27351 San Bernardino Avenue, Redlands, 92374, United States of America
#3 of 12 hotels in Redlands
Guests' ChoiceBased on 141 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.0
Value for money
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Adriana
United States of AmericaI liked everything! Just one small bad point my room was next to the stairs so I would hear guests coming up and down the entire time. But didn’t bother me as much. I was more tired that I completely fell asleep and forgot about the noise.
My experience at Residence INN was above and beyond. The hotel was really nice, and clean, the room were spacious. It was in a good area near shopping centers and with a good view. Breakfast was amazing very delicious and employees super nice! My kids loved staying will totally come back. 100% recommend it!
Stayed in May 2024
Reviewed: April 5, 2024
Leticia
United States of AmericaI didn’t like the fact that there was not a restaurant or a bar.
The amenities and the property
Stayed in March 2024
Reviewed: January 24, 2024
Brian
United States of American/a
The staff was amazing, they really went above and beyond to accommodate us. Will definitely be back.
Stayed in January 2024
Reviewed: January 3, 2024
Stevens
United States of AmericaHousecleaning was disappointing. We stayed 5 days and received service only 1 of those days. And they forgot to take out the garbage. Even upon requesting room cleaning while we were gone for the day, we returned to find out no one had been there.
The suite was perfect for our family of 4 adults and a teen. We stayed for several days and we all had plenty of space.
Stayed in December 2023
Reviewed: December 6, 2023
Carmela
United States of AmericaThe rooms were great.
Stayed in October 2023
Reviewed: December 1, 2023
Amanda
United States of AmericaThe pool lounge chairs were zip tied so we couldn't move them to be in the sun.
The breakfast was amazing. Very convenient and a different variety each day. The room was great. Very spacious and nice and clean.
Stayed in November 2023
Reviewed: November 29, 2023
Michelle
United States of AmericaWe loved everything about it. The only downfall was confusion with entrance to parking lot, due to construction, but that's a temporary issue at no fault of the hotel.
Room was spacious and clean. We lobed the layout and amenities. Front desk staff was extremely friendly and helpful in guiding us to a restaurant upon our late evening arrival.
Stayed in October 2023
Reviewed: November 24, 2023
Eric
United States of AmericaNo issues
Booked last minute on the app process was quick and easy no issues suite was very modern clean spacious breakfast was good basket ball court is a plus which was cool will be coming again soon !
Stayed in November 2023
Reviewed: October 8, 2023
Antonia
United States of AmericaThe walls are very thin. I couldn't even have a conversation without someone banging on the wall. Then this morning I could hear them talking really loud.
I loved the spacious room, the cleanliness, and the bed.
Stayed in October 2023
Reviewed: September 15, 2023
Scotty
United States of AmericaThe room had a damp smell
Stayed in September 2023
Reviewed: September 5, 2023
Melissa
United States of Americaclean and quiet
clean, smelled so good, and the rooms were nice and big, modern.
Stayed in September 2023
Reviewed: August 15, 2023
Blanca
United States of AmericaWe asked for a late check out. The clerk was hesitant about it ( this was a Monday morning), and only gave us 30 minutes.
The hotel was immaculate and the room was very nice and comfortable. The free breakfast was very good, lots of options.
Stayed in August 2023
Reviewed: July 15, 2023
Familyguy3
United States of AmericaThe room was super cold. The air wouldn’t turn off even when it was on “off”.
The room was spacious, especially bathroom and kitchen/dining area. They had a great breakfast with plenty of room.
Stayed in July 2023
Reviewed: July 2, 2023
Lori
United States of AmericaThis hotel was a perfect stopping point from Phoenix to Visalia. The front desk gentleman was exceptional, very friendly, and accommodating. The room was huge and very clean. The location to many restaurants was excellent.
Stayed in June 2023
Reviewed: May 15, 2023
Ani
United States of Americastaff was pleasant and helpful
clean, tidy
Stayed in May 2023
Reviewed: May 13, 2023
Dernesha
United States of AmericaI love everything! nothing to not like
the room was nice and clean
Stayed in May 2023
Reviewed: March 20, 2023
Jose
United States of AmericaBesides it smelling heavenly, its a very lovely quiet clean and peaceful place. the staff is very professional and all the workers do their job great. The hotel building is pretty distanced from any possible disturbances(like the public), yet it’s only a few minute drive from the beautiful Redlands shopping center which is full of good stores. The pool and basketball court were lots of fun, very neat. Along with the breakfast which was better than what most other hotels have to offer.
Stayed in March 2023
Reviewed: February 21, 2023
Daniel
United States of Americaall good beside breakfast time ends at 9 am
clean
Stayed in February 2023
Reviewed: January 12, 2023
Elvira
IndonesiaI love everything about this place. It's beyond my expectation. The staff are very helpful, the location is great, close to shopping center, the in-room facilities are complete. It has apartment facilities like stove, plates, cutleries, etc. I loveee it!
Stayed in December 2022
Reviewed: December 29, 2022
Cristine
United States of Americacleanliness
Stayed in December 2022
Reviewed: December 28, 2022
Lisa
United States of AmericaI know this isn't the hotel's fault, but a man let his dog walk freely around the lobby. ( Although I feel the hotel should have enforced the leash rule better) I was coming through the lobby one day with my small(8lb) dog in his harness and leash. The dog (25-30lb) who was roaming free, came over to smell my dog. Within a minute, he started attacking my dog. I had to yank my dog off the floor by his leash and harness while yelling at the dog to stop. I think I was more shaken than my dog. I did call down to the lobby and complained. The front desk clerk told me that she had just had a talk with him about keeping his dog with him. I was just very cautious for the rest of my trip. Unfortunately he had his dog loose outside again on my last day there. But someone came to talk to him. I hope they will continue to watch that situation, because someone could really get hurt. This was the only damper on my stay. For the most part, everything was great.
I have stayed here prior to this booking and I loved it. I still do. I really like how ki d the staff is and the welcoming greetings every day. I drink a lot of coffee, so I had to ask for extra several times, and they were more than happy to help me. Everyone was so kind to my pup. The room was a great size and had everything I needed. The bed was also very comfortable. I enjoyed the privacy and felt very safe. When I visit Redlands area, I try to stay here. I definitely recommend staying here.
Stayed in November 2022
Reviewed: December 25, 2022
Patricia
United States of America?
I’m impressed, modern, clean convenient, large room, great everything!
Stayed in December 2022
Reviewed: December 17, 2022
Heather
United States of Americasomeone broke into my brothers car and stole items. staff said well that happens sometimes. not much assistance.
location rooms and kitchenette
Stayed in November 2022
Reviewed: December 16, 2022
Joe
United States of AmericaCell phone reception not great in the area.
The rooms had a kitchen including a full size refrigerator and dishes and pots and pans. This is a great option if bringing family and had a great size living area as well.
Stayed in December 2022
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