5500 Triangle Drive, Norcross, GA 30092, United States of America
#12 of 35 hotels in Norcross
Guests' ChoiceBased on 86 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.1
Staff
8.6
Value for money
7.7
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 15, 2024
Keith
United States of AmericaMy door to the room was missing a screw and the front fell out and I could not close the door. But I was able to temp fix it and told the front desk.
The breakfast was great, and the AC was nice and cold which I liked.
Stayed in May 2024
Reviewed: April 13, 2024
Charles
United States of AmericaAvability of clothing carts. I had to search through both buildings to find a small cart.
The room was clean and comfortable, parking was adequate.
Stayed in April 2024
Reviewed: March 18, 2024
Lakin
United States of AmericaLoved the location, quiet and peaceful. I liked how no one could enter the buildings without a key card, made it feel more safe.
Stayed in March 2024
Reviewed: September 18, 2023
Lisa
United States of AmericaCharged a fortune for parking
Nice, clean, 'Mercan hotel. Nothing special, nothing awful.
Stayed in July 2023
Reviewed: September 17, 2023
Wendy
United States of AmericaJames the night time front desk associate was absolutely amazing. You went above and beyond to help me with my reservation
Stayed in September 2023
Reviewed: September 3, 2023
Meosha
United States of AmericaN/a
First room we got it was not clean and it looked as someone was still in there. But it was corrected and everything else was fine
Stayed in September 2023
Reviewed: July 18, 2023
Harry
United States of AmericaThe air conditioner was noisy, I didn’t think it was necessary to charge for parking. It gives you the feeling that they’re nickel and diming you. 
There was a very good location for our event in Alpharetta. It was very clean comfortable. Coffee and breakfast was very good. The staff was very helpful and friendly. I would recommend it. It was a good value. 
Stayed in July 2023
Reviewed: January 29, 2023
Rashida
United States of AmericaGreat location, close to several places to eat as well as supermarkets.
Stayed in January 2023
Reviewed: December 20, 2022
Wendy
United States of AmericaThey charge you $7 a day for parking and if you bring a pet there's a $100 pet cleaning fee.
The room was great clean and it was no hassle bringing my dog
Stayed in December 2022
Reviewed: May 22, 2022
Pamela
United States of AmericaRoom 222 refrigerator was loud kept us awake throughout the night had to unplug it to sleep. The air conditioning was very loud in the room as well. Every thing else was fine.
The staff was great 👍
Stayed in April 2022
Reviewed: December 24, 2021
James
United States of AmericaDoor difficult to open, sticks so badly that my wife could not open. Sofa bed was uncomfortable. Old hotel needing some renovations.
Location was good for our purpose. Staff very friendly.
Stayed in December 2021
Reviewed: December 13, 2021
Temesia
United States of AmericaIt would be nice to have better bedding for the pull out sofa readily available in the rooms. This should be especially considered for the number of guests that were to arrive.
I loved everything about the room. It was clean, spacious, and accomadated my needs. There were up to date appliances and amenities.
Stayed in December 2021
Reviewed: August 30, 2021
Marc
United States of AmericaI thought I booked a one bedroom suite but got studio? Also check out is not until 12 however the day of check out the cleaning staff is standing outside your door at 9 and literally stands out there and asking when are you leaving?😳 not a comfortable feeling.
That it was clean and quiet
Stayed in August 2021
Reviewed: July 8, 2021
Reid
United States of AmericaI needed to check in 2 hours early because I had a wedding to go to, the lady at the front desk helped me out with it so I could get ready..... 5stars just for that! The room was great also.
Stayed in July 2021
Reviewed: May 28, 2024
Robins
United States of AmericaStaff was amazing
Staff was helpful
Stayed in May 2024
Reviewed: April 13, 2024
Sybrena
United States of AmericaI didn’t like that my room had roaches and a leak so I had to move. I was moved into a room with clogged sinks and a garbage disposal that didn’t work. I made the best of it, even though the front desk employee to me several times that I used a 3rd party company Then I had to take over an hour to make sure that was handled instead of enjoying my time.
I never made it to breakfast. Over too early
Stayed in April 2024
Reviewed: March 25, 2024
Frenchmae
United States of AmericaBreakfast was not much of a selection, not enough sitting area. The location was hidden from the back of a building. There's no light outside the whole area at night especially in the parking lot. Our Room was near the entrance/exit door. When every person enter/exit, the door shut so loud that we hear it everytime. The sofa bed was too flimsy to lay, no cushion left.
I choose the location especially for the place that we visited nearby that's why I booked this hotel. And it was the only available that has sofa bed and 2 bedrooms.
Stayed in March 2024
Reviewed: December 31, 2023
Charles
United States of AmericaFirst morning, there was no breakfast bar at the scheduled time as the responsible employee failed to come to work. In the evening there was a family in the room above us who's child was continuously running/thumping on the floor. The noise was bad enough from 5:00 PM until (:00 - 9:30 PM you could not watch TV. I called the front desk, but nothing was done about it.
The beds were comfortable
Stayed in December 2023
Reviewed: November 2, 2023
Wendy
United States of AmericaI tried for over 2 weeks to have a reservation canceled because I had already stayed at the property and been charged for the trip. I consistently called and emailed and even had booking.com try to assist. The property never answered and when they did all they told me was that booking.com needed to call them. Booking.com could not reach them and sent an email. They have still to responded to any of the emails I or booking.com sent and I am out $700
Stayed in October 2023
Reviewed: October 31, 2023
Melody
United States of AmericaN/A
I and my daughter were coming in for my son's wedding, I was concerned about my daughter's medical condition and staying in any hotel however I called the hotel ahead and shared my concerns with James and James went way above to ensure our stay was worry-free. He helped with our luggage,brought us linen himself he made sure our key card worked. The room was exceptionally clean we felt safe and our stay was awesome. Breakfast was great. Big huge thank you to James, I appreciate you so much.
Stayed in October 2023
Reviewed: October 5, 2023
Edward
United States of AmericaPool looked green with algae, had the feeling of a run down apartment complex. Fire pit had no seating. Non cordial team member when first coming to property. Whole place smelled of Marijuana including indoors. Had to have spot lights outside ram with extension cords. Lobby was a sauna and no TV.
Large room, functional A/C, desk area, usb ports on side tables. Majority of staff very welcoming and professional, polite.
Stayed in October 2023
Reviewed: August 28, 2023
Jocelyn
United States of AmericaSecond time staying here... clean and nice area
Stayed in August 2023
Reviewed: August 21, 2023
Thomas
United States of AmericaAC was blowing air but not cold air and I do t think I saw the thermostat go lower than 76 degrees regardless of the set temperature
Multiple bedrooms and spacious unit
Stayed in August 2023
Reviewed: August 5, 2023
Chantel
United States of AmericaIt was awesome it wasn't really anything about the hotel that I didn't like.Me and my family really had a ball and really enjoyed ourselves.
Everything was great
Stayed in July 2023
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