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  5. Reviews of Residence Inn Pittsburgh North Shore

Reviews of Residence Inn Pittsburgh North Shore This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

574 West General Robinson Street , Pittsburgh, PA 15212, United States of America

#25 of 58 hotels in Pittsburgh

Guests' Choice

Review Score

Based on 565 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    9.0
    Overall, it was very good, just the fitness center was a problem
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Neither elliptical or bike could be turned on in the fitness center. That's the only thing that I didn't like, but I really needed a work out and I couldn't get it.

    Great

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Ada beds toi low

    Stayed in April 2024

  • Reviewed: April 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Bedbugs Broken drawer in the clothes dresser

    Location Very nice staff

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    It was pleasant and the staff was really good in all areas.
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was not available for my ENTIRE stay. I booked for location and pool.

    Convenient to the ball park, easy and clean.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Room needed updates, breakfast was only ok

    Nice staff, great room layout, great location

    Stayed in March 2024

  • Reviewed: April 14, 2024

    7.0
    This property, while not 4 or 5 stars, was perfectly adequate for our stay.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Location in North Shore district.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Location, location, location! Everything else is pretty mediocre.
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed (mattress and pillows) and especially the pull out couch was not very comfortable for a hotel. My own bed is much more comfortable. The sheets for the pull out couch were missing, and in another room the TV remote was missing. Breakfast was pretty blasé. We stayed two nights; I think that was limit for how often I could eat it. The bathroom was really dark.

    The location is directly across the street from PNC Park and within walking distance of everything by the river, including trails and bridges. The size of the room was nice, with a full size fridge and cabinets. We didn’t have any problems with noise.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Location was within walking distance to a great pub. Room was nice, and parking was great to have.
    • Leisure trip
    • Group
    • One-Bedroom Suite
    • Stayed 1 night

    Sofa bed was not equipped with bedding, but it was provided on request. Not the most comfortable bed, but it was a good option for us.

    There is an excellent breakfast with many options. It was nice to have a separate room for one of us to sleep and the pull out sofa bed for the other.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    good deal
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    had to ask a few times for extra towels and washcloths. A/C unit was slightly loud in our room.

    very nice hotel. it was really nice and in a great location and for the price was an absolute bargain.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    It was ok but it was very clean.
    • Leisure trip
    • Group
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    When I booked online it said the totally was $158.46. But when I went to check in they charged me $185.46. I am not one to complain so I didn’t say anything but I am very disappointed.

    It was clean and the staff was very friendly. They were great to get along with.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Not for swimming!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was comical, the pictures were an illusion they definitely caught an angle that made it seem like it were a reasonable size but in actuality it was super small.and certainly crowded.

    The room was amazing,the location was incredible... The staff was great as well

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Great location, friendly staff
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night

    27.50 for one night of parking wasn't right. Had I known I wouldn't have booked the place. Outside of that everything was great.

    They had a really hard time pulling up my reservation. The proper spelling of my name did not come up in their system. It came up as Regan Ra.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights

    Breakfast was hot and fresh. Room was clean and quiet. Bed was comfortable.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Friendly front desk staff, big room but probably wouldn’t stay there again.
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff at the breakfast buffet not very friendly had a staff member , man, watching wvery little thing we got off the breakfast buffet like he was a security guard, was very uncomfortable didn’t eat much. The beds are not comfortable at all! Throw them itself was not very clean floor sticky.

    Front desk staff was very friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The fold out sofas were not comfortable at all for 2 people.

    Location was great to hang out on North Shore. Rooms were clean.

    Stayed in December 2023

  • Reviewed: February 29, 2024

    9.0
    A nice night in Pittsburgh, and the comfort of the Residence Inn in the North Shore
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night

    The room size was perfect, plus it was comfortable and clean. The hotel breakfast was excellent. We typically skip the hotel 'included' breakfasts but decided to try it. We were happy with the options, and the food was good.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    7.0
    Okay
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was noisy and hallway door frames were dirty from spilled debris.

    Close to attractions and dinning experiences

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Okay - decent but not the best
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Water never got more than warm- parking too expensive hidden fee- breakfast had no bacon

    Staff good- parking fee surprise - expensive

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Location and value are great, but need to upgrade especially with the Marriott name attached.
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    It’s beginning to show its age especially in the bathroom. Little things like, wallpaper pricing up, shower soap dispenser not attached to the wall, tv glitching signal, breakfast could use an upgrade for sure!

    Location and value were great

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Nice hotel around sports/restaurant district
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed under repairs. Needs better weights in fitness room.

    It was clean and convenient

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Walking distance to sporting venues (except PPG Arena in the winter), restaurants, etc. Staff was nice, especially Michael on 2/18 who answered all my questions and was very personable and easy going. Great job!

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The check in was disorganized. The one check in staff did not seem to be organized or knowledgeable. We got there at 3:58 to check in and room was not ready. Was told to go park and then had to come back in and wait in a line full of ppl in the lobby to be checked in. So basically had to do the check in process twice. Later we asked about transportation and shuttle. The one staff member did not seem to know, but another staff intervened to help.

    The breakfast was great! Lots of options. Staff was friendly and nice. The check in was disorganized. The one check in staff did not seem to be organized or knowledgeable. We got there at 3:58 to check in and room was not ready. Was told to go park and then had to come back in and wait in a line full of ppl in the lobby to be checked in. So basically had to do the check in process twice. The room exceeded my expectation.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed

    Nice large suite staff very nice clean breakfast was good

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very comfortable, friendly staff, happy with my stay
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The pool being down was a disappointment and wasn’t told by staff or anything. Was wanting to take a swim and it was drained. We did have toilet issues. Breakfast was okay sausage was cold and eggs were cold.

    I loved the location, love the suite, everything was comfortable. Staff very welcoming.

    Stayed in February 2024

Showing 1 - 25

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