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  5. Reviews of River Palm Hotel

Reviews of River Palm Hotel

420 S Harbor City Blvd, Melbourne, FL 32901, United States of America

#52 of 52 hotels in Melbourne

Guests' Choice

Review Score

Based on 56 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.0

  • Location

    7.5

  • Facilities

    6.1

  • Staff

    6.9

  • Value for money

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    5.0
    It was okay overall. Not a bad place to stay overnight or in a pinch.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Holding charge took to long to come off my credit card.

    There was no breakfast. Location was good for my needs.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    6.0
    Cheap mote in melbourne for solo travelers
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dark, not enough light in the room. Room looks very old and ugly, Smell bad. Checkin and out is slow and annoying.

    Location

    Stayed in April 2024

  • Reviewed: March 17, 2024

    6.0
    Nice local.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No breakfast. No ice machine.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast. No ice. No water glasses. No Kleenex. Holes in sheets. AC smelled moldy.

    Updated more than expected.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    Good
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Decor was dated and the room was not overly clean.

    Great price compared to surrounding hotels.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    4.0
    Budget hotel with high price
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dated, smelly, given a room all the way in the back even though I asked to be closer to the front.

    Convenient

    Stayed in January 2024

  • Reviewed: February 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was dirty from last people

    I loved the staff

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in February 2024

  • Reviewed: November 13, 2023

    7.0
    Location: good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    $60 deposit, cash preferred. I used a credit card. When I wanted a receipt for the refund, I got a runaround: the internet was down. I also got a call telling me they did the refund, but it would be 5 days until it posted to my card account. They did call to say a paper receipt was available. I was already out of town. I wonder if a cash deposit would get the same runaround.

    The room had two full beds. The bed I used was a little creaky, noise-wise, but comfortable. The water was hot and the toilet flushed. The door lock did not seem to fully engage. It is in a great location. However, if you plan to have breakfast, it’s a mile-plus north for good coffee. A restaurant is right next door. It is an older-style build, but they offered vending and ice in the lobby. They have to adapt. I get that.

    Stayed in November 2023

  • Reviewed: August 14, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Beds were actual doubles... not queen-size... I haven't actually seen a double bed in twenty years.

    Facilities are tired... Front desk staff was friendly and helpful... They favorably resolved a problem with booking.com

    Stayed in August 2023

  • Reviewed: July 25, 2023

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed there for three days and no one ever came to clean the room.

    Close to everything including the beach

    Stayed in July 2023

  • Reviewed: June 9, 2023

    4.0
    Smoking stench on a NON SMOKING ROOM
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a no smoking room but it was toxic smell of cigarettes and even had a cigarette burn on the sheet. I have allergies and when I checked in the receptionist said that was a wait of 30 min for another room. Cause I didn't want a room in the 2nd floor. So cause I had plans I just settled for a room so toxic and I even had to spray alcohol on the air conditioner.

    Location, bed and bathroom

    Stayed in June 2023

  • Reviewed: June 6, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi sucks! Left my key in the room and charged me.

    Stayed in June 2023

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are hard

    The room was perfect

    Stayed in April 2024

  • Reviewed: April 8, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overpriced for the poor quality

    Stayed in February 2024

  • Reviewed: March 20, 2024

    8.0
    Excellent location and definitely met our expectations for budget motel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The office had no loaner blow dryer for us, took ID from both guests why? We are seniors with some mobility issues, we're nold nothing available on first floor. This hotel was NOT full up.

    No breakfast, no blow dryer, iron and conditioner but there's a vending machine and ice machine in the lobby. We saw a space launch from the sidewalk and that's well worth it!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    1.0
    Nickle and dime scammers with the poorest of customer service.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our TV in the room was broken. When I realized it, I called to let the front desk know. I was told there was nothing they could do about it. Then they said they would send maintenance up. When maintenance came up, he said he couldn't fix it, nor could he get us another one because the hotel was sold out. The next morning, I checked out 30 minutes late at 11:30a.m. The worker at the front desk threatened to charge me for late checkout. Then she demanded that I stand there until the room got inspected before I could leave. I asked her why that was necessary? She said that if there were any damages, she would have to charge me. I replied, "You have my card on file. Why do I need to stand here?" She responded, "Do you want your deposit back or not?" By the time this portion of the exchange was over, the worker that went to inspect the room called down to the front desk to inform them that the TV was broken, and they accused me of breaking it. I reminded them that I had called about it and tried to get a new TV, and no one was able to help me. I was clearly irritated, but I never got loud or aggressive, but I did make my grievances known. The worker at the front desk that I was having this exchange with threatened not to give me my deposit back several times and threatened to call the police on me several times. Which she ended up doing and then canceling the call. She only canceled the call because my guest took over the conversation at this point. We both told her you can not waste police resources because you don't like what an unsatisfied customer has to say about their experience. She also accused me of trying to get something for free because I was trying to leave before they inspected the room. I walked to the car and allowed the guest I was with to handle the situation from there. I have stayed in plenty of hotels from cheap to expensive, never have I been asked to stay until the room has been inspected.

    The only thing that I liked was that it was five minutes away from the event I was attending.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    1.0
    Very Poor
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Nothing

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    My stay by the river.
    • Business trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No dislike.

    I was there for work, so the price was great for the working man, but also very clean and quiet. The staff was polite and happy to help with anything, you couldnt beat the view in the morning going to work of the sun just peeking over the river across the street.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    1.0
    Will not be back
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Dirty dirty horrible

    Stayed in January 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The towel are too small

    Everything

    Stayed in February 2024

  • Reviewed: January 25, 2024

    1.0
    Still haven’t got back my deposit yet waiting for my 60$ to be credit back to my card
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty in the rooms horrible

    The motel was run down and dirty Gave us the first room to stay in and it was not clean sheets was messed up like someone slept in the bed The place was just trashy horrible

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Pretty nice for the price
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lot of dented older cars .I was driving restored 70 gto

    Was not fancy but clean and quiet had a lot of workers staying i believe.price was good 64$ night single non smoking.

    Stayed in January 2024

  • Reviewed: December 3, 2023

    3.0
    I needed sleep desperately, but I won’t be staying again.
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The smell of mold and mildew that stuck to my clothes for an eternity

    Location

    Stayed in November 2023

Showing 1 - 25

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