor ect
Quite, clean,people friendly
Stayed in September 2023
Reviewed: September 4, 2023
Rashmi
United States of AmericaEvery thing was good
Did not take breakfast at the hotel
Stayed in September 2023
Reviewed: August 31, 2023
Sherota
United States of AmericaLack of microwave in the rooms
Clean friendly and helpful
Stayed in August 2023
Reviewed: August 20, 2023
Charlotte
United States of AmericaThe room contained 2 beds and a sofa. One of the beds was really close to the wall. Why was vacuuming done outside my door, at 1:30am?
I didn't have breakfast at the hotel (ate at expo.) I loved all the interesting seating types and all the locations there were for solitude, 2 to 3 people chatting area and group gathering.
Stayed in August 2023
Reviewed: August 8, 2023
Jerron
United States of AmericaNo free breakfast
The beds
Stayed in August 2023
Reviewed: July 28, 2023
Linnard
United States of AmericaI would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible.
I did not realize there was free breakfast the staff never informed me.
Stayed in July 2023
Reviewed: July 18, 2023
Bo
United States of Americaodor
Stayed in July 2023
Reviewed: June 29, 2023
Shiruan
United States of AmericaI thought I had booked a handicap accessible room; but they gave me a regular accessible room. I have mobility issues and lacked the strength and agility needed to lift myself into the shower, stand and bathe, and exit it safely. Instead, I had to sit on the side of the tub wobbling as I bathed. Using the washroom was slightly challenging as well as I had to use the side of the tub to swing, brace, and leverage myself upright each time. The Convention center washrooms near the concessionaire were also awkward. The Abilities Expo attendants were mostly handicapped individuals; so, female stalls in particular, were limited as usual. I couldn’t wait for a handicap accessible stall so I had to use a regular stall. As my rollator couldn’t fit into the stall, i had to leave it and it’s contents outside the door. I held onto the stall walls and guided myself along the wall to position myself in front of the toilet that didn’t have a secured handicap accessible hand/arm rail. It was tricky and difficult. Squatting on a crippled left leg and weaken right leg was acrobatic like none the lest; however, I succeeded. I recommend a people mover like those in airports from the main hotel lobby to the convention center as it is quite a distance to travel from ones room to the Center. I thank you for this opportunity to enlighten you and your establishment about some of the challenges I experienced this past weekend.
Response to trouble areas were dealt with quickly, with the exception of my change request from a standard to a handicap accessible room and items listed below in the caption entitled “What didn’t you like?”
Stayed in June 2023
Reviewed: June 15, 2023
Rita
United States of Americaparking is challenging
beautiful and modern
Stayed in June 2023
Reviewed: June 8, 2023
Barbara
United States of AmericaRoom temp. Was not adjustable.
Stayed in June 2023
Reviewed: May 9, 2023
Siddhish
United Kingdomvery basic rooms for the price
Good property but very basic rooms.
Stayed in May 2023
Reviewed: April 15, 2023
Jolene
United States of Americanothing
amazing facility amazing restaurant and bat loved the hotel and convention center was quality
Stayed in March 2023
Reviewed: February 12, 2023
Mitchell
United States of AmericaLoved the TV in bathroom
Stayed in December 2022
Reviewed: January 25, 2023
Deborah
United States of Americanothing as I said this Hotel is one of the most beautiful in the Country
this is one of our favorite hotels it’s close to our favorite shopping it has wonderful amenities and it’s beautiful inside and the rooms are amazing the hotel is absolutely clean and well decorated with artwork and classy furniture it’s just beautiful.
Stayed in November 2022
Reviewed: October 25, 2022
Steve
United States of AmericaA/C did not work well and hotel was completely booked so there was no switching rooms
Stayed in October 2022
Reviewed: October 16, 2022
Gary
United States of AmericaRoom service was excellent, wish there would have been a fold out sofa, especially when you have three gentlemen in a room, otherwise, the room was great.
The breakfast was good. Had a good variety and the service was excellent. Location was good.
Stayed in October 2022
Reviewed: August 21, 2022
Bonny
United States of AmericaTruly the only complaint I have is that the doors connecting to the events center are not set up with automatic openers, thus not handicap accessible.
The entire lobby, restaurant area is gorgeous and unique. So many seating areas, each individually designed, to meet in or simply sit alone with a book or your computer if you have to work.
Stayed in August 2022
Reviewed: July 10, 2022
Joan
United States of AmericaThe bathroom needs more hooks to hang items.
Stayed in June 2022
Reviewed: June 27, 2022
Nabude
UgandaNothing
Everything met exactly my expectations
Stayed in June 2022
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