2012 Old Country Road, Riverhead, NY 11901, United States of America
#5 of 10 hotels in Riverhead
Guests' ChoiceBased on 203 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.5
Facilities
8.5
Staff
8.7
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Rocco
Germanybreakfast area to small if hotel is fully booked
Clean and comfortable hotel; great pool area; good dinning options around
Stayed in April 2024
Reviewed: April 27, 2024
Jean
United States of AmericaThe room could have been cleaner. Tape on the walls must have been left over from a party Stains on the walls from something spilled
Location was great. Enjoyed the pool . Requests were done excellent
Stayed in April 2024
Reviewed: January 27, 2024
Maureen
United States of AmericaMore vegan options @ breakfast. The poor water flow in the shower 😫
The suite was very nice & comfortable.
Stayed in January 2024
Reviewed: November 29, 2023
Tonia
United States of AmericaTheir breakfast set up was great. They had a lot going on there. Very impressive as they handled it
Stayed in November 2023
Reviewed: October 2, 2023
Morante
United States of AmericaBreakfast was excellent.
Stayed in September 2023
Reviewed: September 23, 2023
Elinor
United States of AmericaSome aspects of the free breakfast were questionable, but I suppose most hotel breakfasts are the same. The oatmeal was good with the various accompaniments.
Convenient location, bed was quite comfortable, staff at front desk were helpful and friendly.
Stayed in September 2023
Reviewed: September 19, 2023
Stephen
United States of AmericaWe didn’t even have fitted sheets on her bed. It was a top she laid over the mattress that was the worst thing about our stay.
Location was what we needed
Stayed in September 2023
Reviewed: September 11, 2023
Abdul
United Arab EmiratesThe hotel is located close to a shopping center, which is on the other side of the road. There is no way to cross the road. Exit from the hotel is one way to the right. Even by car, one needs to drive a long distance to find a U turn.
Cleanliness. Breakfast was nicely laid out and a person was assigned to organize the service. They already had my reservation details therefore the check in was easy.
Stayed in September 2023
Reviewed: August 31, 2023
Jessica
United States of AmericaI wish there was a water refill station accessible after breakfast. Near the breakfast area. Breakfast hot food was horrible.
Location and accommodations were great.
Stayed in August 2023
Reviewed: August 27, 2023
Janice
United States of AmericaSpacious
Stayed in August 2023
Reviewed: June 26, 2023
Kathryn
United States of AmericaAround 3pm, I wanted a cup of coffee. It was empty. I asked the front desk if someone could refill it. At 3:30pm, my friend asked again after no movement. By 4:30, we gave up and left to buy coffee.
I love the indoor/outdoor pools and spa.
Stayed in June 2023
Reviewed: June 16, 2023
Joseph
United States of AmericaPool stay open a little bit later.
I have traveled to the area for work and stayed with the hotel a couple of times. I was able to use the pools this time and LOVED IT. Staff, location (tanger outlets around the corner) and rooms are all superb!
Stayed in June 2023
Reviewed: May 18, 2023
Candida
United States of AmericaConfusing entrance to the Inn especially at night. TV was not working. Shower pressure was weak.
Friendly staff when we checked in late at night. Comfortable bed and pillows. Right across from gas station and outlet.
Stayed in May 2023
Reviewed: May 6, 2023
Kleo
United States of Americathere’s not anything I didn’t like
pool
Stayed in April 2023
Reviewed: April 13, 2023
Tracey
United States of Americanobody answered the front desk phones. they appeared very short staffed
great location
Stayed in April 2023
Reviewed: April 12, 2023
Mayers
United States of AmericaIt wasn’t noticed almost until the end of my stay but there was blood on the bed skirt and blanket that was used on the bed. That was so disgusting!
The property was absolutely beautiful, modern with great amenities
Stayed in April 2023
Reviewed: March 24, 2023
Parrett
United States of AmericaTub did not drain well.
Stayed in March 2023
Reviewed: February 22, 2023
Pamela
United States of AmericaLocation at entrance ramp to highway a joke. Have to go 3 or 4 miles just to make a left out of the hotel. No reason not to put a traffic light and left turn access in front of hote.
Stayed in February 2023
Reviewed: February 6, 2023
James
United States of AmericaSomeone smoked in their room which caused the fire department to show up and sprinklers to go off in the middle of the night.
Pool and hot tub.
Stayed in February 2023
Reviewed: January 8, 2023
Kelly
United States of AmericaLarge rooms, hot tub, breakfast and gym!
Stayed in December 2022
Reviewed: January 2, 2023
Jorlyn
United States of Americaour room was dirty and they never came to clean it. we put our dirty towels in a bag outside the door and they never replaced them
the property was nice and staff was professional and very nice
Stayed in December 2022
Reviewed: September 17, 2022
Marie
United States of AmericaThe AC was very loud in the bedroom and it even when we turned it off the motor would kick-in. The layout was awkward; the bathroom was only accessible through the bedroom, the bathroom door wouldn't stay open and there was no vent in the bathroom. The room could have been more clean. The breakfast is too early for folks on a vacation!
It was convenient for our trip. Appreciated the kitchen and the bed was comfortable
Stayed in August 2022
Reviewed: August 13, 2022
Melissa
United States of America2 Bedroom suite was very big, loved the pool and outdoor fire pit!
Stayed in August 2022
Reviewed: August 10, 2022
Dawn
United States of AmericaPrepackaged breakfast???? I was expecting better since other hotels are now offering full service breakfast.
Great location and this hotel has an indoor and outdoor pool and hot tub
Stayed in August 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content