3101 Collins Avenue, Miami Beach, FL 33140, United States of America
#108 of 202 hotels in Miami Beach
Guests' ChoiceBased on 2193 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
7.8
Staff
8.1
Value for money
7.2
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Iva
United States of Americavariety of foods at breakfast, everyday seemed like the same menu
Breakfast included with stay, pool and towels and seating access at the beach
Stayed in May 2024
Reviewed: May 20, 2024
Elizabeth
United States of AmericaThe staff are unapproachable or very stuck up. Be ware they are not welcomeing and when I went up to the desk to check in I was greated with I need your ID. No, "hello, how can I help you" Sebastian was who checked me in. They also speak to each other in Spanish about the customers very unprofessional.For what this hotel put them self at, customer service should exceptional and it's not.
The access to the beach is amazing !
Stayed in May 2024
Reviewed: May 20, 2024
Philip
United KingdomNot enough restraunts nearby
Breakfast, cleanliness
Stayed in May 2024
Reviewed: May 19, 2024
Lisa
United States of AmericaWaiting for elevator
Great buffet breakfast
Stayed in May 2024
Reviewed: May 11, 2024
Bailor
United States of AmericaThe cleanliness could still be better. It was our honeymoon. We loved our stay, though it would have been nice if they had something as a small token of appreciation - even something small like a chocolate on the pillows or a nice card in our room, etc.
It was like the 5th time we stayed here. We loved the breakfast. The hotel is of better quality than last times. Staff were nice and the beach is right there
Stayed in May 2024
Reviewed: May 9, 2024
John
United States of AmericaBreakfast was delicious. Service was excellent. Staff friendly
Stayed in May 2024
Reviewed: May 6, 2024
Mary
United States of AmericaNO SHUTTLE TO OR FROM AIRPORT UNLESS YOU BOOK FROM HOTEL PAGE. THE FOOD BUFFET PRICE KIND OF HIGH FOR THREE PEOPLE IT WAS $145.00 THE FAN IN ROOM DID NOT WORK WELL
THE ROOM WAS GOOD THE ROOM HAD A FAN . THE POOL WAS NICE. THE LOCATONS GOOD .. THE FOOD WAS GOOD . CLOSE TO THE BEACH WAS NICE. THE BAR WAS NICE LOTS OF CHAIRS TO LAY ON
Stayed in May 2024
Reviewed: April 24, 2024
Phyllis
United States of AmericaThe property was wonderful. However, not a lot of reasonably priced dining options in the area.
Directly on the beach, and walkable, but not too close, to the crowds at South Beach.
Stayed in April 2024
Reviewed: April 21, 2024
Galyna
SwedenBig issue with beach beds - not enough beds for guests and half of them are very old, strange that there are more umbrellas than beds. Many rooms have double beds which are not queen size - not comfortable to sleep for couples.
Nice and relaxing hotel with pool, direct access to the beach, clean rooms, great breakfast and dinner (buffet), beautiful lobby.
Stayed in April 2024
Reviewed: April 21, 2024
Nicholas
GibraltarThe breakfast was excellent loads of choice and I especially liked the omelette station
Stayed in March 2024
Reviewed: April 20, 2024
Shannon
United States of AmericaRoom smelled musty.
Beautiful hotel and pool.
Stayed in April 2024
Reviewed: April 19, 2024
Bukola
NigeriaBusy
Location
Stayed in April 2024
Reviewed: April 19, 2024
Megan
United States of AmericaBeds should be queen size
Staff was incredible They make the property
Stayed in April 2024
Reviewed: April 18, 2024
Deborah
United KingdomN/A
Beautiful lobby and a very good breakfast.
Stayed in March 2024
Reviewed: April 18, 2024
Rajvinder
United States of AmericaBathroom could be better
Excellent, plenty choices in breakfast
Stayed in March 2024
Reviewed: April 17, 2024
Cecilia
United States of AmericaThe breakfast was too busy. And also I would add some gluten-free products
The room, pool, and location were excellent based on the price.
Stayed in March 2024
Reviewed: April 17, 2024
Irma
United States of AmericaThe water system could have been better, we couldn’t get one hot shower during our 5 day stay. The water was always cold.
The hotel was very nice and the complimentary breakfast is one of thee best I have ever had. The rooms are clean and staff was very helpful and friendly.
Stayed in April 2024
Reviewed: April 16, 2024
Mel
United KingdomNo negatives
Nice hotel, located on the beach and about 1 mile north of the Art Deco Ocean Drive. Nice pool and facilties.
Stayed in April 2024
Reviewed: April 16, 2024
Debbi
United States of AmericaThe bathroom door didn't close and was not designed well. There wasn't privacy when using the toilet or shower.
I loved the location, right on the beach and not far from South Beach. The pool setting was nice as well. The breakfast was excellent. I also liked the mid-century modern decor.
Stayed in April 2024
Reviewed: April 15, 2024
Stephen
United KingdomWe only ventured out once and didn’t get too far. We did not find many activities near the hotel, but we didn’t look too hard either.
We spent our time in the pool, at the beach, eating and in the room, adjusting to time differences. We loved the pool and the ability to go across to the beach too. The food was ideal for what we were wanting too
Stayed in April 2024
Reviewed: April 10, 2024
Loreley
ArgentinaI would extend half an hour the breakfast time (up to 10.30am). I would put a net in the balcony of the Florida restaurant to avoid pigeons and birds flying all around chasing for food (it’s very annoying and disgusting). I would add a place to stay working near the pool without having to consume something. Maybe the balcony from Florida restaurant.
The staff! They were all very helpful and nice. Specially Santiago, who helped me with my bags. The hotel in general, I like it a lot and the breakfast, very complete.
Stayed in April 2024
Reviewed: April 9, 2024
Cheryl
CanadaThe beach chairs on the beach were far too few for the numbers at the resort! There were maybe 80? The resorts on each side had 300 hundred or so. And what they did have was in marginal shape - some broken and kinda gross. Parking was supposed to be available for 50$ a night no reservations needed - well when we arrived- the parking was full! I asked at the front desk and the lady pointed - 3 blocks north - like okay… no actual direction - fortunately the valet gave us the address of the AC hotel which was two blocks south and frankly cost us 35 for the first 3 nights then 30 for the last - with in out privileges. The hotel was nice but not the same as many of the rius we’ve visited in the past. It was okay but for the price, not super amazing.
The location was good. The beach was lovely - so was the pool. Breakfast was decent. The room was clean and beds comfortable. Staff was friendly enough.
Stayed in April 2024
Reviewed: April 6, 2024
Goldie
United States of AmericaWhen we initially checked in to the hotel it took a very long time to check in because the guy was the trainee. Honestly there was no one else available to help him. Also he gave us the wrong wifi password. But we were very patient with him. I asked the staff for a brunch recommendation, since it was pass the 1030 am cut off time for breakfast . The front desk guy looked at me and recommended the starbucks nearby. I did not come all this way to Miami for starbucks. We ended up googling a great place walking distance. The breakfast buffet was not the best. I have had better breakfast at other places. I only recommend the breakfast if you are traveling with young kids and you dont need to go find food in the morning. Also if you want to go to Brickell, or Bayside marlet place its about 30 min away from the hotel.
The hotel was in a great location close to a lot of restaurants. We loved going to the pool and then to the beach .
Stayed in April 2024
Reviewed: April 1, 2024
David
United KingdomNothing really.
It was clean, convenient and ideal for the 2 day layover we had before catching our cruise
Stayed in March 2024
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