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  5. Reviews of Residence Inn by Marriott Portland Clackamas

Reviews of Residence Inn by Marriott Portland Clackamas

9191 SE Sunnyside Road, Clackamas, 97015, United States of America

#1 of 8 hotels in Clackamas

Guests' Choice

Review Score

Based on 24 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 24

  • Reviewed: April 6, 2024

    10
    Relaxing, big room! Conveniently close to the mall!
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A few extra towels would've been nice. There were 3 of us, so we each got a big towel. But it would have been handy to have 1 or 2 extra towels available. Also, the small kitchen knife in the drawer was a little dirty. Had some brown stuff stuck to it. It would've also been handy to have some extra garbage bags for the trash cans that were in the living room area.

    I really liked the size of the room and the kitchen! It was fun spending time with my family in a nice room. The bed was comfy and the shower relaxing. My niece enjoyed going to the pool even tho it got a bit cold! She still had fun! I also loved the big fridge in our room!

    Stayed in April 2024

  • Reviewed: March 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    I thought we reserved a 1 bedroom suite according to the description and price.

    Liked the convenience of everything being close by.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    the pool was closed and the ice machine out of order.

    it was a nice room.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    9.0
    Spacious and Comfortable Room
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights

    Walls are too thin, can hear others next door if they are moving things around near the adjacent wall, thankfully we had quiet neighbors that went to bed early and never heard them in the mornings. Also can hear neighbors doors when they would come or leave - doors shut a bit too loudly. Breakfast was boring and bland. It was just enough to get by until lunch elsewhere. One morning the little egg sandwiches, bread was burnt and they tasted just like microwaved egg sandwiches, not fresh at all. Another morning I was pleasantly surprised they served these little flat like burritos that were tasty but never saw them again so Disappointed. The waffles you had to make yourself but were very good. The muffins they served were horrible tasting. The fruit they served was liked canned fruit, too sweet and not fresh at all. A fresh bowl of cut fruits would be nice. Just wish they would have served those burritos every morning and for all the other things I mentioned to be fresh, instead of microwaved and canned food.

    Size of room was perfect! Loved the dish soap, new sponge, kitchen towels, and paper towels provided in the kitchen. Loved the plenty of hooks to hang clothes and towels in the bathroom. Also, loved the body soap, shampoo, and conditioner! Loved! Loved how the TV swivels to the living area or to facing bed. Loved the mirror in doorway area and closet area.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    10
    Comfortable stay
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a bit pricey.

    It was very clean and close to everything. Whether you had a car or you had to take the bus it was all very accessible.

    Stayed in December 2023

  • Reviewed: November 17, 2023

    10
    That room was OMGoodness breathtaking. I think next time I will book a room on the opposite side so I can see the view
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The design of the shower. Although it looks beautiful when you are showering, the water is going out the doorway. If the bath mat is it gets soaked.

    Location - Some of my children live close to this Marriott so we were able visit and I attended a birthday party for my 2year old great grandson. I also did a little Christmas shopping I was able to walk to the Clackamas Mall no problem.

    Stayed in November 2023

  • Reviewed: September 21, 2023

    9.0
    Very convenient for a solo traveller without a vehicle
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 3 nights

    The room facing the highway was quite loud. (I asked for a change to the other side, and it was much better.) I did not like the fact that the door slammed very loudly. I could hear people’s door closing in the middle of the night. I wish they had rental bikes.

    The locations was perfect in that it was in front of MAX rail Clackamas station and was very close to the shopping mall. The staff were very attentive and kind too. The hotel was neat and clean and the room cleaning was done nicely. Nice breakfast with delicious coffee.

    Stayed in September 2023

  • Reviewed: July 16, 2023

    9.0
    Would recommend, hope they improve their breakfast
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 1 night

    - Breakfast was lackluster, limited options, machine for water/juice wasn't working - Almost all parking spots are compact

    - Very happy with our room, was quiet and comfortable - Our requests were able to be accommodated - Staff was nice and helpful - Free parking - There is a mall right in front of the hotel

    Stayed in July 2023

  • Reviewed: June 29, 2023

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No dislikes

    The room itself. Nice having full use of kitchen with everything that is needed The cleanliness of the entire hotel

    Stayed in June 2023

  • Reviewed: June 5, 2023

    10
    nice
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 1 night
    • Submitted from a mobile device

    it was overpriced , no towels for the pool and no atm in the building

    it was beautiful

    Stayed in May 2023

  • Reviewed: March 7, 2023

    9.0
    it was nice, good breakfast
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No drive up to unload, no bar

    good spot, clean

    Stayed in March 2023

  • Reviewed: October 10, 2023

    7.0
    Location good. Staff was nice.
    • Leisure trip
    • Travelers with friends
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a view of the freeway. It was very loud. The sofa sleeper was horrible. All you could feel was the metal. You need better mattress for that.

    The location was perfect.

    Stayed in October 2023

  • Reviewed: March 7, 2023

    3.0
    terrible.
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    To use the word crappy sums up most of our issues with this place. Crappy service front desk upon check in, fecal matter on the toilet upon entering room which we attenpted to have assistance with but instead we cleaned it with dish soap and a sponge in the room. Nearly no one cleans up after their dogs which shows me the caliber of people that stay here... so crap all over the grass and even on the sidewalk. The hotel does provide bags but that's too difficult for other guests evidently. Yes, we stayed there because we travel with our dogs. LOUD. There were children running and screaming down the halls until at least 11pm. This place was not worth the outrageous amount of money we spent. This is not a good Marriott. I will say that Staci is the only saving grace with our stay. She was polite, professional and a great communicator.

    Easy access to mall.

    Stayed in March 2023

  • Reviewed: May 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: January 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: September 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: May 30, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: May 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: April 1, 2023

    10
    my granddaughter and I loved it
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: March 7, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: February 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Deluxe King Suite with Sofa-Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: January 16, 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Group
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2024

Showing 1 - 24

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