16418 North Bullard Avenue, Surprise, AZ 85374, United States of America
#3 of 9 hotels in Surprise
Guests' ChoiceBased on 49 hotel reviews
9.2Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.2
Staff
9.6
Value for money
8.8
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 27, 2024
Gabriel
United States of AmericaClean quite
Stayed in May 2024
Reviewed: May 13, 2024
Walkenbach
United States of AmericaThe cost. I understand there isn't a whole lot that can be done with Bidenomics but the cost only allowed us one night.
The room was beautiful and clean. The facilities were well taken care of.
Stayed in May 2024
Reviewed: April 30, 2024
Robert
United States of AmericaThey didn’t put any bottle water in rooms. You had to ask at the desk and then they would only give you one small bottle for two people.
It was clean and quiet. Breakfast was a step above the usual business class hotels.
Stayed in April 2024
Reviewed: April 29, 2024
Kristi
United States of AmericaEverything! Loved the little store at the front desk! Offered snacks and drinks. The pool was great! Staff was very helpful! Especially Skyler! She was able to help with getting us and my mom and dad in early! Overall great experience!
Stayed in April 2024
Reviewed: March 4, 2024
Madelyn
United States of AmericaNeeds an magnifying mirror in bathroom
The staff was great, the facility clean, the breakfasts very good.
Stayed in February 2024
Reviewed: September 21, 2023
Joan
United States of AmericaNothing
Clean and convenient location. Nicely designed and functional.
Stayed in September 2023
Reviewed: August 26, 2023
Tony
United States of AmericaN/a
Love the soft bed
Stayed in July 2023
Reviewed: June 21, 2023
Gonzalez
United States of AmericaWe loved everything in the hotel and it's amazing
Clean hotel Took care of us patience
Stayed in June 2023
Reviewed: June 5, 2023
Amber
United States of AmericaWe didn't make the breakfast time but kitchen in room provided us a great way to make our own. Staff was awesome building was immaculate... def coming back
Stayed in June 2023
Reviewed: April 28, 2023
Terri
United States of AmericaThe room we were in was very dark. It was hard to get light in from the windows, due to its location on the property. The in-room lighting wasn’t sufficient to compensate. Very minor complaint.
very clean and perfect for a few days here!
Stayed in April 2023
Reviewed: January 22, 2023
Kimberly
United States of Americathere were a lot of bugs in the bathtub
Stayed in December 2022
Reviewed: December 23, 2022
Lewis
United States of AmericaThe staff was so friendly and helpful. The rooms are spacious and super clean, with all the amenities you need to feel like you're at home. The hotel is in a great family-friendly area and there's so many options for food and shopping nearby. You definitely get your money's worth staying here, and it exceeded our expectations.
Stayed in December 2022
Reviewed: July 28, 2022
July
United States of Americawish there was a restaurant or room service
Nice quiet location
Stayed in July 2022
Reviewed: May 31, 2022
Bryan
United States of AmericaBetter ice machines or a way to get more ice. Pillows are to soft not much support
All things went well
Stayed in May 2022
Reviewed: May 17, 2022
Mike
United States of Americathere where alot of added fees. WTH is a bed tax TV was sporadic on waht channels it got
nice size love the separate rooms having 2 bathrooms was perfect
Stayed in May 2022
Reviewed: May 2, 2022
Pam
United States of Americanothing
great location, layout and cleanliness.
Stayed in May 2022
Reviewed: March 13, 2022
Gilbert
United States of AmericaParking seems limited and not alot of TV channels selection
The room was very clean. I would definitely stay there again.
Stayed in March 2022
Reviewed: November 29, 2021
Brian
United States of AmericaI did see what looked like a small cockroach in my dog's water bowl as we were leaving on 11-28.
Breakfast was very good
Stayed in November 2021
Reviewed: November 29, 2021
Hermie
United States of AmericaThe sofa is old, deflating when seated and sliding.. Need a new one, preferably a sofa bed
There is a kitchen and separate rooms
Stayed in November 2021
Reviewed: July 23, 2021
Patrick
United States of AmericaThe pool had a lot of black particles in the corners on the bottom. They only empty the trash from the room every other day.
The facilities are in excellent condition. The staff are courteous and friendly. Ample parking and pet friendly. Great location for food, services and the ballpark.
Stayed in July 2021
Reviewed: July 16, 2021
Rlw
United States of AmericaEverything was nice
Place was great, staff very helpful and friendly.
Stayed in July 2021
Reviewed: July 9, 2021
Scott
United States of AmericaThe staff here was so kind and personable! The breakfast was delicious all 5 days! The breakfast/kitchen staff were awesome!!!!!
Stayed in July 2021
Reviewed: August 25, 2022
Alan
United States of Americathey charged a$100 pet fee for 1 night
new condition
Stayed in August 2022
Reviewed: June 30, 2021
Robyn
United States of AmericaThe couch! OMG! The couch in the room is so uncomfortable, it was like sitting on blow up furniture. No joke! We stayed there a week and no one could sit on the couch for longer than 5 minutes it was that bad. We brought up folding chairs from our car to sit on instead.
The staff, breakfast was good, rooms are spacious
Stayed in June 2021
Showing 1 - 25
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