574 West General Robinson Street , Pittsburgh, PA 15212, United States of America
#25 of 58 hotels in Pittsburgh
Guests' ChoiceBased on 565 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.2
Staff
9.0
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Mary
United States of AmericaNeither elliptical or bike could be turned on in the fitness center. That's the only thing that I didn't like, but I really needed a work out and I couldn't get it.
Great
Stayed in April 2024
Reviewed: April 30, 2024
Daphine
United States of AmericaAda beds toi low
Stayed in April 2024
Reviewed: April 26, 2024
Eden
United States of AmericaBedbugs Broken drawer in the clothes dresser
Location Very nice staff
Stayed in April 2024
Reviewed: April 26, 2024
Shelley
United States of AmericaThe pool was not available for my ENTIRE stay. I booked for location and pool.
Convenient to the ball park, easy and clean.
Stayed in April 2024
Reviewed: April 21, 2024
Michelle
United States of AmericaRoom needed updates, breakfast was only ok
Nice staff, great room layout, great location
Stayed in March 2024
Reviewed: April 14, 2024
Corinne
United States of AmericaLocation in North Shore district.
Stayed in April 2024
Reviewed: April 13, 2024
Anthony
United States of AmericaThe bed (mattress and pillows) and especially the pull out couch was not very comfortable for a hotel. My own bed is much more comfortable. The sheets for the pull out couch were missing, and in another room the TV remote was missing. Breakfast was pretty blasé. We stayed two nights; I think that was limit for how often I could eat it. The bathroom was really dark.
The location is directly across the street from PNC Park and within walking distance of everything by the river, including trails and bridges. The size of the room was nice, with a full size fridge and cabinets. We didn’t have any problems with noise.
Stayed in April 2024
Reviewed: April 12, 2024
Melodie
United States of AmericaSofa bed was not equipped with bedding, but it was provided on request. Not the most comfortable bed, but it was a good option for us.
There is an excellent breakfast with many options. It was nice to have a separate room for one of us to sleep and the pull out sofa bed for the other.
Stayed in April 2024
Reviewed: April 9, 2024
Chris
United States of Americahad to ask a few times for extra towels and washcloths. A/C unit was slightly loud in our room.
very nice hotel. it was really nice and in a great location and for the price was an absolute bargain.
Stayed in April 2024
Reviewed: April 3, 2024
Toni
United States of AmericaWhen I booked online it said the totally was $158.46. But when I went to check in they charged me $185.46. I am not one to complain so I didn’t say anything but I am very disappointed.
It was clean and the staff was very friendly. They were great to get along with.
Stayed in March 2024
Reviewed: March 30, 2024
Rathbun
United States of AmericaThe pool was comical, the pictures were an illusion they definitely caught an angle that made it seem like it were a reasonable size but in actuality it was super small.and certainly crowded.
The room was amazing,the location was incredible... The staff was great as well
Stayed in March 2024
Reviewed: March 18, 2024
Regan
United States of America27.50 for one night of parking wasn't right. Had I known I wouldn't have booked the place. Outside of that everything was great.
They had a really hard time pulling up my reservation. The proper spelling of my name did not come up in their system. It came up as Regan Ra.
Stayed in March 2024
Reviewed: March 14, 2024
Jeannie
United States of AmericaBreakfast was hot and fresh. Room was clean and quiet. Bed was comfortable.
Stayed in March 2024
Reviewed: March 4, 2024
Teri
United States of AmericaThe staff at the breakfast buffet not very friendly had a staff member , man, watching wvery little thing we got off the breakfast buffet like he was a security guard, was very uncomfortable didn’t eat much. The beds are not comfortable at all! Throw them itself was not very clean floor sticky.
Front desk staff was very friendly and helpful.
Stayed in March 2024
Reviewed: March 2, 2024
Sondra
United States of AmericaThe fold out sofas were not comfortable at all for 2 people.
Location was great to hang out on North Shore. Rooms were clean.
Stayed in December 2023
Reviewed: February 29, 2024
Blakley
United States of AmericaThe room size was perfect, plus it was comfortable and clean. The hotel breakfast was excellent. We typically skip the hotel 'included' breakfasts but decided to try it. We were happy with the options, and the food was good.
Stayed in February 2024
Reviewed: February 26, 2024
Heather
United States of AmericaRoom was noisy and hallway door frames were dirty from spilled debris.
Close to attractions and dinning experiences
Stayed in February 2024
Reviewed: February 26, 2024
Zachary
United States of AmericaWater never got more than warm- parking too expensive hidden fee- breakfast had no bacon
Staff good- parking fee surprise - expensive
Stayed in February 2024
Reviewed: February 22, 2024
Rick
United States of AmericaIt’s beginning to show its age especially in the bathroom. Little things like, wallpaper pricing up, shower soap dispenser not attached to the wall, tv glitching signal, breakfast could use an upgrade for sure!
Location and value were great
Stayed in February 2024
Reviewed: February 21, 2024
Matthew
United States of AmericaThe pool was closed under repairs. Needs better weights in fitness room.
It was clean and convenient
Stayed in February 2024
Reviewed: February 20, 2024
Jill
United States of AmericaWalking distance to sporting venues (except PPG Arena in the winter), restaurants, etc. Staff was nice, especially Michael on 2/18 who answered all my questions and was very personable and easy going. Great job!
Stayed in February 2024
Reviewed: February 19, 2024
Nicole
United States of AmericaThe check in was disorganized. The one check in staff did not seem to be organized or knowledgeable. We got there at 3:58 to check in and room was not ready. Was told to go park and then had to come back in and wait in a line full of ppl in the lobby to be checked in. So basically had to do the check in process twice. Later we asked about transportation and shuttle. The one staff member did not seem to know, but another staff intervened to help.
The breakfast was great! Lots of options. Staff was friendly and nice. The check in was disorganized. The one check in staff did not seem to be organized or knowledgeable. We got there at 3:58 to check in and room was not ready. Was told to go park and then had to come back in and wait in a line full of ppl in the lobby to be checked in. So basically had to do the check in process twice. The room exceeded my expectation.
Stayed in February 2024
Reviewed: February 19, 2024
Anthony
United States of AmericaPool was closed
Nice large suite staff very nice clean breakfast was good
Stayed in February 2024
Reviewed: February 12, 2024
Arrissa
United States of AmericaThe pool being down was a disappointment and wasn’t told by staff or anything. Was wanting to take a swim and it was drained. We did have toilet issues. Breakfast was okay sausage was cold and eggs were cold.
I loved the location, love the suite, everything was comfortable. Staff very welcoming.
Stayed in February 2024
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