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  5. Reviews of Residence Inn Columbus Downtown

Reviews of Residence Inn Columbus Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

36 East Gay Street, Columbus, OH 43215, United States of America

#67 of 151 hotels in Columbus

Guests' Choice

Review Score

Based on 48 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 3, 2024

    8.0
    Good for a week stay or less. Super cool building and history
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 5 nights

    Breakfast was not stocked and scrambled eggs super watery

    Location and walking distance to the hockey rink

    Stayed in January 2024

  • Reviewed: January 30, 2024

    9.0
    Great service!
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    I think when clean the room the same time will be nice go ahead replace the kitchen towels and clean the kitchen area too, It was left not clean at all. The lighting at the elevators area really is way too dark, I almost tripped on the edge of the carpet.

    I really enjoy the “old” bank turn into a modern hotel, although the lighting is bit dark at the elevators area, I thought I was in the movie setting at the elevators door. 😆 The stuff is very exceptional friendly! Specially the front door service associate name Chuck! He is extremely helpful and friendly!

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    Nice hotel, would stay again!
    • Business trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    I was very disappointed that there was not access to the exercise room, it was temporarily closed. When I brought it up at the front desk she did not explain, only told me that I could go to an outside gym down the block. I did not bring clothing to walk to a gym in the rain, nor was I interested in walking at night in the winter to a location I was not familiar with in a city I was not familiar with. Fortunately when my traveling partner mentioned this again at check out to the manager he felt that a small refund was in order for our inconvenience which I appreciated.

    Very cool building and architecture. The room was nice. Breakfast had decent options, wish I had more time I may have had more :)

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    Staff and location made for a pleasant stay. Furnishings were worn and breakfast was better skipped.
    • With a pet
    • Leisure trip
    • Family with young children
    • Large Two-Bedroom Suite
    • Stayed 2 nights

    The building and its furnishings are a bit worn and tired. Breakfast was very standard bagels, yogurt, bread, bagged eggs, frozen pancakes, and not very fresh. The muffins were still partially frozen. There were not enough tables and chairs for guests eating breakfast at 9 a.m.

    The staff was very friendly and welcoming. The building was interesting in that they left parts of the former bank that once occupied the building such as vault doors intact.

    Stayed in December 2023

  • Reviewed: September 8, 2023

    8.0
    I would stay there again
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit tired looking

    Good location, spacious room, good kitchenette

    Stayed in September 2023

  • Reviewed: August 24, 2022

    7.0
    we had a great stay!
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cozy. private. beautiful building. nice city view.

    Stayed in July 2022

  • Reviewed: June 27, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room needs renovation- peeling wallpaper, old TV, scuffed up wood, spotty TV reception, bed was a bit hard

    Friendly staff, good location

    Stayed in June 2022

  • Reviewed: December 31, 2021

    8.0
    Nice enough but could have been better.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was a old cherry tomato in the sofa bed, and no blanket for the bed. It took the room hours to cool off to the temperature we wanted. It was clean enough, but could have been cleaner. It was good for one night, but I would have complained if we had been staying longer.

    Really neat building! Nighttime desk employee was really friendly. Room was large and it was nice having a table to eat at in room. Neat view from our room!

    Stayed in December 2021

  • Reviewed: April 21, 2024

    10
    Only stayed for a night, very nice, clean and quiet
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room was kinda outdated compared to the check in, but it was still nice

    The check in area was very nice

    Stayed in April 2024

  • Reviewed: March 24, 2024

    4.0
    Not a very nice hotel.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The awning and all of the windows were really filthy - couldn’t even leave shades open. Seems run down and tired and way overpriced for what it was.

    Location

    Stayed in March 2024

  • Reviewed: February 19, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Large Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The parking situation was a little rough.

    The rooms were beautiful. We stayed in a 2 bedroom suite and the space was wonderful.

    Stayed in February 2024

  • Reviewed: October 8, 2023

    10
    The Hotel is centrally located to a lot of things! The OSU stadium is very close!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Check in was easy! Valet is GREAT! Breakfast was fantastic! If ever In Columbus again. I'll stay again

    Stayed in October 2023

  • Reviewed: July 6, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff always smiling and friendly! Good breakfast spread and all day water/coffee bar. I believe it is the only Columbus downtown hitel with a full kitchen. The rate I booked at was exactly what they said, unlike a few others I have stayed at in the last 6 months. Definitely the hotel I prefer to stay at when visiting Columbus and the location is right.in the mix of things making so much accessible with a short, safe walk.

    Stayed in June 2023

  • Reviewed: April 28, 2023

    1.0
    Very Poor
    • Business trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There is a building that is being constructed that is close by you do not want to be facing the left side of this building I cannot sleep

    Stayed in April 2023

  • Reviewed: February 7, 2023

    10
    Bachelorette fun
    • Leisure trip
    • Travelers with friends
    • Large Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing..we loved it.

    We got the two bedroom two bath suite. So much room and beds/pull-out were very comfortable. The hotel staff was pleasant and the valet helped with our bags. Breakfast was perfect. Especially after a Bachelorette night on the town. Everything was literally within walking distance. Food, drinks, dancing.

    Stayed in February 2023

  • Reviewed: January 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    very beautiful location. it used to be a federal bank and it definitely has a lot of history but it is very up to date! the valet parking was very convenient and well managed

    Stayed in January 2023

  • Reviewed: October 9, 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very clean and spacious rooms

    Stayed in October 2021

  • Reviewed: April 22, 2022

    10
    it felt like we were staying in a swanky, luxury hotel but not the heavy price. The continental breakfast was top notch
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    clean

    Stayed in March 2022

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: March 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: March 14, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: February 27, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2023

Showing 1 - 25

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