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  5. Reviews of Residence Inn Baltimore White Marsh

Reviews of Residence Inn Baltimore White Marsh This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4980 Mercantile Road, Baltimore, MD 21236, United States of America

#20 of 59 hotels in Baltimore

Guests' Choice

Review Score

Based on 119 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of weed on my floor was annoying.

    Location was convienent.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The room where nice and clean. And had Stove.

    Stayed in February 2024

  • Reviewed: March 19, 2024

    9.0
    This is a very nice hotel and we enjoyed every minute of our stay!
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night

    I can't think of anything I didn't like.

    This hotel was a Wonderful, Peaceful, Quiet and very clean facility. The beds were very comfortable, the rooms were clean and spacious and there were plenty of snacks and water in the lobby for the quests. We enjoyed our stay and will definitely book this hotel again if we are in the area.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Great location
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The fridge and ice maker made horrible noises all night.

    The location

    Stayed in March 2024

  • Reviewed: February 6, 2024

    9.0
    It was lovely to stay here, especially after a few nights in hotels we used to save $.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very comfortable, roomy, bright and clean. The entire hotel is lovely.

    Stayed in February 2024

  • Reviewed: December 27, 2023

    8.0
    An 8; definitely dog friendly
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Rear door (outside entrance) was constantly blocked open. Believe it may have been done by an employee that went outside to smoke weed.

    Very hot showers with full force! Also, nice touch with Christmas wrapping table.

    Stayed in December 2023

  • Reviewed: April 24, 2023

    9.0
    It was peaceful which is why I went to stay there.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything

    The staff were really nice, it was quiet, everything was clean, and I liked having the kitchenette.

    Stayed in April 2023

  • Reviewed: April 22, 2023

    9.0
    Comfortable stay for a family of 3-4.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    See above. No evidence of recycling at breakfast but perhaps trash is sorted behind the scenes?

    The bedroom and bathroom is large and the bed comfortable. The pull out sofa has a good mattress. Our receptionist at checkin was friendly. There is a good kitchen with a range of implements and things to cook with. There is a good breakfast but it’s a real shame there’s no evidence of recycling. it would be great to see hotel chains like this showing leadership in this vital area.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    7.0
    Easter weekend getaway
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The sofa bed was very uncomfortable and they only give 2 pillows per bed and they were very flat like no stuffing inside.

    Clean, spacious, nice size apartment, had everything we needed in the kitchen to feel like home. Staff was very nice and the breakfast was very good. Lots of choices and a variety of different juices and coffees.

    Stayed in April 2023

  • Reviewed: October 29, 2022

    8.0
    Good location, Great Staff
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast was not great, our first room had a broken bed, the second one had peeling wallpaper…

    staff were fantastic - the common areas were great

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    Very Good
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    All good, but heavy doors which slam loudly all the time. Bed too soft.

    Great breakfast, large comfortable room.

    Stayed in October 2022

  • Reviewed: September 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    that I was there and wasn't able to get in the pool it was already alot of people

    The breakfast was great and the location

    Stayed in September 2022

  • Reviewed: September 8, 2022

    8.0
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 24, 2022

    8.0
    It was a decent place for a couple of night quick stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Couldn’t get Netflix to work on the living room TV

    Basketball court and pool

    Stayed in August 2022

  • Reviewed: December 20, 2021

    7.0
    mediocre
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    stayed at this property many times. this was the first time that my card was charged for incidentals. so on check in i was charged $300 for a 1 night stay and i guess it will be refunded eventually. booked for 3 people in my room. 2 sets of towels. usually theres been at least 4 sets in the room. i guess you have to ask for extra towels. breakfast is disappointing. but they do allow pets so that something.

    its convenient for me

    Stayed in December 2021

  • Reviewed: December 15, 2021

    9.0
    a good hide away
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    there’s nothing I didn’t like about the property I just could have used more towels and wash clothes

    I love room especially the mirror in the bathroom area the bed is very comfortable it’s a very cozy setting

    Stayed in December 2021

  • Reviewed: October 6, 2021

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee was weak and could be hotter.

    Good. Coffee should be a little better.

    Stayed in October 2021

  • Reviewed: April 24, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a smoking room but when we got there they said they didn't have any

    Stayed in March 2024

  • Reviewed: April 18, 2024

    10
    We have amazing stay
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    We loved everything about our stay everyone was nice and helpful.

    Stayed in April 2024

  • Reviewed: December 27, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water and couldn't take a shower...this happened the last time as well...

    Stayed in December 2023

  • Reviewed: September 17, 2023

    10
    Fantastic
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The dogs

    The location was just right walking distance to food and shopping. Breakfast was very good and tasty. The staff was nice and friendly.

    Stayed in August 2023

  • Reviewed: September 5, 2023

    10
    Everything was wonderful, except that no one was watching the pool to make sure that people that weren’t staying at the
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    People that weren’t staying at the hotel we’re coming there to go swimming. It was so many people in one group and they were obnoxious and I was trying to let my grand child that is to swim and they were so rowdy she couldn’t.

    I like all the activities they had for you to do. Game room, pool, workout

    Stayed in September 2023

  • Reviewed: August 10, 2023

    4.0
    Frustrating
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    That we didn’t have hot water until it was right before check out. We had to hurry and take a shower at the last minute when it was time for us to leave to bring our son back to college. Also as the breakfast team was cleaning I watched one of the staff push items down in the trash with there hands and then wet a rag and wipe down the counter and moving the utensils customers used without washing her hands.

    The room was a great size and it slept good

    Stayed in August 2023

  • Reviewed: August 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was no soap by the bathroom sink, I have to wash my hands with shampoo, the always leading to the rooms from the elevators smelled like cigarette smoke and marijuana smoke

    The room was a good size and clean

    Stayed in July 2023

Showing 1 - 25

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