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  5. Reviews of Residence Inn by Marriott Richmond at the Notch

Reviews of Residence Inn by Marriott Richmond at the Notch This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1800 Wilkes Ridge Circle, Richmond, 23233, United States of America

#3 of 75 hotels in Richmond

Guests' Choice

Review Score

Based on 162 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Since I have to mention something, I would have liked the room being a little bigger.

    The hotel was very clean and well kept. Excellent location.

    Stayed in May 2024

  • Reviewed: February 11, 2024

    9.0
    Beautiful hotel. Would stay again.
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night

    The breakfast was pretty bad. No one was replenishing items. The coffee urn was empty. Expected better considering the rest of the facilities. Also, the room next to us had an annoying barking dog which I wish I had known about at check-in. I would have requested a different room.

    The hotel was beautifully appointed and the beds were very comfortable. The lobby and lounge/dining areas were inviting. The outdoor courtyard had a warming fire pit and the indoor pool looked clean. Parking was convenient.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    10
    I enjoyed my stay will be back
    • Leisure trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room had everything I needed, plenty of space between the kitchen and living room area made it a comfortable stay. We had a glass of wine by the fire pit .

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    I would recommend to a friend and I would definitely come back.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There was hair of different variations in the shower. Also when I called to get more towel no one was available. The phone rang busy, so I had to go get the towels from the front desk myself.

    My stay was awesome. I liked that there’s a nice kitchenette with full refrigerator and that the room was spacious. Breakfast had different options which was accommodating.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Everything was fine ,
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was messing up my spouse’s allergies..and I believe the checkout time isn’t 12:00pm, more so 11:00, because my husband keycard stopped working around 11:00, he couldn’t get back into the room.

    We got the suite room, like we do all the time and it was exactly what it needed to be..peaceful

    Stayed in January 2024

  • Reviewed: November 16, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I did not like is they did not accommodate me my connected rooms for me and my other guests.

    This hotel was beautiful on the outside and the inside I love the studio king size room with the beautiful kitchen and very nice sitting area. Oh I can't forget about the bathroom was so nice and big.

    Stayed in November 2023

  • Reviewed: October 10, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, everything was excellent. Oh, the A/C kept running all day and night except when I turned the temperature up to 75.

    The rooms were comfortable and clean. I had everything I needed for the entire trip.

    Stayed in July 2023

  • Reviewed: August 28, 2023

    8.0
    Pleasant stay , front desk are friendly and helpful.
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The property is clean and spacious. The staff are friendly and helpful. Will stay again next time in Richmond.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    We loved our stay here!
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night

    The check-in process was so smooth. The place looks brand new and super clean. We loved the room and the layout was so cool. We absolutely loved our stay here and will definitely come back in the future. Thank you so much!

    Stayed in August 2023

  • Reviewed: August 20, 2023

    10
    It was wonderful.
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    The manager is exceptional! Made our experience outstanding.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    dog friendly

    Stayed in July 2023

  • Reviewed: July 31, 2023

    9.0
    We loved it!
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The pool is a little small but none the less it’s a lovely indoor pool and outdoor grill/hang out area

    The breakfast was great, loved the waffle maker! The room was very large and very clean, featuring many amenities that we loved. The AC worked perfectly which is something I also love. And great to see dogs on the property because my son loves them.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect , clean, comfortable

    Stayed in July 2023

  • Reviewed: July 18, 2023

    10
    It was a very peaceful and relaxing stay and everything was very clean.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Not a thing. It was great !!.

    Very clean and very welcoming

    Stayed in June 2023

  • Reviewed: June 14, 2023

    9.0
    Would most definitely RETURN !!!!!
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The only issue we really had was house keeping never stopped by ,so we kept having to go to front desk for towels & rags , when we first got to room our tub/shower was dirty had left over hair n dirt smears on the wall ! But other than that the stay was Amazing!!!!!!!!

    Overall the stay was amazing , my family & I originally booked for one night but once we entered we had to add another night !! We enjoyed breakfast, the activities they had (basketball/ pool / even fire pit!!)

    Stayed in June 2023

  • Reviewed: June 10, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Studio, 1 King, Sofa bed
    • Stayed 1 night

    The bathroom cabinetry was falling apart. the tv remote didnt and was told they would have to call a company to rest the remote.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    8.0
    comfortable hotel for a weekend stay
    • Leisure trip
    • Group
    • 1 Bedroom Suite, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    could’ve been a little bit more clean

    it was near food and convenient to highway

    Stayed in May 2023

  • Reviewed: June 6, 2023

    10
    Excellent! Family is in the area and this Marriott is the only place we will stay.
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. This Marriott is well run.

    Staff friendly and approachable. Management one of the best I’ve seen ever!

    Stayed in June 2023

  • Reviewed: May 20, 2023

    9.0
    we enjoyed our stay at your hotel. Not far from lots of shopping!
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators needed vacuuming

    for the most part, it was clean. I like the suites configuration. we also appreciate that you’re dog friendly.

    Stayed in May 2023

  • Reviewed: April 8, 2023

    9.0
    good value for the price
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    It was bad smell in the room

    The room was big

    Stayed in April 2023

  • Reviewed: March 19, 2023

    10
    Great Weekend Getaway!
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Disappointed that pool was out of service.

    Easy to get to property. Friendly and helpful staff. very clean and comfortable.

    Stayed in March 2023

  • Reviewed: March 15, 2023

    10
    Lovely
    • With a pet
    • Leisure trip
    • Solo traveler
    • 1 Bedroom Suite, 2 Queen
    • Stayed 2 nights

    Breakfast was meh.

    Everything was amazing except the breakfast.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    8.0
    Very Good
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need detailed/ cleaned a lot better, mainly the bathroom. Parking lot is very small. Didn’t like hearing the highway all night. Nor did we like hearing the music blaring in the room next to us. Checking in at 130am and out at 930am, we really needed some sleep.

    Nice big rooms with a full kitchen, nice size seating/ living room area with a big bathroom, and beds were comfy.

    Stayed in March 2023

  • Reviewed: February 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 1 night

    Hot breakfast was lacking compared to Residence Inn in Charleston. A few times staff seemed to be more focused on speaking to each other than concentrating on the guest at the desk.

    Great layout. Decor of common areas and hotel room. Fire pit area outside with great seating. Bar with drinks and lite fare. Proximity to retail and restaurants.

    Stayed in January 2023

Showing 1 - 25

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