2545 Southwest Boulevard, San Angelo, TX 76901, United States of America
#6 of 31 hotels in San Angelo
Guests' ChoiceBased on 108 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2023
Gretchen
United States of AmericaAir conditioning very loud; shower dripped a long time after use
Breakfast selection, location not near highway, clean facility
Stayed in May 2023
Reviewed: February 13, 2023
Javier
United States of AmericaThat the staff was helpful
Stayed in February 2023
Reviewed: January 1, 2023
Brantley
United States of Americapool area and pool water was disgusting
staff was amazing. breakfast was great
Stayed in December 2022
Reviewed: December 12, 2022
Karen
United States of AmericaNot enough cookware in the kitchen- we had food to cook and it was a challenge.
Clean room with comfy bed
Stayed in November 2022
Reviewed: December 1, 2022
Indrani
GermanyIndoor Jacuzzi defekt.
Stayed in November 2022
Reviewed: June 28, 2022
Todd
United States of AmericaThe bed was way too soft
Stayed in June 2022
Reviewed: January 21, 2022
Malcolm
United States of AmericaBed was made so that the covers only came up chest high.
Excellent breakfast; suite well-equipped and clean. A perfect spot for an extended stay.
Stayed in January 2022
Reviewed: January 17, 2022
Laura
United States of AmericaThe walls in the room needed paint.
Stayed in January 2022
Reviewed: January 9, 2022
Lonnie
United States of Americano complaints
front desk staff excellent breakfast very nice pool and spa very nice Room spotless
Stayed in January 2022
Reviewed: October 4, 2021
Denise
United States of AmericaRoom not ready until 1 hour after check in time. Staff rude about it. Ad a result we were late getting to an event.
Stayed in October 2021
Reviewed: September 28, 2021
Joie
United States of AmericaN/A
Room was spacious, and it as pet friendly.
Stayed in August 2021
Reviewed: September 14, 2021
Kathy
United States of AmericaThe kitchen was not really clean. The counter was not wiped very well and the shelves on the wall had a layer of dust and crumbs that had obviously been there quite awhile.
The breakfast was quite limited but tasty. The gal, Jasmine I believe, that was working the desk the night we checked in was wonderful! Her attention to detail and willingness to help with a great attitude, even though the hotel was fully booked and they were short staffed, was refreshing!
Stayed in August 2021
Reviewed: September 8, 2021
Yenny
United States of AmericaDidn’t have soap or shampoo or paper towels for the kitchen, in general all the basic amenities almost didn’t exist.
Comfortable rooms
Stayed in August 2021
Reviewed: August 18, 2021
Scott
United States of AmericaHVAC in room was very noisy. Shower was not clean and very slippery. Bathroom sink bowl was physically cracked (very large and unsightly). Microwave oven and refrigerator were dirty. Only 2 bath towels in room.
Stayed in August 2021
Reviewed: August 2, 2021
Christina
United States of AmericaThe only thing I did like about the stay was the bed, I've never slept in a more uncomfortable bed in my life. Was sinking in towards the center had to keep pulling myself up towards the top left corner of the bed all night, I got maybe 3 hrs of sleep the whole night. Was super disappointed, in that are almost wanted to move my baby from the sofa but I'm a mom so I didn't. 😰😰 besides the unevenness off the mattress, it was extremely hard, ive slept of twin mattress, w/out box springs placed directly on metal way more comfortable than this particular bed. The sheets continued to pop off from side to side also thinking they might of been the wrong size stretched to go on the king-sized bed.
The front desk lady I think her name was Valerie stayed 8/1/21 she was absolutely an A+++++ she made sure everything was great her happy go lucky attitude and customer service was so perfect, all while doing mopping and laundry plus handling other check ins/outs I can't speak highly enough about her I hope I got her name correct but thank you!!! I was told at check out I'd get a 25 credit/discount but I still hadn't seen that 🤔
Stayed in August 2021
Reviewed: July 21, 2021
Caroline
United States of AmericaWe were checked into a room already occupied. Another guest’s belongings were obviously present. Never fun, and bizarrely this happened to us the previous night at a different hotel. The breakfast was terrible, no rolls, or bread, or bagels or muffins, and no protein. Only I cereal, Frosted Flakes. Fruit, but bananas were all overripe. Another guest came down and asked staff where the biscuits and sausage were. The staffer replied with disinterest that they had run out.
Building is new. It was clean. Liked having central, thermostat-controlled AC, not a noisy stand-alone. Room size and kitchen were excellent.
Stayed in July 2021
Reviewed: July 20, 2021
Gena
United States of AmericaAfter staying at this location previously a year and a half ago we were SHOCKED at the poor state of the grounds. The grass was unmowed and the landscaping was unkept with weeds growing in every rock bed and dead bushes everywhere from the February freeze. Every exterior trash bin overflowing. The staff that was there was very nice but so very, very spread thin that the experience really suffered. There was one woman trying to cover breakfast, front desk, phones, organizing cleaning staff. The coffee was so weak it looked like tea when there was any at all. Breakfast replenishment happened infrequently even though the one staff member was running ragged. The pool tile looked as if it had never been cleaned. Our room was very clean but some fixtures are really showing their age.
Our family of 5, 2 adults & 3 teenagers absolutely love the 2 bedroom/2 bath suites. It feels like being able to rent a small house. Our room was very clean.
Stayed in July 2021
Reviewed: July 18, 2021
Charlotte
United States of AmericaHave a tub, plates
Bed was comfortable
Stayed in July 2021
Reviewed: July 1, 2021
Nico
United States of AmericaHotel should provide a proper breakfast, not just a few take away items. No service available very limited food options.
Very disappointing - no real breakfast options available. At this rate one would expect a proper breakfast to be included. Very disappointing indeed!
Stayed in June 2021
Reviewed: November 16, 2023
Doug
United States of Americaon was an issue at check-in since I had to book thru a 3rd party (booking.com); I had already paid for the room online but the hotel required a credit card for "Incidentals". I gave them my debit card and they processed another $900.00 on my debit card. I tried to call the property 4 times over a 2 day period to speak with the property manager and still have yet to be called. I will never be back to this hotel again. I have stayed at 3 different hotels since last weekend and all have been Hilton properties. I am probably done with Marriott. Thanks,
I liked the fact that I got to sleep in a bed a take a hot shower. That is about it.
Stayed in November 2023
Reviewed: September 19, 2023
Stephanie
United States of AmericaThe room was filthy, I paid a booked a room that was NOTHING like the online booking stated. I complained about this and was told nothing could be done! I have severe food allergies and I only chose this facility because of what was represented online! I would NEVER recommend this facility and the next time I visit my son in the military I will NOT be staying in this facility. To be charged a price for a specific room then to be told you can’t have that room!
The staff was very courteous
Stayed in September 2023
Reviewed: July 13, 2023
Christopher
United States of AmericaVery cozy. This will be a regular stop for us as we travel through the area a few times per year. Staff is always helpful.
Stayed in June 2023
Reviewed: March 20, 2023
Amanda
United States of Americagreat location
Stayed in March 2023
Reviewed: February 18, 2023
Jimmie
United States of AmericaHave allday restaurant
The indoor pool
Stayed in January 2023
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