House keep need deep to clean room and need new carpet and need new couch

Need more light other side park safe

Stayed in May 2024

Room has a pee smell to it and so did the hall way .

Nice place , spacious room

Stayed in April 2024

There were no vending machines where you could even purchase a bottle of water.

There was no breakfast.

Stayed in April 2024

No Ice machine and no coffee from 7a to 11 a as advertised. Inconsistency I. What yhe different staff tell you.

Great staff. Alot of the "extra stuff" including the ice machine the pool the grills and the fire pit are all out of service. Bummer!!! Ither than that it was great

Stayed in April 2024

Looks quite run down. Two buildings are boarded up. Buffet area exists but is unused. No on site laundry despite also serving as a long term stay. Was greeted with a sign stating they had multiple lobbies at one point. Staff member indicated property going to be improved, and it was the previous owners who ran it down.

Stayed in April 2024

Extended stay status was unknown. Didn't feel unsafe, but was obviously long term residency

Spacious comfortable room with full kitchen

Stayed in April 2024

The fact that there was no iron in my room. I called the front desk and they apologized for not having any at the moment as they are undergoing remodeling.

Price was decent and room was clean and comfy

Stayed in March 2024

Could use more cleaning as there were little dead bugs in the window and the kitchen floor needed sweeping by the stove but all in all an ok trip

Staff were extremely nice and helpful. Much better than when they were the Surface Inn. Made sure our room was right. There are a few hiccups as they recently acquired it and are working to fix everything so when I alerted the manager that the spigot in the shower was off she immediately gave us another room and went above and beyond by going to check the room with me and making sure it was good

Stayed in March 2024

The only thing was a very foul smell on the second floor.

The room was clean, and the bed was comfortable. We love the full-size fridge and cook top, even though we didn't use it. I would definitely stay here again.

Stayed in March 2024

Bathtub was not the cleanest and was beginning to rust. The knob to turn the water on was very dirty and unattached. It was an absolute pain trying to "find" the warm water, if the water even warmed up. In most instances it took several minutes for the warm water to emerge. Also, lots of lady bugs everywhere! But worse of all, the hotel is located along train tracks and my room happened to be directly facing the tracks...so the trains were constantly awaking me in the middle of the night!

Friendly staff. Spacious room. More than enough towels, wash cloths, and toiletries included.

Stayed in March 2024

Waste baskets. Ice machine working. No ice cube trays to make ice in the room. Light bulb broken in unplugged lamp. Dishwasher needed repair. NO AS ADVERTISED BREAKFAST! Too long of wait for room to be ready.

Nice size of room.

Stayed in March 2024

Some interesting folk live/stay there! lol

Property is definitely going through some changes! Lots of renovations. The rooms are a tad out dated but I’d say the price you pay for the space you get is 100% worth it.

Stayed in March 2024

Hard to find.

Stayed in February 2024

It's 'passable' for a reason. There were no critters of any kind, so that's a huge win. But the cleanliness was sub-par. I dealt with it because I didn't have any other options and I needed a lot of space. But I could see short black hairs around the sink, along the bathtub wall, and even some on the pillow case and bedsheets. Mould along the bathtub wall. Fingerprints and smears on the closet mirror. I also didn't have large bathtowels in my room (I was there for 6 days) but the front desk got me some right away. Just as important - - everyone needs to know that this building is 5 feet from the railroad tracks. They DO run through the night and you feel it rattle the windows a bit as well as rumble through the bed. If you're a light sleeper this place is not for you!

Very spacious room, separate bedroom from living room. Large bathroom area with lots of closet and sink space. Lots of natural lighting possible in the room. Very friendly reception (spoke to 3 different people during my stay).

Stayed in May 2024

Cleanliness was not up to par, saw a lot of other people's trash left behind in my room and no trash cans. Our linens were stained and ripped up on the bed. AC went out in our room as well as many other guests, the replacement room ended up being kinda run down as well. Overall just not a great stay and it caused us some discomfort when we should have been able to enjoy our week without issue.

Located 15 minutes out from our intended destination each day, the area did not seem that unsafe or scary.

Stayed in May 2024

felt like we were in a construction zone in our room had issues with Toilet flushing and lack of water and warm water hallway stunk . remote wouldn't work . bed was clean and NO bed bugs which was a plus.

location ,staff

Stayed in May 2024

Room big and nice clean

Stayed in April 2024

Dirty , lazy staff . More concerned about smoking in front of entrance

Looks can be deceiving from pic they post online .. it was dirty and horrid

Stayed in April 2024

It was dirty . Staff wasn’t accommodating. Lack of being clean

It was dated … it’s smelled of smoke n weed … the property looked very unkept on inside and out . It was just very dirty looking . It’s located right on train track … they don’t give you clean towels unless you stayed over a week . There’s only 1 housekeeper . Staffs runs around like their heads are cut off . They don’t seem to have much hotel management knowledge.. The entire stay THERE WAS NOT HOT WATER !! It was freezing cold just to take a shower . I asked about it .. there ans was sometimes it works and doesn’t .. get it fixed !! That would be a freaking priority!!! The hallways were not swept nor mopped the week I was there . Utterly disgusting.., I wouldn’t recommend this hotel to anyone .. there’s tons of undesirable hanging around on property grounds.. quite intimidating… Don’t waste time or money.. I tried booking through hotel site. Bs booking .comm.. Jody the manager said he’s never seen that site and he was gonna cancel my reservation. Mind you it was 97.00 cheaper - then booking.com .. it’s not worth that price. I cancelled it and high tailed it out of there .. Don’t waste your time nor money . It’s a hostile environment

Stayed in April 2024

I like how clean it was and very quiet

Stayed in April 2024

The location was perfect. Easy access to the road. The young guy at the front desk was so kind and friendly.

Stayed in April 2024

Tiles falling off bathroom walls, there were toenails on the floor by the bed. Carpet was ripped.

Front desk staff was friendly, location felt safe and nice to walk around. I think I got upgraded to a kitchenette suite because something was wrong with our original room.

Stayed in April 2024

Housekeeping forgot to stock the room after they cleaned. We had absolutely nothing, but staff brought everything to our room.

Third time staying in three weeks

Stayed in March 2024

I didn’t even stay because inside the tub was rusted bad. There was no handle in the tub to turn the water on so that was rusted as well. needed new carpet because the wear and tear was the first thing I saw going in. The elevator was dirty and had a dirty washcloth in it. I didn’t feel safe with the door looked. It’s supposed to be a non smoking hotel but I smelled weed. They looked like they were shut down and renovating them. I think they should wait or put your guest into rooms that are really ready

Stayed in March 2024