13942 Village Lake Circle, Jacksonville, 32258, United States of America
#5 of 165 hotels in Jacksonville
Guests' ChoiceBased on 102 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Cynthia
United States of AmericaIt was fabulous!
Stayed in April 2024
Reviewed: April 8, 2024
Deetra
GeorgiaI love everything
Stayed in April 2024
Reviewed: April 6, 2024
Cheryle
United States of AmericaThe breakfast was great! We loved everything!
Stayed in April 2024
Reviewed: March 31, 2024
Logan
United States of AmericaThe A/C turned off throughout the night .
Property was great. Staff was wonderful.
Stayed in March 2024
Reviewed: January 23, 2024
Luciana
United States of AmericaThe bed pillows could be better
The set up of the room was great! It had a nice kitchen, living area, 2 queen beds, a desk and the bathroom was spacious
Stayed in January 2024
Reviewed: November 27, 2023
Deborah
United States of AmericaNothing
Beautiful, well situated, a good price, room was spacious, beautiful and clean. Staff were very friendly. Breakfast was really nice.
Stayed in November 2023
Reviewed: September 12, 2023
Carmen
United States of AmericaThe sofa bed needs to be updated very uncomfortable you can feel like metal
Stayed in September 2023
Reviewed: September 5, 2023
Annette
United States of AmericaToilet tissue was very hard but its ok will bring my own next time lol
Very close to everything and staff was wonderful! Check in was a breeze. Will definitely be back!
Stayed in September 2023
Reviewed: August 21, 2023
Kobto
United States of AmericaA good pool but too small. Invest in tobogan will be good and more attractive
Good breakfast with several options. We liked the room. Good pool
Stayed in July 2023
Reviewed: July 30, 2023
Bell
United States of AmericaNothing
Everything
Stayed in May 2023
Reviewed: May 30, 2023
Yolanda
United States of AmericaLocation
Stayed in May 2023
Reviewed: May 25, 2023
Kisharra
United States of AmericaNo tweezers! Basic grooming supplies would be considerate. Brush, comb, tweezer, nail file, deodorant, mouthwash...all would be great in the hotel shop.
Rooms looked amazing and staff was professional. Very informative and inviting. Diamond and Tory are amazing!
Stayed in May 2023
Reviewed: March 28, 2023
Andres
United States of AmericaThere is coffee into available in breakfast hours. There are hotels for the same price they offer hot beverage all day. it was very disappointing not to have coffee at 10 or 11am.
the hotel is great.
Stayed in March 2023
Reviewed: March 21, 2023
Bohlmann
United States of America1. Hotel has NO entrance awning. At check in, our umbrella's provided little cover from a very typical Florida afternoon downpour, while navigating from the car to the lobby of the building. 2. "Hot buffet" offered 4 covered heated options: A plastic wrapped waffle, A plastic wrapped egg soufflé, An English muffin with egg/cheese with the bottom bun so hard it could not be eaten and a final tray of sausage patty's with no single egg option available. Nothing fresh in baked goods either. All in all, poor product choice and poor product presentation.
Very clean, state of the art accommodations. Floorplan makes good use of space. Large where it counts while not giving up on quality furnishings and décor. EXCELLENT location. Very safe as well. In fact such a nice feel trumped the lackluster "Breakfast Buffet" we experienced. So much so, we still give this hotel high ratings!
Stayed in March 2023
Reviewed: March 19, 2023
Zachary
United States of AmericaPool was definitely a vibe for sure! The view of the lake and being on the top floor was bomb
Clean, aesthetically pleasing, & great customer service
Stayed in March 2023
Reviewed: February 6, 2023
Pam
United States of Americaloved it
close to interstate. safe well lighted area. friendly staff.
Stayed in January 2023
Reviewed: December 28, 2022
Alice
United States of AmericaI prefer suites that have more separation between living & sleeping area. Breakfast selection was very good although oatmeal was runny.
very comfortable bed, adjustable thermostat, suite with kitchen, sofa, hot coffee
Stayed in December 2022
Reviewed: October 10, 2022
Karen
United States of AmericaTori at the front desk was so pleasant and professional! She greeted us with a smile and helped us find a restaurant for dinner. The person who checked us out the next morning was equally as nice, but I didn’t get her name.
Stayed in October 2022
Reviewed: June 28, 2022
Travel12345
United States of Americanone
EVerything was excellent. The room was clean and neat. breakfast was good. Staff was friendly
Stayed in June 2022
Reviewed: June 19, 2022
Stephanie
United States of AmericaIt was way too expensive
I enjoyed the nice big beautiful rooms
Stayed in May 2022
Reviewed: June 18, 2022
Travel12345
United States of AmericaNone
The room was very comfortable and clean. Breakfast was wonderful. Staff was very fr8endly. We will definitely stay there again
Stayed in June 2022
Reviewed: May 31, 2022
William
United States of AmericaCoffee and water available
What breakfast??? Not even coffee in the lobby, only over priced Starbucks
Stayed in May 2022
Reviewed: May 10, 2022
Gwendolyn
United States of Americathe location
Stayed in May 2022
Reviewed: May 2, 2022
Katherine
United States of AmericaEverything was great!
We loved Charlie- she was great! The place was quiet and clean.
Stayed in May 2022
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