1854 El Camino Real West, Mountain View, CA 94040, United States of America
#6 of 20 hotels in Mountain View
Guests' ChoiceBased on 128 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
8.8
Value for money
8.5
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Mike
United States of AmericaBreakfast room could have been larger. Would have liked pastries. Juice dispenser was empty.
Location was near the facility I attended for a conference. The room was larger and nicer than expected with modern features.
Stayed in April 2024
Reviewed: May 6, 2024
Carlos
United States of AmericaWhy pay for parking
Exelent
Stayed in May 2024
Reviewed: March 26, 2024
Catherine
United States of AmericaThe lighting inside is not that great! Needs more brightness
The Bed was very comfortable which was a BIG plus!!!!! Like the Kitchenette
Stayed in March 2024
Reviewed: November 10, 2023
Kari
United States of Americapool was too cold to use. it was one of the reasons we booked it. Also, requested a room above the first floor, ended up on the first floor and definitely didn’t feel very private with a sliding glass door out to the sidewalk.
full kitchen! staff were very kind. breakfast was great and had a lot of options.
Stayed in November 2023
Reviewed: October 13, 2023
Csaba
NorwayNothing to mention. All perfect!
Location.
Stayed in October 2023
Reviewed: September 2, 2023
Dave
United States of AmericaThe small courtyards in between each building
Stayed in August 2023
Reviewed: August 15, 2023
Maya
United States of AmericaThis property is super close to the concert venue
Stayed in May 2023
Reviewed: July 7, 2023
Michael
United States of AmericaClean and accessible
Stayed in July 2023
Reviewed: June 12, 2023
Gonçalves
BrazilI had the worst check-in experience of my life. I have been booking my hotels for several years, mostly in the US through Booking.com and never before I had the problem that happened in this hotel. I had payed 8 nights in advance and the two people who were attending the front desk kept insisting that they were unable to collect my payment from Booking.com and that there was nothing they could do, and it wss my responsibility to contact Booking and solve the problem. The lady was very unfriendly. After a lot of debate, I tried contacting Booking by phone and my confirmation number was apparently not being recognized by the system. While I kept trying, and after around 40 minutes I had arrived in the property and was in complete distress, the lady called me back with the information that she was finally able to collect my payment.
it has an excelent location, the room was very clean and spacious, had nice towels and sheets, the kitchen is fully equipped.
Stayed in June 2023
Reviewed: May 29, 2023
Serena
United States of AmericaNot much water pressure for the shower. Supply coffee that matches the coffee pot.
The kitchen fully stocked. The market being open 24 hrs.
Stayed in May 2023
Reviewed: May 29, 2023
Kathleen
United States of AmericaNo one monitors where people smoke. There are places smoking is allowed. But people smoke wherever and I had an issue with that.
Front desk check in is always easy.
Stayed in May 2023
Reviewed: May 28, 2023
Sam
United States of AmericaThere was nothing we didn’t like.
The cost. The layout of the room. The easy booking. The ease of checking in. The front staff was very informative. The breakfast was great. Overall, one of our best stays in a Bay Area hotel.
Stayed in May 2023
Reviewed: April 28, 2023
Sanyukta
IndiaFront desk staff
Stayed in April 2023
Reviewed: January 21, 2023
Ruth
AustraliaNo in-room washer/dryers provided. There are some shared facilities on-site but when we checked them out they seemed to be full of people's washing which had not yet been removed. Seemed to be an electrical outage during our stay which disrupted the lift service for a few hours.
Great room, really big, very comfortable and clean. Great living and kitchen area with all the facilities. Breakfast upstairs in the main reception area was interesting - DYI waffle makers, hot breakfast options and juices. Appreciated the reception being able to store our cases for a day when we were travelling down the coast. This motel also provides secure lock boxes at reception, which seemed to be a rarity in the US!
Stayed in December 2022
Reviewed: January 14, 2023
Nancy
United States of Americapull out couch was terribly uncomfortable to sleep on
Clean, very close to our destinations in the area
Stayed in December 2022
Reviewed: December 13, 2022
Krzysztof
United States of AmericaFalse fire alarm woke me up when I was trying to sleep
Room had a decent amount of space and was well equipped
Stayed in December 2022
Reviewed: October 5, 2022
Angelo
United States of AmericaI did not appreciate the parking fees.
I did not have the breakfast. The room was clean and very comfortable. I liked the decor in the room and the calm vibe.
Stayed in July 2022
Reviewed: May 6, 2022
Nicole
United States of AmericaSmall parking spaces.
I love that you allow pets
Stayed in February 2022
Reviewed: May 6, 2022
Nicole
United States of AmericaSmall parking spaces.
Easy access to family and friends in Bay Area
Stayed in May 2022
Reviewed: April 14, 2022
Martha
United States of AmericaI didn't like the $100 pet fee per stay. This was the highest pet fee I have ever paid anywhere - including at similar hotels and resorts. It didn't prevent me from booking this time, but I will definitely shop around and compare to see how other places in the area might be able to compete and lower this aspect of the cost. Also - the pet station convenience bags ran out right after I arrived. They were not refilled. So I paid $100 and had to make an extra trip back to my room to get a bag, and then bring my own bags from then on. :( Also, you might want to provide pet water bowls. I brought my own, but it would have been nice to have one in the unit. The $100 fee would be more tolerable if you offered a few more pet benefits (bowls, blanket/bed, more pet stations outside).
I didn't take advantage of the breakfast. The room was very comfortable and the kitchen was nicely stocked. The bathroom was huge and very elegant.
Stayed in April 2022
Reviewed: March 14, 2022
Vanessa
United States of American/a
everything!!
Stayed in March 2022
Reviewed: February 7, 2022
Vanessa
United States of American/a
everything
Stayed in February 2022
Reviewed: December 30, 2021
Laurie
United States of AmericaConvenient to shopping and the suite had a full kitchen to cook family meals.
Stayed in December 2021
Reviewed: December 18, 2021
Marissa
United States of American/a
The property was in a good location, stores and restaurants very close by. The staff was very friendly and offered a good to go breakfast. Stayed in a suite and the room was very spacious. offering a room and bathroom downstairs with French doors, full kitchen, living room and upstairs was another bedroom with full bath loft style. Felt like having a two bedroom townhouse for the weekend. The room was very clean and stoked with shampoo/soap/conditioner in the shower! The manager was very nice and accommodating. I would 10/10 stay here again and recommend to anyone! There is a decent size parking lot but I stayed on a busy weekend and if you’re out late parking may be full but there is a residential street behind the hotel which was fine to park on also.
Stayed in November 2021
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