The receptionist was so rude! She wasn’t able to find my reservation even though I presented my ID and provided my contact information. I showed her the confirmation email I received that morning from the hotel, and she kept telling me that I have no reservation at that property. I don’t even want to describe the way she was looking at me …I had to go through my emails and find the initial confirmation email to convince her to check their system again. After all of these she just simply informed me that she was looking for my last name and that was the reason my name was not popped up. Hopefully someone will explain to this individual that people have first and last names and she should verify a reservation using either name so she doesn’t not ruin someone else’s evening like she ruined mine.

The room was nice and clean.

Stayed in May 2024

Nothing

Hotel was clean and comfortable. The staff at the front desk were pleasant, helpful, and informative.

Stayed in March 2024

Nothing about it

The room was clean and comfy

Stayed in December 2023

More food oprions on breakfest.

The breakfest was a little bit poorish, but enough. The location is good, quiet, easy driving to highway.

Stayed in September 2023

I never received a receipt for both be the king that week I need them… please email to me

Stayed in March 2023

I love that when I checked in alone I was asked if first floor was okay. I wasn’t alone and had family in the car. It was so nice to be asked for my comfort of location.

Stayed in March 2023

The room had a bit of a dirty feet smell when we first came in. Se added 2 additional days to our stay. I had a doctors appointment and when we came back there were 3 cleaning ladies and the manager in our room. They didn’t realize I had added 2 days to our stay and were cleaning. It was nice to have clean sheets but a bit uncomfortable since all of our things were lying around the room. they had to move a few things to change the sheets. Also, I know breakfast is free so I can’t complain too much but we actually ended up staying Sat-Tues and they had the exact same thing for breakfast every day. Maybe I’m spoiled to the Oklahoma location. I’ve stayed at an OKC location several times and they always have something different for breakfast every day. I love biscuits and gravy and have requested them to the cooks at other location and they always are happy to oblige. I asked the cook at this location and she told me to ask the front desk. I asked the front desk if they could please make biscuits and gravy one of the days before we leave and the front desk attendant said he’d leave a note for the manager. I don’t think it ever happened because breakfast was the same every day. Good stay but this location definitely doesn’t rank with the others.

I like that they offer Netflix and free showtime. It’s also nice that they offer a free breakfast. The full size kitchen and big walk in shower are a plus for everyone in my family every time we go. The studio room is quite spacious.

Stayed in October 2022

N/A

Everything was great 👍. It was awesome to see my name on the television and welcoming me and my husband to the hotel. We celebrated my husband birthday and our Anniversary.

Stayed in October 2022

The couch was stained and dirty. Light was out over table. Husband did not like tub/ shower. Water temperature was never hot; barely lukewarm.

Room was laid out nicely. Breakfast in morning was good. Having small grocery store on premises was helpful.

Stayed in October 2022

everything was great

the property is very nice I stay here a lot, great location

Stayed in August 2022

Breakfast and the size of the room

Stayed in June 2022

the breakfast manager was not very helpful . we had to leave by 6:30 and there were breads and fruit out but he would not let us take any . I understand that cooked foods like eggs bacon etc must be kept for opening but not allowing us to have a yogurt or muffin seemed excessive

clean. well equipped and close to our destination

Stayed in June 2022

Having to pay a parking fee.

Stayed in July 2022

nothing

everything! the breakfast is delicious

Stayed in July 2022

I wasn’t aware that rooms are not cleaned during your stay. There was only one USB plug. Sofa bed was very uncomfortable. I’ve stayed at hotels where sofa beds are almost as comfortable as the bed. Residence Inn should look into getting more comfortable sofa beds. We had to sleep in same bed because sofa bed was not conducive of good rest.

The spacious rooms, breakfast choices and the friendliness of the staff. All of the staff, including maintenance and housekeeping were exceptional.

Stayed in May 2022

I had to wait 30 minutes before someone showed up to the front counter after my flight.

Everything was great once I finally got checked in. The staff was super friendly!

Stayed in May 2022

Everything! will book again!😊

Stayed in April 2022

The bathroom could have been cleaner

The property was nice and breakfast was really good. The bed was comfortable.

Stayed in March 2022

The hallways were really warm.

Stayed in March 2022

The medium roast coffee in the breakfast area was often empty. The exterior door by our room did not self latch and was often stuck on a rise in the carpet outside, this produces a potential security issue for the guests.

We had a Pets so we like the fact that our room was near a door and you had a good pet walking area. The room was nice and we did use the kitchenette.The breakfast was good especially for a self-serve hotel breakfast.

Stayed in December 2021

service at the front desk

good

Stayed in December 2021

N/A

Breakfast was overall good, however, more healthy meats (ie. Turkey bacon, Turkey sausage etc.) would have been nice.

Stayed in October 2021

Parking.

Clean room. Quiet . Enjoyable breakfast.

Stayed in November 2021

I loved everything

cleaness

Stayed in September 2021