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  5. Reviews of Riu Plaza Miami Beach

Reviews of Riu Plaza Miami Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3101 Collins Avenue, Miami Beach, FL 33140, United States of America

#108 of 202 hotels in Miami Beach

Guests' Choice

Review Score

Based on 2193 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    7.2

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    8.0
    Access to the beach was a plus,
    • Leisure trip
    • Group
    • Deluxe City View Double Beds
    • Stayed 2 nights

    variety of foods at breakfast, everyday seemed like the same menu

    Breakfast included with stay, pool and towels and seating access at the beach

    Stayed in May 2024

  • Reviewed: May 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff are unapproachable or very stuck up. Be ware they are not welcomeing and when I went up to the desk to check in I was greated with I need your ID. No, "hello, how can I help you" Sebastian was who checked me in. They also speak to each other in Spanish about the customers very unprofessional.For what this hotel put them self at, customer service should exceptional and it's not.

    The access to the beach is amazing !

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Ocean View King Bed
    • Stayed 12 nights
    • Submitted from a mobile device

    Not enough restraunts nearby

    Breakfast, cleanliness

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe City View King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Waiting for elevator

    Great buffet breakfast

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Still a wonderful stay
    • Leisure trip
    • Family with young children
    • Deluxe City View King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleanliness could still be better. It was our honeymoon. We loved our stay, though it would have been nice if they had something as a small token of appreciation - even something small like a chocolate on the pillows or a nice card in our room, etc.

    It was like the 5th time we stayed here. We loved the breakfast. The hotel is of better quality than last times. Staff were nice and the beach is right there

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Ocean View King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was delicious. Service was excellent. Staff friendly

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    THE PALCE WAS CLEAN AND RIGHT BY THE BEACH
    • Leisure trip
    • Family with young children
    • Deluxe City View Double Beds
    • Stayed 8 nights

    NO SHUTTLE TO OR FROM AIRPORT UNLESS YOU BOOK FROM HOTEL PAGE. THE FOOD BUFFET PRICE KIND OF HIGH FOR THREE PEOPLE IT WAS $145.00 THE FAN IN ROOM DID NOT WORK WELL

    THE ROOM WAS GOOD THE ROOM HAD A FAN . THE POOL WAS NICE. THE LOCATONS GOOD .. THE FOOD WAS GOOD . CLOSE TO THE BEACH WAS NICE. THE BAR WAS NICE LOTS OF CHAIRS TO LAY ON

    Stayed in May 2024

  • Reviewed: April 24, 2024

    9.0
    Beautiful hotel with gracious and accommodating staff.
    • Leisure trip
    • Couple
    • Deluxe Ocean View King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was wonderful. However, not a lot of reasonably priced dining options in the area.

    Directly on the beach, and walkable, but not too close, to the crowds at South Beach.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Great place for vacation
    • Leisure trip
    • Couple
    • Deluxe City View Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Big issue with beach beds - not enough beds for guests and half of them are very old, strange that there are more umbrellas than beds. Many rooms have double beds which are not queen size - not comfortable to sleep for couples.

    Nice and relaxing hotel with pool, direct access to the beach, clean rooms, great breakfast and dinner (buffet), beautiful lobby.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe City View Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was excellent loads of choice and I especially liked the omelette station

    Stayed in March 2024

  • Reviewed: April 20, 2024

    7.0
    Nice hotel amenities , room smelled musty.
    • Leisure trip
    • Couple
    • Deluxe Ocean Front King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled musty.

    Beautiful hotel and pool.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Good enough
    • Leisure trip
    • Travelers with friends
    • Deluxe City View Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Busy

    Location

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Excellent value, amazing staff, well cared for property, room need a little upgrade
    • Leisure trip
    • Family with young children
    • Deluxe City View Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds should be queen size

    Staff was incredible They make the property

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Beautiful hotel great breakfast
    • Leisure trip
    • Couple
    • Deluxe City View King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Beautiful lobby and a very good breakfast.

    Stayed in March 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe City View Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom could be better

    Excellent, plenty choices in breakfast

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Excellent property based on location and amenities
    • Leisure trip
    • Family with young children
    • Deluxe City View King Bed
    • Stayed 3 nights

    The breakfast was too busy. And also I would add some gluten-free products

    The room, pool, and location were excellent based on the price.

    Stayed in March 2024

  • Reviewed: April 17, 2024

    8.0
    Beautiful hotel and resort and would recommend the Riu Hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The water system could have been better, we couldn’t get one hot shower during our 5 day stay. The water was always cold.

    The hotel was very nice and the complimentary breakfast is one of thee best I have ever had. The rooms are clean and staff was very helpful and friendly.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe City View Double Beds
    • Stayed 2 nights

    No negatives

    Nice hotel, located on the beach and about 1 mile north of the Art Deco Ocean Drive. Nice pool and facilties.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe City View Double Beds
    • Stayed 3 nights

    The bathroom door didn't close and was not designed well. There wasn't privacy when using the toilet or shower.

    I loved the location, right on the beach and not far from South Beach. The pool setting was nice as well. The breakfast was excellent. I also liked the mid-century modern decor.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Perfect pre-cruise stay - able to relax and adjust timezone!
    • Leisure trip
    • Family with young children
    • Deluxe Ocean View Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We only ventured out once and didn’t get too far. We did not find many activities near the hotel, but we didn’t look too hard either.

    We spent our time in the pool, at the beach, eating and in the room, adjusting to time differences. We loved the pool and the ability to go across to the beach too. The food was ideal for what we were wanting too

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe City View King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I would extend half an hour the breakfast time (up to 10.30am). I would put a net in the balcony of the Florida restaurant to avoid pigeons and birds flying all around chasing for food (it’s very annoying and disgusting). I would add a place to stay working near the pool without having to consume something. Maybe the balcony from Florida restaurant.

    The staff! They were all very helpful and nice. Specially Santiago, who helped me with my bags. The hotel in general, I like it a lot and the breakfast, very complete.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Fun stay decent hotel
    • Leisure trip
    • Couple
    • Deluxe City View Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The beach chairs on the beach were far too few for the numbers at the resort! There were maybe 80? The resorts on each side had 300 hundred or so. And what they did have was in marginal shape - some broken and kinda gross. Parking was supposed to be available for 50$ a night no reservations needed - well when we arrived- the parking was full! I asked at the front desk and the lady pointed - 3 blocks north - like okay… no actual direction - fortunately the valet gave us the address of the AC hotel which was two blocks south and frankly cost us 35 for the first 3 nights then 30 for the last - with in out privileges. The hotel was nice but not the same as many of the rius we’ve visited in the past. It was okay but for the price, not super amazing.

    The location was good. The beach was lovely - so was the pool. Breakfast was decent. The room was clean and beds comfortable. Staff was friendly enough.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Overall we had a good and fun family vacation. The location of the hotel is great.
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Front Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    When we initially checked in to the hotel it took a very long time to check in because the guy was the trainee. Honestly there was no one else available to help him. Also he gave us the wrong wifi password. But we were very patient with him. I asked the staff for a brunch recommendation, since it was pass the 1030 am cut off time for breakfast . The front desk guy looked at me and recommended the starbucks nearby. I did not come all this way to Miami for starbucks. We ended up googling a great place walking distance. The breakfast buffet was not the best. I have had better breakfast at other places. I only recommend the breakfast if you are traveling with young kids and you dont need to go find food in the morning. Also if you want to go to Brickell, or Bayside marlet place its about 30 min away from the hotel.

    The hotel was in a great location close to a lot of restaurants. We loved going to the pool and then to the beach .

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Ideal for a short stay or layover before catching a cruise or a flight home.
    • Leisure trip
    • Couple
    • Deluxe Ocean View Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really.

    It was clean, convenient and ideal for the 2 day layover we had before catching our cruise

    Stayed in March 2024

Showing 1 - 25

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