1350 Johnston Willis Drive, Midlothian, 23235, United States of America
#1 of 10 hotels in Midlothian
Guests' ChoiceBased on 65 hotel reviews
8.4Cleanliness
8.9
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
8.3
Value for money
8.1
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: July 6, 2023
Patricia
United States of AmericaThe breakfast items were pretty bad. The coffee was undrinkalble. Choices were limited. We didn't care for much of it. By the time we got the waffles cooked the butter was still cold. When we asked if the butter could be melted in a microwave we were told no. The microwave was not for food.. ?? The employee was quite rude. As far as front desk employees and the laundry dept ...we had a time keeping towel, hand towels and wash cloths in our room. I had to ask for towels twice a day just to get enough to shower with. We actually used the extra set of sheets provided for our sofa bed to dry off one day. The sofa bed was impossible to sit on! We were displeased with the hardness of the seats. Since there was 3 of us in the room only one of us at the time could sit in the desk chair. One of the front desk employees brought this doll in and sat it on the counter. See picture below.
The pool area was nice, however there was never enough towels available. Also the employees brought in family members who disrupted playtime with our granddaughter(8 years old) who was travelling with us. The employee family members were loud and jumping and pushing each other into the pool, thus making it impossible for my granddaughter to play in the pool. They also used profanities.
Stayed in July 2023
Reviewed: April 20, 2023
Rickie
United States of AmericaThe breakfast
Breakfast was not really good. The fruit was good as well as making your own homemade waffles. The eggs were not seasoned and they were just cooked and thrown in a big serving dish. No flavor or anything.
Stayed in April 2023
Reviewed: October 3, 2022
Stephen
United States of AmericaThe staff was not mean, but definitely not pleasant.
The rooms are great, nice size and roomy!
Stayed in October 2022
Reviewed: July 18, 2022
Jacqueline
United States of AmericaThe breakfast was not good at all need more selections.
The space in the room, and clean
Stayed in July 2022
Reviewed: June 27, 2022
Jacqueline
United States of AmericaFront desk staff was awesome.
The room was vary clean and comfortable.
Stayed in June 2022
Reviewed: April 25, 2022
Tiffany
United States of AmericaUpon check in and getting settled into the room I noticed that the television was not working properly and the drawer under the sink was hanging sideways. I advised the front desk staff and the manager came and fixed all issues.
I love the staff. the property is clean and neat.
Stayed in April 2022
Reviewed: December 14, 2021
Karen
United States of AmericaI wish we could have had our bathroom cleaned and fresh towels each if the 3 days we stated there. We had to go to the lobby every morning to get fresh towels.
Loved the free breakfast and the bed was super comfortable.
Stayed in December 2021
Reviewed: October 24, 2021
Lashelia
United States of AmericaNone
Everything
Stayed in October 2021
Reviewed: August 29, 2021
Richard
United States of AmericaThe price
The staff were very friendly and helpful and the location was family friendly and quiet
Stayed in August 2021
Reviewed: June 28, 2021
Cynthia
United States of AmericaWas not too pleased with the fact that guests from neighboring “Double Tree” hotel were allowed access to the hotel laundry facilities. Unfortunately I had to wait over an hour for access to a machine that a “Doubletree” guest was using. I know b/c the person told me how happy she was that our hotel let her use our laundry facility 😡
Clean, comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig & freezer
Stayed in June 2021
Reviewed: May 9, 2024
Brien
United States of AmericaBeautiful room, nice and clean, quiet later check out
Stayed in May 2024
Reviewed: April 22, 2024
Flavia
United States of AmericaNot very clean. Some of the staff was not friendly at all.
The staff at breakfast. Very kind and customer service oriented.
Stayed in April 2024
Reviewed: April 8, 2024
Deacon
United States of AmericaThe coffee in the rooms. I am a coffee drinker. I love my coffee!
Location was great. The breakfast was very good
Stayed in April 2024
Reviewed: April 6, 2024
Jonathan
United States of AmericaThe greeting could have been better, and the front desk clerk seemed bored to do her job. The first room wasn't great, and the bathroom didn't close all the way. The door was dirty. They changed our room right away. In the second room, I had to request toilet paper they left a used roll that had a little bit in it. Our room didn't get clean during our stay. I had to request housekeeping to pick up the garbage and give us clean towels. Breakfast wasn't the best. I will definitely not stay again.
The location
Stayed in April 2024
Reviewed: February 26, 2024
Marquita
United States of AmericaI love everything about the property staff was very friendly the atmosphere was amazing best hotel I’ve stayed at this far
Stayed in February 2024
Reviewed: February 5, 2024
Clayon
United States of AmericaSuper clean and comfortable I could stay there for weeks
Stayed in February 2024
Reviewed: January 15, 2024
Amanda
United KingdomThe staff were so warm and welcoming!
Stayed in January 2024
Reviewed: November 14, 2023
Darryl
United States of AmericaThey told us If we stayed longer than a week we would get the room for $139 per night. They didn’t honor it. The breakfast crew closes early and isn’t friendly about it.
Location
Stayed in October 2023
Reviewed: October 28, 2023
Charlette
United States of AmericaThe breakfast variety was great and everything was clean and fruit was fresh
Stayed in October 2023
Reviewed: October 1, 2023
Robert
United States of AmericaThis place is super nice, and I would’ve given it an excellent review except the person next door brought a dog that kept barking. Totally unacceptable for the price I paid for this place.
Stayed in September 2023
Reviewed: February 17, 2023
Joy
United States of AmericaN/A
The room was very clean and a good, comfortable size with a very functional layout. I found the wallpaper relaxing, and the bed was very comfortable. The only suggestion I could possibly make is a handheld shower head and maybe a little more water pressure, but overall, the stay was more than satisfactory, and the staff was very nice!
Stayed in February 2023
Reviewed: February 5, 2023
Addams
United States of Americait’s good
clean quite friendly
Stayed in February 2023
Reviewed: August 15, 2022
Tiffany
United States of Americawe had to change rooms 2 due to the rooms being in disarray from curtains falling to the next room the curtain had what appeared to to vomit all over it. the third room was decent enough.
the staff was accommodating
Stayed in August 2022
Reviewed: July 25, 2022
Stephbyn
United States of AmericaWe liked everything
The property was very clean and the staff was extremely friendly and accommodating.
Stayed in July 2022
Showing 1 - 25
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