Noise from the basketball court. Kids were playing basketball only 3 feet away from my window at 7:45am in the morning non stop... Not that quite...

very clean

Stayed in May 2024

Wished breakfast was until 10 am

Beautiful property

Stayed in May 2024

On the warm days that we did have the pool could have been open, which was why we chose the hotel in the first place .

Everything was good

Stayed in April 2024

The room was nice—spacious—but the sheets were threadbare and the bed was so-so. Linens need updating.

Breakfast was excellent, varied with options for gluten and lactose free diets. Staff was friendly and helpful.

Stayed in November 2023

Wish we had more hot breakfast options but what they offered was decent.

We booked our stay with a different hotel, walked in asked for a refund and walked right out. I went online and booked with Residence Inn, ended up paying almost twice as much, but you get your money's worth, right? It was worth every penny. The General Manager Wendy Williams greeted us and was so friendly, even gave us her business card. Called us a few minutes after check in, to see if everything was good, we had one small issue which was fixed within 10 minutes. I am not sure how likely we will be in this area again, because we only came for a wedding but if we are ever in the area we will for sure stay at Residence Inn again. Thank you Mrs. Williams for making our stay wonderful and taking such good care of your hotel. Very clean hotel, nice location close distance to everything. Love it!!

Stayed in May 2023

No complaints

Really impressed by the cleanliness of the hotel as a whole. Respected the fact of the secured entrance areas all around the facility.

Stayed in April 2023

Minor concerns, no extra pillows in room for sofa bed use, no dish soap/sponge provided for used kitchen dishes.

Early check-in, location gave easy metro access with 30 min ride into DC, slept well even on the sofa bed, excellent breakfast and very attentive staff. Would definitely return here.

Stayed in March 2023

I was unable to use the fireplace. Tried to use it, but was unable to do so.

Kitchen was convenient. Room was spacious. Loved the shower.

Stayed in February 2023

the dining chairs were especially uncomfortable and potentially dangerous. the shower was problematic;it was nearly impossible to turn on the water without getting wet. ruined my hair several times

location. staff were excellent, especially Laura.

Stayed in September 2022

Pool out of order, not enough towels for 3 people in the room. Twice we had to go get towels from front desk.

Grateful for warning about water shut off.

Stayed in August 2022

Access to the front desk.

location

Stayed in May 2022

vending machines not working on a couple of floors, small TV screens with slow cable service,

comfort, staff service, decent breakfast, location

Stayed in March 2022

I don’t like that we had to go outside to get to the main office to get breakfast.

Ms. Williams and her staff were very friendly and very nice

Stayed in February 2022

For a Tech person I looked for a built in USB ports on stands- tablet, lampshade stem… none in the rooms.

I didn’t eat breakfast because of the time. The location is ideal where one can easily get to groceries stores and it is right very near to thorough fair roads. Great area with a lot of vegetation .

Stayed in August 2021

N/A

Breakfast was good

Stayed in June 2021

Spacious room. Clean, and safe. Privacy was great. The Ladies

Stayed in February 2024

Sheets on pull out couch had large stain, bad smell in stairway.

Location was near University of Maryland for football game we attended.

Stayed in September 2023

loved the girls in the front excelent

Stayed in October 2023

Clean Quiet Convenient

Stayed in October 2023

When we arrived the air conditioning was completely off and it took a long time to cool down the room.

It was close to the highway so acres to main roads was easy.

Stayed in August 2023

The only thing that I could say oh, the pillows were flat. Replacing the pillows is my recommendation.

The property had good amenities the children enjoy the swimming pool and we grill while they in the pool. The location also was close to stores and restaurants. The family enjoyed the hot breakfast. 

Stayed in July 2023

What could be better is y’all refunding my money like y’all took it off my card

Nothing cause they canceled my reservation and took the money I never even got to stay there

Stayed in April 2023

Laundry facilities was not free like back home very outdated same as the room nasty breakfast

location kitchen

Stayed in April 2023

I had to change rooms due to a heating/HVAC issue - this was the least of my concerns. The rooms and property seem a bit outdated. We had to walk on an icy breezeway to get and forth from our rooms to the dining hall in a totally different building. The entrances are not ALL wheelchair accessible. In fact, the only wheelchair accessible door is to the main entrance. The entrances to the actual rooms and sleeping areas are not wheelchair accessible and were very hard to operate with a wheelchair bound guest.

The staff was friendly and helpful. The kitchen staff was nice, and the breakfast was sufficient. The kitchen area was helpful also.

Stayed in December 2022