1832 North I 35 East Carrollton, Carrollton, TX 75006, United States of America
#4 of 6 hotels in Carrollton
Guests' ChoiceBased on 126 hotel reviews
6.3Cleanliness
6.9
Comfort
7.2
Location
7.2
Facilities
6.8
Staff
7.9
Value for money
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 28, 2024
Thomas
United States of AmericaExtremely hard to get to. Entrance is just beyond a bridge on the I-35 access road. TV very hard to figure out. Finally found the stations I was looking for on the second night. Only coffee for one cup. Had to get more for the second night as the room wasn't touched by maid service.
Close to my office. Parking near entrance. Instant hour water. Clean. Lay at the front desk was very helpful and friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Cathy
United States of AmericaThe entrance. Horrible with the construction. We missed it and had to go all around and the cars are going to fast down the frontage road that when you slow down to turn even with signal they get right up on you. I think it’s because it doesn’t look like an entrance.
It was small so wherever you parked you were close to entrance of hotel.
Stayed in April 2024
Reviewed: May 2, 2023
Millender
United States of AmericaHad a waterfall coming out of the light fixture in the bathroom. They lock the doors at 8:00 p.m., so you have to use a side door with no lighting. They aren't very friendly or professional. Small uncomfortable pillows (only 3), dirt and dust bunnies floating down the halls, parking is for compact cars. No continental breakfast, nothing is convenient for dinning/breakfast. A lot of construction covers the entrance. Poor signs. Television had no remote, and the staff neglected to give the password or instructions on how to use the television.
For the price, it was okay.
Stayed in April 2023
Reviewed: February 18, 2023
Robert
United States of AmericaThe website said they offer continental breakfast and once I arrived I was informed they didn’t offer any breakfast. I asked several times to have my room cleaned in my 11 day stay they never showed up to clean. Then I was told I had to take out my own trash. I had to go buy my own toilet paper. Would not recommend this hotel.
Stayed in February 2023
Reviewed: January 9, 2023
Kristel
United States of Americai did not like that fact that the A/C unit in our room didn’t get cold, the shower faucet didn’t have good water pressure and there wasn’t breakfast in the morning.
I liked how clean they kept the whole property and rooms. the staff was friendly and accommodated to my special needs.
Stayed in January 2023
Reviewed: January 6, 2023
Beng
SingaporeThe ac did not work well, too noisy. The room color/decor is haphazard.
The shower had good water pressure.
Stayed in January 2023
Reviewed: July 16, 2022
Lee
United States of Americathe first floor hallway smells like weed and the room wasn’t cleaned thoroughly. We found hairs on the floor and pillow.
the property is located at a location that is easy to access and get around.
Stayed in July 2022
Reviewed: April 25, 2022
William
FranceThe outlet at the dressing area was broken. Using the coffee maker and (our) hair dryer was difficult. Noise was an issue with severe coughing and a loud tv next door. We chose to use ear plugs to deal with this issue. The shower head looked as if it needed to be replaced.
The staff was excellent (especially helpful getting the tv to work). The bed was comfortable. The location was convenient.
Stayed in April 2022
Reviewed: March 6, 2022
Billard
United States of AmericaBreakfast could be a little better. Also our door never locked on its own we had ppl walk in on us while we were in the room.
All was good
Stayed in February 2022
Reviewed: February 10, 2022
Roger
United States of AmericaMy room was on bottom floor in the lobby and it was simply too loud. Everytime someone bought food from vending machine or checked in it woke me up. Mattress was pretty hard too. Even my teenager agreed.
Stayed in February 2022
Reviewed: November 1, 2021
Kimberly
United States of AmericaBedspread was dirty, it had human and dog hair on it and it looked like dried food on it. It made me wonder if the sheets had been laundered. I went and bought my own as I could not cancel my room at the time.
Staff was friendly, location was good, grounds were nice
Stayed in October 2021
Reviewed: July 31, 2021
Dallas
United States of AmericaSmoke detector covered in plastic. Sheets none too clean food particles stuck to several flat surfaces. If you replace carpet with hard flooring you have to clean every inch every time or you see trails. Overall it appears no one cares enough to actually look at the work being done
Room was huge with the best chair I have ever had on the road
Stayed in July 2021
Reviewed: May 20, 2024
Sudheer
United States of AmericaRoom is going bad smell, ac was off by the time we occupied. Ac make too much noice not able to get adjusted with that environment. So in a new place like this we can’t sleep
Location is good
Stayed in May 2024
Reviewed: April 12, 2024
Rebecca
United States of AmericaNoisy, couldn’t get the TV to work, and it was very difficult to get into the property because of construction.
The staff was good.
Stayed in April 2024
Reviewed: April 10, 2024
Rebecca
United States of AmericaI was there to be with my family - no real complaints They knew I was there for a week, but I had to stop and ask for coffee every day. They only give you one day supply
There was no breakfast, although sign on building is advertising one Bathrooms equipped for handicap - very good Building, rooms, walls showing their age
Stayed in April 2024
Reviewed: February 4, 2024
Jose
United States of AmericaThe toilet didn't flush and the AC didn't work. Terrible experience
Stayed in February 2024
Reviewed: November 13, 2023
Roy
United States of AmericaThe strong lysol, pine-sol smell. The stench of marijuana when going to the ice machine. The clogged toilet. The mediocre air conditioning unit. The refrigerator not working well. Driving through potholes at the entrance. Inadequate parking. Having to use a side door at night. To access the hotel. Not a recommended hotel.
The roof didn't leak. The doors locked. The lights and TV worked. The bed was comfortable.
Stayed in November 2023
Reviewed: September 28, 2023
Stacy
United States of AmericaClean rooms and friendly accommodation
Stayed in September 2023
Reviewed: August 14, 2023
Faisal
United Arab EmiratesFirst, there was a very bad smell, not in the room but everywhere. It is mentioned that they have a fitness center, but there was not. Wasting money to stay in that hotel. It's better to spend some more money and stay in better hotel.
Nothing at all.
Stayed in August 2023
Reviewed: June 9, 2023
Colton
United States of AmericaLocation, parking. The clerk being behind glass should have been and indication. The smell of stail smoke walking down the hall, and in the room there was some kind of air freshener trying to mask the smell. My wife pulled back the sheets on one bed and the sheets were dirty and had some kind of debree on the them. We did not stay.
Nothing but leaving.
Stayed in June 2023
Reviewed: May 30, 2023
Carroll
United States of Americapolice was at property looking for someone in middle of night on the same floor
property had no breakfast like it said. bad paint job. refridge had rust on it. no handle for microwave
Stayed in May 2023
Reviewed: May 22, 2023
Tommy
United States of AmericaI was a little early and the young clerk nailed me for ten dollars for him putting two pillow cases on. The shower didn’t work. I had already called and told the manager about my pet, the young clerk acted like I was trying to hide my pet. I didn’t appreciate his attitude, I didn’t think he should have charged me extra for a few minutes early checkin, particularly since the shower didn’t work.
Rodeway inn didn’t serve breakfast. We ate at IHOP and it was good. Room was comfortable enough, clean enough.
Stayed in May 2023
Reviewed: May 15, 2023
Natalie
United States of AmericaNothing to note so far besides the smell sometimes.
Whenever in the area, will always choose this hotel.
Stayed in March 2023
Reviewed: January 2, 2023
Marilyn
United States of AmericaThere was no breakfast
Stayed in December 2022
Saint Charles, USA
Grand Forks, USA
Almaty, Kazakhstan
Rimini, Italy
Cabourg, France
Bellagio, Italy
Alleppey, India
Tokyo, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content