It was a bit noisy outside our room at the club across the street and annoying harleys, not the hotels fault and they do offer sleep aids to help

Breakfast was great, the location was close to a lot. Parking. Lot was convenient and the room was spacious and clean. Love having a separate bedroom to put the kiddo to sleep in and being able to stay up. Having a kitchen to set up my coffee stuff was so much better than hoping I didn't damage a desk

Stayed in May 2024

The only thing I didn't like at first was the parking garage, it felt very cramped but once you park, you don't need to move your vehicle until you plan on leaving. You can easily ride a scooter, bike, walk, or Uber/Lyft to places you might want to visit.

We were in town for a concert at Van Andel Arena and this place was so close !!! The location is perfect for exploring, lots of food and bar options around. The place was extremely clean and felt safe. The breakfast had a decent selection. I really enjoyed the breakfast patio area, and the coffee station as well. We are looking forward to our next stay

Stayed in May 2024

It was clean, the location was perfect, and it was very comfortable!

Stayed in May 2024

the front staff was really nice

Stayed in May 2024

No bar service at 9:00 pm.

Location to the arena.

Stayed in April 2024

That we had to pay for parking.

The breakfast was delicious and a great selection. I’m walking distance to the venue we were attending that eveing. I will definitely stay again when in Grand Rapids and will look for locations anywhere else I travel.

Stayed in March 2024

Friendly greeting by staff at front desk and friendly / helpful staff throughout hotel. Very spacious room with excellent selection of facilities and kitchen. The market from which to get a selection of items for room and the service to leave a list for staff to acquire specific items. The pool and balcony grill options. Good location in downtown Grand Rapids. Good car parking facilities. Comfortable bed. Powerful shower.

Stayed in April 2024

Nothing.

The location is fantastic for shows and restaurants. The staff was very helpful and nice and the on site parking was very convenient, worth the extra cost.

Stayed in April 2024

Need to check in before parking structure… because you need room key.

Super clean & new. Location is perfect to walk to Van Andel arena. Great breakfast!!

Stayed in April 2024

Pool was a bit too cold

Great location! Beautiful room! Great breakfast☀️

Stayed in March 2024

I loved it all!

The location! We were able to walk across the street to the concert venue it was perfect!

Stayed in March 2024

No lotions.

Clean, friendly, great location and very comfortable. Good hot breakfast.

Stayed in March 2024

The hot tub was cold :( and it’s so hard to wake up for breakfast before 930 hahaha especially when you’re out the night before / attending a concert

Location is amazing and the layout of the hotel is quite nice! The double room was very spacious, we enjoyed and utilized the kitchen quite a bit!

Stayed in March 2024

Staff was over the top. Location was perfect.

Stayed in March 2024

No down sides to this place. It was a beautiful stay.

The rooms were incredibly clean and probably the most comfortable I've ever stayed at. EXCELLENT breakfast!

Stayed in March 2024

Can't think of anything

Clean. Modern/renovated suite style rooms. All staff were very friendly. The waffle restaurant/bar was cool. The pizza restaurant/bar had great service.

Stayed in March 2024

N/A

Great location, parking is a little clumsy as the predominant parking is around the corner not directly across from the hotel(that spot only has room for around 10 cars. Cleanliness & amenities were top notch at this hotel!

Stayed in March 2024

The lobby is technically on the 2nd floor. I would like to know this information before I show up to the hotel. Especially if there is such a small temp parking out front, and that parking is full. Being downtown makes that area congested.

The included breakfast was really good. Lots of choices for food, plenty of room to sit and eat. The breakfast nook area was very clean. The whole hotel was very clean and modern. The rooms are the best part. I really enjoy the city view.

Stayed in January 2024

Nothing

Good location and clean. Great Breakfast

Stayed in February 2024

Very smooth check in. Garage connected to hotel.

Stayed in February 2024

I'd struggle to find something I wasn't happy with.

The staff was amazing. My battery was dead in my car at the end of the stay. The general manager helped get it started. They delivered an extra pillow super fast. The breakfast is way better than most places. This is an actual breakfast. I will stay here again!

Stayed in February 2024

The bed was very firm

Location was optimal, I enjoyed the parking garage attached by a covered bridge

Stayed in February 2024

Can't think of anything.

Layout of the hotel is perfect. Breakfast well oresented with a nice variety.

Stayed in February 2024

Great experience from check in to check out!

Stayed in February 2024