The building is old and not well maintained. I got a splinter in my foot from the wooden floor. Cupboards are broken

An old beautiful building with hot baths

Stayed in May 2024

Super friendly staff, awesome hot springs soak rooms, delicious breakfast included.

Stayed in April 2024

Overall, we had a good stay here but we had expected more from the ratings and reviews. It felt like facility usage was carefully tracked or restricted which was uncomfortable. Given our experience and the price point for the hotel, we unfortunately won't be coming back esp. if we have any need to use laptops/WiFi outside of the strict check-in and check-out hours. Facilities usage: We work remotely and we specifically chose this hotel because they had a "library" area where we'd be able to use our laptops for a short period before heading to the next town over. I'd messaged prior about our situation and they mentioned this area could be used. We never saw others in the library during our stay, and when we checked out of our room on time, I asked if it was okay for us to stay upstairs for awhile longer (1-2 hours). The front desk staff seemed taken aback by this & eventually said we can stay for 30min max. Being more flexible with staying in the hotel property before/after checking in or out would have made us feel more welcome here. It felt like they assumed we were trying to take advantage of the facilities.. in contrast, no other hotel on our trip has even batted an eye 😂 Private tub scheduling: There are three sizes of private tubs: 1p, 2p, 6p. You are offered four "30-minute sessions" per day per hotel room - 2 before 4pm, 2 after 4pm. These are just for one private tub room, not all three. You must 'book' by signing up on a schedule and you cannot book back to back slots even in different tubs.

The location is walking distance from the hot springs (~3 minutes or so) which was a pleasant surprise. Check-in was simple and the person at the front desk at the time was very friendly. PSA - bring your own first aid kit. My partner started having a bad headache late at night and we went to the front desk to see if they had any OTC pain medication like ibuprofen. Unfortunately they didn't and the closest open gas station was a 10 mile drive away, which wasn't too ideal. So.. again, bring your own first aid kit! We usually do but it slipped our mind and boy did we regret it 😂

Stayed in March 2024

It was a little tiny bit unkempt

The vibes and the bed was amazing

Stayed in April 2024

It seems they are always out of one of the breakfast options, pig in a puff.

The private hot tub/ mineral baths are awesome. The staff is very friendly.

Stayed in March 2024

Bed was pretty uncomfortable.

Private mineral soaks. Adults only. Bathroom in the room was great.

Stayed in January 2024

The room we stayed in was adequately clean. However the common areas were very dirty.

The old building, quaint style! The hot pools in the basement.

Stayed in December 2023

The actual metal key to lock/unlock the room was a bit janky.

An historic place in a beautiful location. The staff was attentive and polite. Finally a place that remembers that the guest is the most important.

Stayed in December 2023

Very noisy early morning, heater was so noisy we had to turn it off

Great location, clean room

Stayed in November 2023

Nothing

Beautiful view fresh air very relaxing

Stayed in November 2023

We had difficulty, in fact, failed to get the TV working so we could consume content. The next morning, staff said we should have requested help. We were just too lazy to get covered back up and seek out the local IT admin to solve the problem.

Breakfast and dinners were great. This historic property has been well restored and updated. There are usual challenges with legacy construction details. The building dates from 1914. But, the charm and accommodations by the staff and of the property itself well make up for them.

Stayed in September 2023

the inconvenience with charming hotels is they are old and you can easily hear your neighbours

very nice breakfast and for the US good coffee. Just could have been a bit more very nice staff great are the bathtubes in the basement with hot spring water as the use of the bathtubes was included in the price, it was ok. without it would be to expensive

Stayed in August 2023

Safety light right outside window. Bad a little soft. Pillows too.

Nice old historical building

Stayed in August 2023

The mineral baths were out of commission, due to pump issues, bummer because that is why we booked the place, didn’t like breakfast or dining options, the room we had had big light, from outside shining on our window all night, difficult to sleep.

Stayed in August 2023

The pictures on Booking.com shows some outdoor pools with hotspringwater. But the hotel had only very small, indoor, private pools in the basement - the pictures was from the public hotspring-pools nearby, which you have to pay for the entry.

Old fashion hotel with charm. Big room with very soft beds (old ones).

Stayed in July 2023

not much off street parking available and a very old building but it had charm

the tubs are varied temps

Stayed in August 2023

My only gripe out the hotel was at exactly two AM the fire alarms went off. By the time I got out of bed and to the door to see if there was any danger, they stopped. Other than that, its a great place.

Check in was super easy. If you book here you get two thirty minute soaks in a private geothermal hot pool for each night. Didn't know that and was very happily surprised to find that out. The staff was excellent and very helpful. I went in the summer and the rooms were nice and cool. Wifi was great and not spotty. I would recommend if you are staying in the area to not waste your time at any other hotel but here.

Stayed in June 2023

Disappointed in breakfast quality. Harried wait staff in restaurant and cafe.

enjoyed dinner good price point and quality food.

Stayed in July 2023

The cleanliness could have been just a little better. The baseboards and doors are very dusty.And the stairs needed vacuumed. The restaurant looked nice but everything was to expensive. Could have some choices that were a little better priced. We had to eat elsewhere.

Loved the Hot Springs. Breakfast was great. Bed was comfortable. Staff was nice and helpful.

Stayed in July 2023

Great old place, from what I understood the oldest hotel in the Lava centre, in a great location. Good beds, nice staff and the private hot spring baths were a nice feature. Will stay again when in the area!

Stayed in June 2023

The robes organized by size would have been helpful. White ones would look more professional.

The historical values & that the mineral water spas were so convenient on location. Free parking was appreciated as well. The breakfast quiche was delicious! Our king room had a great view of the river!

Stayed in July 2023

I don’t like the chlorine that was added to the soaking pools. There must be a better way ???

I loved how clean and pretty the bathroom was, the mattress I slept on was heavenly, nice to include breakfast and also I love the big comfortable balconies and seating overlooking the river. It is a great place and very comfortable!!! Thank you!!!

Stayed in July 2023

Breakfast options are limited

Location, river view was great, nice comfortable bed, nice shower .

Stayed in July 2023

Hot baths. Comfortable bed.

Stayed in June 2023