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  5. Reviews of Richland Inn and Suites

Reviews of Richland Inn and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1201 George Washington Way, Richland, WA 99352, United States of America

#9 of 12 hotels in Richland

Guests' Choice

Review Score

Based on 236 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.1

  • Location

    7.9

  • Facilities

    6.5

  • Staff

    8.3

  • Value for money

    7.4

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    6.0
    Clean and nice and cheap. Good for an overnight stay but not a lengthy one at this time
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Even though ithr building is 90° to the street and at traffic started at 6:00 am it was really bad as I'm a light sleeper. Next time I'll stay at the end of the building. The price was okay but I'm sure when they get the swimming pool and exercise room back online it won't be as cheap.

    The hotel is under a major refurbish and we stayed in one of the rooms which have been recently updated I was clean and nice. When I get all the rooms done there won't be any noise during the day but was not an issue for us.

    Stayed in May 2024

  • Reviewed: April 15, 2024

    7.0
    Fit the bill
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little questionable other guests but nothing the property can do about their clientele.

    No breakfast to speak of just coffee and muffins.

    Stayed in March 2024

  • Reviewed: January 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    unimpressed. have been in a lot nicer ones for a better value. they said they upgraded the room. i requested queen beds, got a doubles instead and with an extremely drafty door right next to the beds.

    Stayed in January 2024

  • Reviewed: October 21, 2023

    7.0
    Good experience for a quick overnight stay!
    • Business trip
    • Group
    • Superior Queen Room
    • Stayed 1 night

    There were people outside smoking at 2:00 am and they were a bit loud.

    This was a great place to stay for a quick overnight stop. The concierge was very friendly and helpful, there were plenty of security cameras (and they were actually being monitored), the beds were comfortable, room was clean and nicely redone. Walls were a little thin but overall good experience and would stay there again if in the area.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    6.0
    I will pay more for a quiet room
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Paper thin walls and some rude guests. Room nearby was blaring music at 11pm, then their dog started barking at 6am for almost an hour.

    Location/price

    Stayed in September 2023

  • Reviewed: August 1, 2023

    7.0
    Might consider staying there again.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    No Pool, Zero Clean up on rooms. Terrible Parking, Extremely Tight. Hard to open car doors. I parked at restaurant across the street. No Coffee Pot in Room. No refrigerator.

    Comfortable Bed, Outstanding Ice Machine.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The floors were nasty, you walked barefoot for a few seconds and your feet were filthy, had to wear shoes the whole time

    Very close to a lot of places, pretty big room

    Stayed in July 2023

  • Reviewed: July 17, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It's under construction sontheres lots of bugs and dust.

    The room renovations were nice

    Stayed in July 2023

  • Reviewed: July 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Slow wifi, sockets not working

    Good location, comfortable beds, clean restroom, friendly staff

    Stayed in July 2023

  • Reviewed: June 27, 2023

    7.0
    Adequate but nothing special.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Had no breakfast option and internet was slow and spotty.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    6.0
    Okay. Cheap and cheerful. Staff very good.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast. Decent room. Older style decor but in process of upgrading. Good bed and pillows. Met our needs of a place to sleep but didn’t need extra amenities.

    Stayed in June 2023

  • Reviewed: June 8, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    There was what seemed to be a homeless man in the room two doors down. His door was open the entire time and he was always sleeping.

    The unit that they put me in was newly renovated.

    Stayed in April 2023

  • Reviewed: March 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite- Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    low price

    Stayed in March 2023

  • Reviewed: December 2, 2022

    5.0
    They were under construction which was fine but nothing was very functional. I asked for non smoking
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights

    They were under construction which was fine but nothing was very functional. I asked for non smoking and some of the room I was given was done but it smelled like cigarettes. It was dark and dingy

    The location was great for what was needed

    Stayed in September 2022

  • Reviewed: November 7, 2022

    5.0
    Fair room at a good price.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was old and run down. The tub had been painted and the paint was peeling.

    good location at a fair price. the room was old but clean.

    Stayed in November 2022

  • Reviewed: October 16, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress

    Rolly at the front desk was very friendly and informational. During my 5 day stay, in the Tri-cities, he and his wife were the most memorable. Besides who I was visiting. I had just pulled into town from Cloverdale British Columbia Canada. The place was fair and it looks like the place is doing some renovations to improve. The mattress was not that great. Even with my memory foam on top. The place was clean and the surrounding grounds were well taken care of. It was an ok stay for a quick overnight. Would probably stay after they improve with their renovations or when I just pull into town again for an overnight. Thx Scott

    Stayed in September 2022

  • Reviewed: October 14, 2022

    6.0
    It was very conveniently located between Kadlec Hospital and Richland Rehab by Prestige.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Booking.com overcharged me $350. I cancelled on 2nd day and have not received notification of reimbursement on my Discover card. I left the name of desk clerk and manager in a message on your email. I would like confirmation please. My email is lesliew17@hotmail.com. There was no working pool, no breakfast and the building is under major renovation. I had to buy my own in tub bath mat because none were provided.

    No breakfast

    Stayed in September 2022

  • Reviewed: September 27, 2022

    6.0
    It is a Great bang for your buck
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights

    Water would be nice. There was no running water for the night and the next morning i had to melt ice to make coffee.

    Good location

    Stayed in September 2022

  • Reviewed: September 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    There was a family with kids above us and they were making a lot of noise stomping around all hours of the day and night.

    Stayed in September 2022

  • Reviewed: August 1, 2022

    5.0
    close to work
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    clean, no frills, but comfortable

    Stayed in July 2022

  • Reviewed: August 1, 2022

    5.0
    It was fair. Seemed like a high price point for the value, but it worked.
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    So many deposits, potential fees, room checks at check out.

    There was not breakfast- just coffee and a muffin. We didn’t try either.

    Stayed in July 2022

  • Reviewed: July 20, 2022

    6.0
    ok but hope it is better after the refurbishments a bit overpriced for quality of room.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    under construction, very dated, very strict policies,

    location, clean room,

    Stayed in July 2022

  • Reviewed: July 5, 2022

    7.0
    Nice simple motel, good price for the Tri-CIties area.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    No breakfast was provided.

    Simple 2 star motel, good for our stay. Front desk staff was welcoming and friendly. Wifi worked, well, everything was clean. If I'm in the Tri-Cities area again, I wouldn't hesitate to stay again.

    Stayed in June 2022

  • Reviewed: June 27, 2022

    6.0
    You get what you pay for.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s very dated. It could definitely use a renovation.

    It was quiet and the staff was nice. Review’s had stated they found bed bugs. Fortunately we did not have that issue. Near food and shopping.

    Stayed in June 2022

Showing 1 - 25

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