4980 Mercantile Road, Baltimore, MD 21236, United States of America
#20 of 59 hotels in Baltimore
Guests' ChoiceBased on 119 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
9.0
Value for money
8.5
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 25, 2024
Charles
United States of AmericaThe smell of weed on my floor was annoying.
Location was convienent.
Stayed in March 2024
Reviewed: April 9, 2024
Tonya
United States of AmericaThe room where nice and clean. And had Stove.
Stayed in February 2024
Reviewed: March 19, 2024
D
United States of AmericaI can't think of anything I didn't like.
This hotel was a Wonderful, Peaceful, Quiet and very clean facility. The beds were very comfortable, the rooms were clean and spacious and there were plenty of snacks and water in the lobby for the quests. We enjoyed our stay and will definitely book this hotel again if we are in the area.
Stayed in March 2024
Reviewed: March 7, 2024
Chastity
United States of AmericaThe fridge and ice maker made horrible noises all night.
The location
Stayed in March 2024
Reviewed: February 6, 2024
Beverly
United States of AmericaNothing
Very comfortable, roomy, bright and clean. The entire hotel is lovely.
Stayed in February 2024
Reviewed: December 27, 2023
Bob
United States of AmericaRear door (outside entrance) was constantly blocked open. Believe it may have been done by an employee that went outside to smoke weed.
Very hot showers with full force! Also, nice touch with Christmas wrapping table.
Stayed in December 2023
Reviewed: April 24, 2023
Dabbs
United States of AmericaI like everything
The staff were really nice, it was quiet, everything was clean, and I liked having the kitchenette.
Stayed in April 2023
Reviewed: April 22, 2023
Sarah
New ZealandSee above. No evidence of recycling at breakfast but perhaps trash is sorted behind the scenes?
The bedroom and bathroom is large and the bed comfortable. The pull out sofa has a good mattress. Our receptionist at checkin was friendly. There is a good kitchen with a range of implements and things to cook with. There is a good breakfast but it’s a real shame there’s no evidence of recycling. it would be great to see hotel chains like this showing leadership in this vital area.
Stayed in April 2023
Reviewed: April 11, 2023
Jerry
United States of AmericaThe sofa bed was very uncomfortable and they only give 2 pillows per bed and they were very flat like no stuffing inside.
Clean, spacious, nice size apartment, had everything we needed in the kitchen to feel like home. Staff was very nice and the breakfast was very good. Lots of choices and a variety of different juices and coffees.
Stayed in April 2023
Reviewed: October 29, 2022
Rachel
United Kingdombreakfast was not great, our first room had a broken bed, the second one had peeling wallpaper…
staff were fantastic - the common areas were great
Stayed in October 2022
Reviewed: October 11, 2022
Sporn
United States of AmericaAll good, but heavy doors which slam loudly all the time. Bed too soft.
Great breakfast, large comfortable room.
Stayed in October 2022
Reviewed: September 23, 2022
Antionette
United States of Americathat I was there and wasn't able to get in the pool it was already alot of people
The breakfast was great and the location
Stayed in September 2022
Reviewed: September 8, 2022
Montell
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 24, 2022
Brian
United States of AmericaCouldn’t get Netflix to work on the living room TV
Basketball court and pool
Stayed in August 2022
Reviewed: December 20, 2021
Joanne
United States of Americastayed at this property many times. this was the first time that my card was charged for incidentals. so on check in i was charged $300 for a 1 night stay and i guess it will be refunded eventually. booked for 3 people in my room. 2 sets of towels. usually theres been at least 4 sets in the room. i guess you have to ask for extra towels. breakfast is disappointing. but they do allow pets so that something.
its convenient for me
Stayed in December 2021
Reviewed: December 15, 2021
Nai'kia
United States of Americathere’s nothing I didn’t like about the property I just could have used more towels and wash clothes
I love room especially the mirror in the bathroom area the bed is very comfortable it’s a very cozy setting
Stayed in December 2021
Reviewed: October 6, 2021
Harry
United States of AmericaCoffee was weak and could be hotter.
Good. Coffee should be a little better.
Stayed in October 2021
Reviewed: April 24, 2024
Abigail
United States of AmericaI booked a smoking room but when we got there they said they didn't have any
Stayed in March 2024
Reviewed: April 18, 2024
Raisha
United States of AmericaN/a
We loved everything about our stay everyone was nice and helpful.
Stayed in April 2024
Reviewed: December 27, 2023
Brigitte
United States of AmericaThere was no hot water and couldn't take a shower...this happened the last time as well...
Stayed in December 2023
Reviewed: September 17, 2023
Tyrhonda
United States of AmericaThe dogs
The location was just right walking distance to food and shopping. Breakfast was very good and tasty. The staff was nice and friendly.
Stayed in August 2023
Reviewed: September 5, 2023
Lori
United States of AmericaPeople that weren’t staying at the hotel we’re coming there to go swimming. It was so many people in one group and they were obnoxious and I was trying to let my grand child that is to swim and they were so rowdy she couldn’t.
I like all the activities they had for you to do. Game room, pool, workout
Stayed in September 2023
Reviewed: August 10, 2023
Ronetta
United States of AmericaThat we didn’t have hot water until it was right before check out. We had to hurry and take a shower at the last minute when it was time for us to leave to bring our son back to college. Also as the breakfast team was cleaning I watched one of the staff push items down in the trash with there hands and then wet a rag and wipe down the counter and moving the utensils customers used without washing her hands.
The room was a great size and it slept good
Stayed in August 2023
Reviewed: August 3, 2023
Richard
United States of AmericaThere was no soap by the bathroom sink, I have to wash my hands with shampoo, the always leading to the rooms from the elevators smelled like cigarette smoke and marijuana smoke
The room was a good size and clean
Stayed in July 2023
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