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  5. Reviews of Residence Inn San Angelo

Reviews of Residence Inn San Angelo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2545 Southwest Boulevard, San Angelo, TX 76901, United States of America

#6 of 31 hotels in San Angelo

Guests' Choice

Review Score

Based on 108 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 31, 2023

    9.0
    Great overnight with my dog; lots of parking; fresh looking facility
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning very loud; shower dripped a long time after use

    Breakfast selection, location not near highway, clean facility

    Stayed in May 2023

  • Reviewed: February 13, 2023

    9.0
    All and all great
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    That the staff was helpful

    Stayed in February 2023

  • Reviewed: January 1, 2023

    8.0
    everything perfect except for pool
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    pool area and pool water was disgusting

    staff was amazing. breakfast was great

    Stayed in December 2022

  • Reviewed: December 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough cookware in the kitchen- we had food to cook and it was a challenge.

    Clean room with comfy bed

    Stayed in November 2022

  • Reviewed: December 1, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Indoor Jacuzzi defekt.

    Stayed in November 2022

  • Reviewed: June 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night

    The bed was way too soft

    Stayed in June 2022

  • Reviewed: January 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    Bed was made so that the covers only came up chest high.

    Excellent breakfast; suite well-equipped and clean. A perfect spot for an extended stay.

    Stayed in January 2022

  • Reviewed: January 17, 2022

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The walls in the room needed paint.

    Stayed in January 2022

  • Reviewed: January 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    no complaints

    front desk staff excellent breakfast very nice pool and spa very nice Room spotless

    Stayed in January 2022

  • Reviewed: October 4, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room not ready until 1 hour after check in time. Staff rude about it. Ad a result we were late getting to an event.

    Stayed in October 2021

  • Reviewed: September 28, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Room was spacious, and it as pet friendly.

    Stayed in August 2021

  • Reviewed: September 14, 2021

    9.0
    Overall very pleasant.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night

    The kitchen was not really clean. The counter was not wiped very well and the shelves on the wall had a layer of dust and crumbs that had obviously been there quite awhile.

    The breakfast was quite limited but tasty. The gal, Jasmine I believe, that was working the desk the night we checked in was wonderful! Her attention to detail and willingness to help with a great attitude, even though the hotel was fully booked and they were short staffed, was refreshing!

    Stayed in August 2021

  • Reviewed: September 8, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t have soap or shampoo or paper towels for the kitchen, in general all the basic amenities almost didn’t exist.

    Comfortable rooms

    Stayed in August 2021

  • Reviewed: August 18, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    HVAC in room was very noisy. Shower was not clean and very slippery. Bathroom sink bowl was physically cracked (very large and unsightly). Microwave oven and refrigerator were dirty. Only 2 bath towels in room.

    Stayed in August 2021

  • Reviewed: August 2, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I did like about the stay was the bed, I've never slept in a more uncomfortable bed in my life. Was sinking in towards the center had to keep pulling myself up towards the top left corner of the bed all night, I got maybe 3 hrs of sleep the whole night. Was super disappointed, in that are almost wanted to move my baby from the sofa but I'm a mom so I didn't. 😰😰 besides the unevenness off the mattress, it was extremely hard, ive slept of twin mattress, w/out box springs placed directly on metal way more comfortable than this particular bed. The sheets continued to pop off from side to side also thinking they might of been the wrong size stretched to go on the king-sized bed.

    The front desk lady I think her name was Valerie stayed 8/1/21 she was absolutely an A+++++ she made sure everything was great her happy go lucky attitude and customer service was so perfect, all while doing mopping and laundry plus handling other check ins/outs I can't speak highly enough about her I hope I got her name correct but thank you!!! I was told at check out I'd get a 25 credit/discount but I still hadn't seen that 🤔

    Stayed in August 2021

  • Reviewed: July 21, 2021

    7.0
    Good facility, but we were checked in to occupied room, and poor breakfast.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    We were checked into a room already occupied. Another guest’s belongings were obviously present. Never fun, and bizarrely this happened to us the previous night at a different hotel. The breakfast was terrible, no rolls, or bread, or bagels or muffins, and no protein. Only I cereal, Frosted Flakes. Fruit, but bananas were all overripe. Another guest came down and asked staff where the biscuits and sausage were. The staffer replied with disinterest that they had run out.

    Building is new. It was clean. Liked having central, thermostat-controlled AC, not a noisy stand-alone. Room size and kitchen were excellent.

    Stayed in July 2021

  • Reviewed: July 20, 2021

    7.0
    Staff spread thin
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    After staying at this location previously a year and a half ago we were SHOCKED at the poor state of the grounds. The grass was unmowed and the landscaping was unkept with weeds growing in every rock bed and dead bushes everywhere from the February freeze. Every exterior trash bin overflowing. The staff that was there was very nice but so very, very spread thin that the experience really suffered. There was one woman trying to cover breakfast, front desk, phones, organizing cleaning staff. The coffee was so weak it looked like tea when there was any at all. Breakfast replenishment happened infrequently even though the one staff member was running ragged. The pool tile looked as if it had never been cleaned. Our room was very clean but some fixtures are really showing their age.

    Our family of 5, 2 adults & 3 teenagers absolutely love the 2 bedroom/2 bath suites. It feels like being able to rent a small house. Our room was very clean.

    Stayed in July 2021

  • Reviewed: July 18, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    Have a tub, plates

    Bed was comfortable

    Stayed in July 2021

  • Reviewed: July 1, 2021

    8.0
    Very Good
    • Business trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights

    Hotel should provide a proper breakfast, not just a few take away items. No service available very limited food options.

    Very disappointing - no real breakfast options available. At this rate one would expect a proper breakfast to be included. Very disappointing indeed!

    Stayed in June 2021

  • Reviewed: November 16, 2023

    1.0
    Extremely disappointing since I have been a long time Bonvoy Member... Change is coming
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights

    on was an issue at check-in since I had to book thru a 3rd party (booking.com); I had already paid for the room online but the hotel required a credit card for "Incidentals". I gave them my debit card and they processed another $900.00 on my debit card. I tried to call the property 4 times over a 2 day period to speak with the property manager and still have yet to be called. I will never be back to this hotel again. I have stayed at 3 different hotels since last weekend and all have been Hilton properties. I am probably done with Marriott. Thanks,

    I liked the fact that I got to sleep in a bed a take a hot shower. That is about it.

    Stayed in November 2023

  • Reviewed: September 19, 2023

    1.0
    SUCKED
    • Business trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was filthy, I paid a booked a room that was NOTHING like the online booking stated. I complained about this and was told nothing could be done! I have severe food allergies and I only chose this facility because of what was represented online! I would NEVER recommend this facility and the next time I visit my son in the military I will NOT be staying in this facility. To be charged a price for a specific room then to be told you can’t have that room!

    The staff was very courteous

    Stayed in September 2023

  • Reviewed: July 13, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    Very cozy. This will be a regular stop for us as we travel through the area a few times per year. Staff is always helpful.

    Stayed in June 2023

  • Reviewed: March 20, 2023

    10
    grest !
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    great location

    Stayed in March 2023

  • Reviewed: February 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Have allday restaurant

    The indoor pool

    Stayed in January 2023

Showing 1 - 25

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