455 Grand Bay Drive, Miami, FL 33149, United States of America
#40 of 200 hotels in Miami
Guests' ChoiceBased on 94 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
8.9
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 17, 2024
Linda
United States of AmericaThe furnishings all could be updated particularly in the lobby.
The food and the service all was good. The location is beautiful.
Stayed in February 2024
Reviewed: August 21, 2023
Sitanggang
JapanNone
Clean and good service
Stayed in August 2023
Reviewed: August 8, 2023
Martin
United States of Americavery lucky with beach chairs and service,,, again, very lucky
Stayed in August 2023
Reviewed: July 13, 2023
B
United States of AmericaIt’s a little outdated
The bar tender - I can’t remember his name - at the outdoor bar was absolutely awesome - made a specialty Mojito that was fantastic! Overall the property is a bit dated - and could use a bit of a refresher - but the staff are first rate and the location is superb!
Stayed in July 2023
Reviewed: January 6, 2023
Lorraine
United States of AmericaWe were there for 2 nights and the hot tub was closed for a private party both nights. It was perfect evenings for the hot tub but not open for guests.
Love the location. Facility is beautiful. Love the beach!
Stayed in January 2023
Reviewed: September 6, 2022
Miguel
United States of Americathey did not clean the room as it should be. in a hotel like that you should have service in your room twice a day
good service
Stayed in September 2022
Reviewed: July 9, 2022
Franck
United States of AmericaMost male waiters at Light keepers willing to be very exquisite ended up being more on the rude side…
Cleanliness, Location and privacy, not as crowded as most beach hotels.
Stayed in July 2022
Reviewed: June 30, 2022
Brent
United States of AmericaNot the fault of the hotel but the beach was full of seaweed. The hotel did a good job of clearing it but it took a few days and having the tractor going back and forth was not ideal.
The property is very well-maintained, especially the landscaped outdoor areas. The rooms and common spaces are updated and the overall design of the hotel is beautiful. The pools were fantastic. Loved the restaurants Lightkeepers, Cantina and Dune Burger.
Stayed in June 2022
Reviewed: June 8, 2022
Michael
United States of AmericaToo much seaweed to enjoy swimming. Too few food choices on property—fir families you really need a dinner buffet similar to the breakfast buffet
Pool & beach plus convenient restaurants
Stayed in June 2022
Reviewed: May 26, 2022
Alfred
Germanyold rooms, no amenities such as coffee makers in the room. old bathroom from the 80s
great location, good restaurants
Stayed in May 2022
Reviewed: May 18, 2022
Alvaro
FranceThe person that received me at check in entrace was exceptionally nice and amable.
Stayed in May 2022
Reviewed: April 19, 2022
Ernesto
United Kingdommain pool area, packed and felt like a Disney Resort
bedrooms
Stayed in April 2022
Reviewed: April 10, 2022
Maria
United States of AmericaWhen you book through Booking.com they don’t recognize the reward points at the Ritz. This is not written on the Booking.com terms so I miss you opportunity to get about 20,000 points with them. I will never booked through Booking.com again for this particular hotel
beach
Stayed in April 2022
Reviewed: March 15, 2022
Bertrand
Brazilno freshly squeeze juices for breakfast. A surprising discordance.
excellent stay, beautiful hotel and location marvelous ! staff more than friendly. just perfect for a super stay and to relax !
Stayed in March 2022
Reviewed: February 7, 2022
J91000
United States of AmericaRestrooms by pool could use a refresh.
Room on PH floor had excellent view and lovely terrace. Every staff member encountered was friendly and helpful. Food was also better than expected. Pili did a wonderful massage!
Stayed in February 2022
Reviewed: December 7, 2021
Renato
United States of AmericaFood. Poor options for a Ritz Hotel. Their food options make me think I won’t come back. Fair food just on weekends….one option….the rest is fast food… junk food.
Stayed in November 2021
Reviewed: December 2, 2021
Karen
United States of AmericaSometimes classes are cancelled without notice. On Tuesday I got up early & ran down to do yoga, only to find a cancellation notice on the door. Lightkeepers is closed for dinner on Mondays & Tuesdays. I left a message for Amanda, several times beginning Nov. 7th, to please return my call regarding a reservation for Thanksgiving dinner. She never did & therefore we had to go somewhere else for dinner. she was not helpful AT ALL.
The location was on the beach. There were many really good restaurants nearby. Overall, the staff was very competent. Our server Hassan was very nice & helpful. Caroline was especially impressive. She always had a smile & kind words for us. She was the first person to greet us when we arrived - with cold beverages & info about the resort. She was also a good listener & eager to help wherever possible.
Stayed in December 2021
Reviewed: November 22, 2021
Sandra
United States of AmericaComfort and amazing staff
Stayed in November 2021
Reviewed: September 9, 2021
John
United States of AmericaThe Lighthouse restaurant menu had a good variety. The Dune Burgers were exceptional. The Cantina restaurant was not up to par with what you would expect from a Ritz-Calrton.
Stayed in September 2021
Reviewed: August 21, 2021
Pablo
United States of AmericaYou need to pay extra for a lot of the services, I would like to have an all-inclusive style as optional where you don't pay not even tips. It is relaxing not to touch money.
Great place, great services, excellent breakfast. The room with sea view was superb.
Stayed in July 2021
Reviewed: July 16, 2021
Walter
BoliviaEverything was nice.
Infrastructure was nice, classic and elegant. Beautiful gardens at the entrance.
Stayed in July 2021
Reviewed: June 21, 2021
Kathryn
United States of AmericaStaff was very professional and friendly, however we expected a higher level of service from the valet parking staff. Unfortunately, the beach was basically unusable because of the significant amount of seaweed.
Nice quiet location but not far from downtown. Bonus is that it is located near the lighthouse. Nice room and balcony. The grounds were beautiful. The food at the Mexican restaurant was delicious as was the breakfast buffet.
Stayed in May 2021
Reviewed: May 17, 2024
Marnie
United States of AmericaExcelente
Excelente
Stayed in May 2024
Reviewed: April 12, 2024
Louise
United KingdomBeautiful building and location
Stayed in April 2024
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