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Reviews of Residence Inn by Marriott Jonesboro

2611 Sumo Loop Drive, Jonesboro, AK 72401, United States of America

#3 of 22 hotels in Jonesboro

Guests' Choice

Review Score

Based on 69 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    9.0

  • Free Wifi

    5.0

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Showing 1 - 25

  • Reviewed: May 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Truthfully, I can’t say there was anything I didn’t like. Just because it wasn’t immediately on our main travel path doesn’t mean it was poorly located.

    The room we got was more than suitable for our needs that night and had we needed to stay longer, it would have been perfect with the kitchenette and full-sized refrigerator.

    Stayed in March 2024

  • Reviewed: April 26, 2024

    9.0
    Everything we expected plus more!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Shower floor slippery and no grab bar inside

    Great experience

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The layout of the room! The bathroom door was right in front of the the toilet. The vent in the bedroom blew right onto the bed in our faces (causing sickness by morning). And the lighting in the bathroom was terrible! I couldn’t even see to put on makeup.

    It was very clean. The staff was very nice & helpful. The breakfast was really good with lots of options.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Great Hotel!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    Breakfast was lacking, but I forgive them. They more than made up for the breakfast deficiency with the great eclipse party.

    Unbelievable! Booked this hotel so we could drive 500 miles and see the solar eclipse. Perfect weather. Had no idea the hotel was hosting an eclipse party for guests and employees, hot dogs on the grill, chips and drinks, in a perfect viewing area. Impressed!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The only complaint was we stayed 2 nights and the maid never came in and cleaned the room nor provided us with towels the next day

    Nice room

    Stayed in March 2024

  • Reviewed: February 2, 2024

    10
    It was amazing and the staff was super attentive and very knowledgable.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Just breakfast choices

    The Breakfast was good but it could have had more options, ie... egg whites, non dairy items. Location was AMAZING right in the middle of Allot of Jonesboro. Loved the studio style room

    Stayed in January 2024

  • Reviewed: December 22, 2023

    10
    I love this hotel.
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was great.

    Loved everything about it.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    The stay was awesome, I will recommend to stay here.
    • Leisure trip
    • Group
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There is nothing I can say, that i didn’t like about the room.

    What I like about the hotel, was the space. We had so much space for us to feel comfortable and not be on top of each other.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    10
    Great location and cost for passing through
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean, conveniently located and easy to get to, the front desk was very sweet and helpful.

    Stayed in November 2023

  • Reviewed: August 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was beautiful, the staff was amazing I cannot rave enough about the staff especially the front desk lady Shay. She was so polite and helpful. She remembered who I was, why I was there and she was extremely patient with my disabled son and disabled sister. The pool was very clean and warm and we had so much fun. Our room was expectionally clean. The beds were so soft. The kitchenette had everything right down to a cutting board. We will be back there very soon on our next trip down and we are looking forward to it.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Fabulous
    • Travelers with friends
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Did not have laundry detergent

    Cleanliness, size, amenities

    Stayed in August 2023

  • Reviewed: July 28, 2023

    10
    Everything was great
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in July 2023

  • Reviewed: July 18, 2023

    9.0
    We stayed here while my daughter attended pole vault camp. It is a super nice and new place. We found the beds to be a
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were a little hard. We were in a suite. It was hard to keep the bedroom and the living area at a comfortable temp since one thermostat controlled all the areas in the room.

    This property is new and super clean. The staff was very friendly and accommodating. The room we had was extremely spacious with nice amenities and plenty of plugs for all of our electronics. We loved the mini kitchen area with a small full sized freezer.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Wonderful
    • Group
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Claims to allow pets but the pet fee is $125, basically the cost of 1 whole hotel room just to bring a dog which is completely ridiculous and should be more around $25 to $50 like la quintas or any other pet friendly hotel.

    Property was great very clean and nice and worth the price for a night especially there studio hotel room was amazing and comfortable.

    Stayed in June 2023

  • Reviewed: July 8, 2023

    10
    It was a great hotel!
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and very reasonable prices

    Stayed in July 2023

  • Reviewed: June 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Suite was a lil small all in all it worked ok.

    Everything was clean and well keeped.

    Stayed in June 2023

  • Reviewed: June 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    everything

    Stayed in June 2023

  • Reviewed: June 27, 2023

    9.0
    Great time
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Need larger selection too TV channels

    Comfortable, quiet easy access to everything

    Stayed in May 2023

  • Reviewed: June 17, 2023

    9.0
    Lovely place to sta and would definitely stay here again. some minor inconveniences that are easy to rectify and could h
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    refillable pumps in shower hadn’t been checked. shampoo pump broken. Bodywash pump was empty.

    Clean and fresh. Ample accommodations for our family of 5.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    10
    one of the nicest stays at a hotel in recent memory🎯
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    modern and very clean. big breakfast (free!) and staff were top notch. very comfortable and an excellent value!

    Stayed in June 2023

  • Reviewed: June 7, 2023

    10
    I loved it
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    nice rooms

    Stayed in May 2023

  • Reviewed: May 30, 2023

    8.0
    Nice spot to stay, pack lightly though.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was not comfy. The room itself was luxurious but the bed was hard and mediocre. The cart to take your clothes to the room was awful. I've never seen a cart like that. I appreciate them trying to be different, but we still need room to carry everything. And the GPS couldn't find this spot; guess it was still too new.

    Breakfast was great! Location was great; kept us in close proximity to every place we needed to go. The room was amazing! It made us really feel at home. And the TV was huge but with it being a suite, I thought we would have gotten two in the room. Oh well...

    Stayed in April 2023

  • Reviewed: May 27, 2023

    9.0
    great stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The cheerios were in a clear container for breakfast with no label. My daughter got some assuming they were plain. I asked the lady in charge and she didn’t know. Luckily I tried them first. they were honey nut. She is allergic. They should have been labeled :(

    Beautiful new hotel with comfy beds. fabulous shower.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    At breakfast there wasn't any fresh fruit. Eggs were gone and it was a while before they were replaced.

    Everything but breakfast.

    Stayed in May 2023

Showing 1 - 25

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