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  5. Reviews of Residence Inn Orlando Altamonte Springs / Maitland

Reviews of Residence Inn Orlando Altamonte Springs / Maitland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

270 Douglas Avenue, Orlando, FL 32714, United States of America

#295 of 387 hotels in Orlando

Guests' Choice

Review Score

Based on 72 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 5, 2024

    6.0
    It served its purpose.
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Penthouse with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The floors in the room were uneven (divot like spots) throughout the whole room. There was left over coffee grounds left in the coffee pot.

    Location was nice and quiet.

    Stayed in May 2024

  • Reviewed: March 18, 2024

    7.0
    Overall good stay quiet and great location.
    • Leisure trip
    • Group
    • Two-Bedroom Penthouse with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Ridiculous that you have to pay a fee to park that is not mentioned when booking or checking in. And they only accept major brand cards for payment should be made known before booking.

    Breakfast could have more options with the hot bar.

    Stayed in March 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Penthouse with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The room service took off all the used towels, even the one that didn't need a change but they didn't replace them all, just a couple. when I went to ask for more they didn't have any more.

    conveniently located, clean and good breakfast. laundry easy to use and heated pool open till late.

    Stayed in January 2024

  • Reviewed: November 26, 2023

    7.0
    Would stay again if it was cheaper
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Honestly it was fine

    Room was clean but I did see baby roaches on the countertop, but only 2 so take that how you will

    Stayed in November 2023

  • Reviewed: October 27, 2023

    7.0
    Great Staff, spacious units.
    • Leisure trip
    • Group
    • Two-Bedroom Penthouse with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Unit smelled moldy. Non patrons getting breakfast and touching everything grossed us out.

    Location and a lot of space.

    Stayed in October 2023

  • Reviewed: August 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Penthouse with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    carpet/flooring dated

    Stayed in August 2022

  • Reviewed: June 27, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Had ants in the kitchen all over countertop.

    Late check out time

    Stayed in June 2022

  • Reviewed: April 30, 2022

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Mold and room needs to be rennovated

    The staff was friendly

    Stayed in April 2022

  • Reviewed: October 19, 2021

    8.0
    The breakfast and location were great as was the comfortable king sized bed.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Water was standing in front of the door to our room! But it dried up in a couple of days. Room needs to be updated with new flooring. Also someone was playing basketball til after midnight the last night we were there and we could hear the ball bouncing since we were near the basketball court. That should not be allowed that late at night!

    Breakfast was very good and very conveniently located. The hotel is near family we were visiting. Staff was very friendly and helpful. And the king sized bed was very comfortable!

    Stayed in October 2021

  • Reviewed: June 2, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room access. We were locked out of our room for close to in hour. In the Florida heat, it felt longer. They did make good by getting us another room and reducing our expenses.

    I liked the location

    Stayed in May 2021

  • Reviewed: April 26, 2024

    10
    Exceptional
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was very nice clean quiet ,it was a nice studio apartment nice size.will be back

    Stayed in January 2024

  • Reviewed: March 14, 2024

    1.0
    A disgrace to the Marriott name.
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds and a Sofa Bed
    • Stayed 2 nights

    The place was dirty - floor, sink dirty. It was old. Bathroom faucet leaking. The carpet was dirty. Only 2 towels provided for a group of 4. The mirrored closet door was off it's track - it wouldn't close. It was a disgrace to the Marriott name. I was terribly disappointed. I will not book again or recommend to anyone.

    Breakfast was OK. Room space was adequate.

    Stayed in February 2024

  • Reviewed: March 9, 2024

    3.0
    Disappointing. Not up to Marriott standards.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Property needs a complete renovation. Ceiling light cover in kitchen was missing. Cracked grout in bathroom. Chips on wood services. Worst thing of all was glass sliding door. Seal between pains was leaking so there was no view and it was disgusting. Not up to Marriott standards.

    Breakfast area was fine.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    4.0
    Not up to Marriott's Brand standard
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 4 nights

    This property is in dire need of a complete renovation. This Marriott property is not up to the standard of the Marriott brand. See the photos of our room. Some highlights. The sliding glass door was disgusting; the inner seal was leaking and the entire door needs to be replaced. Grout in the bathroom was cracking. Wood is chipped at the bathroom sink. There is no cover on one of the ceiling lights in the kitchen area. The refrigerator door and area above were dirty. Outside the door to the room, there has been some repairs, but not painted over the repairs. Very disappointed in the room overall.

    Breakfast area was clean and foods offered were good.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    5.0
    Great staff, not a great property.
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds and a Sofa Bed
    • Stayed 3 nights

    Overall condition of the room was in need of renovation. Didn't feel very clean, carpet looked old, chip in the bath tub.

    The property is just tired. The staff was great. Food was so so at best.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    5.0
    It's valid for one or two nights, but more than that is not valid in these conditions.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Strong smell of cleaning products on the hotel front desk, a strong smell. Weak breakfast And the carpets in the rooms were wet. It's valid for one or two nights, but more than that is not valid in these conditions. I had friends in a worse situation in another room.

    I liked the environment

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in December 2023

  • Reviewed: November 29, 2023

    3.0
    Hotel that needs remodeling
    • Leisure trip
    • Family with young children
    • Two-Bedroom Penthouse with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    In desperate need of remodeling. Their was a hole in the kitchen floor.

    The two story room was great.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    They not fair

    Nothing

    Stayed in November 2023

  • Reviewed: October 6, 2023

    9.0
    Much more relaxing than your typical hotel stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Penthouse with Balcony
    • Stayed 1 night

    I traveled with my son for a tournament. He loved having the loft upstairs as he had his own space. It was also great to have a full kitchen where we were able to cook dinner as opposed to having to get fast food. We also loved the basketball court!!

    Stayed in October 2023

  • Reviewed: September 18, 2023

    3.0
    All you need is to fumigate, change a street light bulb and sweep the entrance to earn the $150/day
    • Leisure trip
    • Couple
    • Studio with Two Queen Beds and a Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There were small cockroaches in the bathroom area. They need to fumigate. The street light was blinking and it caused a strobe effect inside the room inspite of the curtain. The entry door needed sweeping.

    Large room with comfortable beds. Full kitchen.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The lady staff during breakfast removing my items while fixing my food

    The best customer service 👌🏿 from and hotel brand I have experience in years

    Stayed in August 2023

  • Reviewed: June 21, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2023

  • Reviewed: April 20, 2023

    5.0
    It was okay but wouldn’t stay again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Penthouse with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The room was worn, not that clean (stains on the furniture, dusty). The floor in the kitchen was dangerously unleveled and very soft and spongy. There were water stains and cracks in the ceiling.

    Breakfast was free and good. The front desk service was efficient and pleasant. The main building with the front desk was clean.

    Stayed in April 2023

Showing 1 - 25

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