Sofa bed in living room broken down, VERY uncomfortable to sit on- had to use bed pillows to try to sit upright.

Great remodeled accommodations (see exception below), very clean, friendly staff.

Stayed in May 2023

It was great only thing is I wish there were better deals on booking a room

Um it was ok

Stayed in April 2023

The staff in the day she was ruid

Nice rooms and good free breakfast

Stayed in June 2022

main room small and pull out bed very uncomfortable

good location

Stayed in April 2022

we booked here months ago for an event with friends. the day before our arrival, we received an email saying the hotel was full and they booked us a room at another hotel close by. I called to say that I’d appreciate it if they moved someone else from this location, since we were staying with friends. The gal I spoke to was a bit impatient with me (“ya,ya,ya, my boss made this decision…I’ll talk to her and call you back.” ) I didn’t get a call back but when I called again, I learned that they had kept my reservation at this hotel and they had moved someone else. I’m glad they rectified the situation but the the gal I talked to could have had better customer service skills.

clean, as expected.

Stayed in April 2022

Very friendly from desk staff. Very helpful

Stayed in July 2021

I went to visit my granddaughters on Staton Oregon, and the Residence in aloud the girls to use the pool with out have to register them as a Guest, Very quiet please I definitely stay again in the future.

Stayed in May 2021

The breakfast was terrible…. The lady was rude when I said there was no oatmeal. The couch sofa was old with a stain. The bathtub also had stains and no working vent or fan in the bathroom.

Location

Stayed in February 2024

Our room was not very clean. You could tell that the previous occupant had a dog because the bathroom floor (and other floors) had a lot of black dog hair. The bathroom counter had make-up on it. The top of the toilet tank was dirty, etc. the “clean” towels had long dark hairs on them.

The room set-up was nice with two separate bedrooms (each with its own bathroom), a small kitchen and a living room area. The breakfast provided had different options both days we were there.

Stayed in January 2024

LEAVING

We had a 2 bedroom/2 bathroom suite with a full kitchen. The room and property were spotless. The staff from grounds keeper to on site manager were friendly and helpful. The offered breakfast was varied in choices and the dining area spacious.

Stayed in December 2023

People above us were stomping around all day/ night. Bed was really uncomfortable. Bathroom was old and outdated. I usually love staying at Residence Inn properties, but the rooms here could really use a massive renovation.

Stayed in December 2023

Light and TV not working in the room, no help from staff, response was “I’ll put in a work order” then nothing

Had a warm pool for the kids to play in

Stayed in July 2023

Checkin was not online at 3 as told Room was not cleaned Low shower water pressure

Clean well laid out Ok morning breakfast

Stayed in July 2023

Less than twelve hours before check in time I received an apologetic email that due to a "communication error between our system and sales, we have been overbooked and do not have a room available to check you into.". Instead they checked me into a Doubletree, at their cost, which is unfinished, hideous, and currently has no internet whatsoever. Now it's too late to find someplace decent instead.

Not applicable

Stayed in May 2023

n/a

location, breakfast , room and staff

Stayed in April 2023

They lie

Stayed in May 2023

Can’t think of a thing.

Everything! Clean, very nice room, excellent breakfast

Stayed in August 2022

My phone was dropped in the parking lot and was turned in by another Resident staying at the motel. Someone had went to the front desk and described my phone and what it look like in the lady behind the desk gave this guy my phone knowing that it was not me. She never checked his ID or got in touch with me to authorize giving him my phone. This was a $1,400 phone.

I like that the rooms are nice and and big I'm very clean.

Stayed in May 2022

There was no dog waste station and piles in dog area. we had waste bags and could not find ANY trash can of any sort for our bags.

The unit was spotlessly clean and the layout combines a pleasing living area and full kitchen.

Stayed in February 2022

Price to value wasn’t there. We were in rooms that we’re located very near I5. We will look for a different hotel the next time we visit family

Staff was friendly

Stayed in November 2021

Everything

Stayed in July 2021

Didn’t know anythjjgv about only having 1.5 hours swim time

Stayed in May 2021

Door to the bedroom does not open and close well.

Location

Stayed in September 2023

staff does not answer the phone or return emails. Tried to call multiple times before our trip, no answer. As we were checking in, the phone was ringing and the clerk never answered it. The room smelled like heavy Chinese food and the bathroom had been smoked in. I also think that being charged $12.00 a day to park in the open, not a garage, lot is absurd!

convenient

Stayed in April 2023