1250 South Hayes Street, Arlington, VA 22202, United States of America
#23 of 102 hotels in Arlington
Guests' ChoiceBased on 203 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
9.1
Facilities
8.4
Staff
9.1
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 26, 2024
David
United States of AmericaCalled & asked if my 4 door 8ft bed f250 would fit in the garage. They put me on hold, came back & assured me it would. I get there & Ofcourse the valet is saying it won’t but I can valet it as an oversized vehicle for $170 per night. Opted not to do that so had to park about half a mile away and walk back to hotel. Also Google maps listing for this hotel shows it has a pool. Multiple pictures with a pool. That is the reason I chose this hotel. I get there & ask the front desk where the pool is & they say they don’t have one. So that was annoying. Why are there pictures of a pool in their listing? So for those 2 reasons I probably wont be staying again.
I loved the room, the staff was very friendly especially the doormen and valet.
Stayed in February 2024
Reviewed: October 26, 2023
Shareka
United States of AmericaValet took a little too long but they were friendly.
The bartender Juan was very nice and welcoming I loved his hospitality.
Stayed in October 2023
Reviewed: September 6, 2023
Ashley
United States of AmericaRoom was a bit out dated; conjoining room; could easily hear housekeeper in other rooms (the fact that you could so easily hear sounds outside your room made me feel it was not private and those outside could hear our conversations as well); freezing cold bathroom floor (different flooring or added perk of heated floors in certain rooms would be nice); no charging cords for borrow or purchase like other hotels we've stayed at; didn't feel like we really got that Ritz feeling, room should've been cheaper as it was a corner king room and we've had more room in a holiday inn standard king room
Staff was probably the best thing about this stay; comfy bed, bidet, special treat for the occasion we were celebrating, access to amenities, ability to extend check out; valet was friendly and gave us some cold bottled waters as we left
Stayed in September 2023
Reviewed: August 28, 2023
Shakhzod
UzbekistanEverything was great. Big thanks to all staff)
Stayed in August 2023
Reviewed: July 23, 2023
Shettima
NigeriaNo much options for television channels
Location
Stayed in July 2023
Reviewed: July 20, 2023
Kasan
United States of AmericaValue, way over priced for a double bed room with no good view and a lack of complementary items.
Location
Stayed in July 2023
Reviewed: June 27, 2023
Crystal
United States of AmericaIt’s co-located with a prominent, upscale mall, so the proximity is generally busy.
Loved the location & impeccable staff.
Stayed in June 2023
Reviewed: May 30, 2023
Jackie
United States of Americaupdated rooms. facilities were super cold. staff entered room three times while in the room complained to front desk. bathroom needs updating. Double sink, walk in shower.
location. Room service
Stayed in May 2023
Reviewed: January 22, 2023
Claudia
United KingdomN/A
Great location, friendly staff!
Stayed in December 2022
Reviewed: January 5, 2023
Pierre
United States of AmericaOver priced on the breakfast.
I been to Pentagon City before. I like the location. The mall is connected to the hotel. I can leave out the back entrance of the hotel and be right in the mall. The blue line train station is right in front of the building. The beds were comfortable. I got treated well. I was impressed with the mini bar in the hotel room. I was impress with the marble design of the bathroom. I was blown away with the snacks such as candy chips peanuts just to name a few. Finally there was beer wine liquor and champagne in the refrigerator as well as soda and juice.
Stayed in January 2023
Reviewed: October 19, 2022
Margot
United States of AmericaDisappointed with the the lack of in hotel restaurant choices. The meals chosen were excellent, however. The suite was nice but noted the wooden trim on the Master bath sink was in need of repair.
Friendly, professional and efficient staff.
Stayed in October 2022
Reviewed: September 5, 2022
Natasha
United States of AmericaBreakfast wasn’t fancy or anything special and my eggs Benedict was dry…. Yes apparently that is possible
Fabulous beds!!!
Stayed in September 2022
Reviewed: August 9, 2022
Debra
United States of AmericaThe rooms were clean and beds comfortable but could use updating. Hallway carpeting was visibly dirty at each room entrance and could use a good cleaning or replacement.
Hotel was well located close to dining, shopping, as well as Ronald Regan airport, and DC monuments. Staff was friendly and food at hotel restaurant Sante’ was excellent though expensive.
Stayed in August 2022
Reviewed: July 29, 2022
Khalid
Saudi ArabiaGuest front desk "Jack"
Location, rooms
Stayed in July 2022
Reviewed: June 6, 2022
Kevin
United States of AmericaNot much. All facilities met expectations. All staff was polite and very receptive to any need. No problems experienced at all.
Room was clean and there were no problems with any of the hotel facilities. Parking and valet were good. Valets were very polite and efficient.
Stayed in June 2022
Reviewed: May 30, 2022
John
United States of AmericaNo airport shuttle
reception at ther intake desk was warm and frindly. All the staff were very helpfull Dinner and the waiter who seved it were excellent
Stayed in May 2022
Reviewed: May 23, 2022
John
United States of Americayou never booked the hotel for us!!!!!!!!!!!! we arrived exhausted after an 18 hour fight only to find they had no idea who we were. showed them the confirmation number and they could never find it in their system. shame on you!
location
Stayed in May 2022
Reviewed: April 11, 2022
Hill
United States of AmericaThe bed was not comfortable to me. But that might have been a ME problem. The room was spacious, clean, and the television on the wall was HUGE.
We stayed on the 8th floor. The room was spacious. The view was not important because it's really no view to look at. I really enjoyed the hotel restaurant and bar. The food and drinks were great! Also, very conveniently connected to the mall Pentagon City, easy access to the metro, and plenty of surrounding restaurants.
Stayed in April 2022
Reviewed: March 31, 2022
Rodolfo
ColombiaSante is excelente
Stayed in March 2022
Reviewed: March 29, 2022
Angela
United States of Americalocation, staff, v comfortable
Stayed in March 2022
Reviewed: February 21, 2022
Wendell
United States of AmericaSimply comfortable and clean... The large television on the wall made it seem a lot like home . The location was excellent. The location opened up a variety of options for all to have fun!!!
Stayed in February 2022
Reviewed: February 8, 2022
Edwina
United States of AmericaWe had difficulty finding the entrance to the hotel. With the exception of 1 person (after 2 others) we would still be circling the block
Staff was extremely kind and welcoming.
Stayed in February 2022
Reviewed: January 31, 2022
Gerald
United States of AmericaN/A
very clean!
Stayed in January 2022
Reviewed: January 16, 2022
Carmen
United States of Americano one greeted us; very mechanical interactions with the front desk - I could have been at a Motel 6 and received the same
location was convenient restaurant was tasty and wonderful service
Stayed in December 2021
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