1911 Cypress Gardens Boulevard, Winter Haven, FL 33884, United States of America
#17 of 20 hotels in Winter Haven
Guests' ChoiceBased on 604 hotel reviews
5.4Cleanliness
6.2
Comfort
6.2
Location
7.2
Facilities
5.8
Staff
6.7
Value for money
6.1
Free WiFi
6.0
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End of dialog contentReviewed: April 29, 2024
Reina0692
United States of AmericaThe floors are so dirty. You guys make decent money on the rooms for them to have dirty floors. Rooms need repainting. Also, the bed frames were sticking out under the mattress. That's pretty dangerous. I'll won't be back here. Even small motels are cleaner then here
The location was great. Close to where I needed to be.
Stayed in April 2024
Reviewed: March 25, 2024
Caitlyn
United States of AmericaRoom was not very clean the floors where very dirty my kids socks turned black walking around in room.
The location was close to where I was going.
Stayed in March 2024
Reviewed: March 4, 2024
Grasso
United States of AmericaRoom wasn’t very clean. Had tile floors that had not been mopped in awhile. Property was being remodeled so there was material everywhere. Pool was green. Parking was very tight. A little more effort could have been put into the room ie paint, cleaning.
The shower had nice pressure and was recently remodeled.
Stayed in March 2024
Reviewed: March 2, 2024
Stephen
United States of AmericaDirty floor
Staff
Stayed in March 2024
Reviewed: March 1, 2024
Raymond
United States of AmericaI had a non-smoking room, but it connected by locked doorway to another room where people DID smoke, so naturally some smoke came under the door. In the dark I could see light under that connecting door, so smoke could come into my room. Just enough to be detectable, but I did not like the odor.
Not expensive, but you get what you pay for. Ovcerall adequate
Stayed in February 2024
Reviewed: March 1, 2024
Gorman
United States of AmericaThe shower head was terrible. The road noise was very bad. Cleanliness was ok. The sheet on the one bed was stained and the floor needed to be mopped.
The size of the room was good.
Stayed in February 2024
Reviewed: December 18, 2023
Joel
United States of AmericaNo hot water. Was there due to coaching showering was important.
Nice and quant. No frills
Stayed in December 2023
Reviewed: December 10, 2023
Tommie
United States of AmericaMy room only had a bed and I had king size room no couch no chair just one bed and enough space to have a party
The staff was very nice
Stayed in December 2023
Reviewed: November 12, 2023
Velvet
United States of AmericaIts definitely NOT a 3-star motel. It was clean and the air was cold. Staff was nice. It's in need of updating. The toilet only filled with water if the sink water was on. And the shower water only trickled out unless the sink water was running. The inside lock on the door did not work. The freezer was dirty, some of the power outlets did not work, the couch was 30 years old, at least. The throw pillow had a curious stain. And I booked a room with a kitchenette in the photos but that did not happen. It was VERY overpriced for what we got. It's a typical roadside motel, but not worth the $150 I paid...by far.
It was clean and the air was cold, once the thermostat got the batteries installed.
Stayed in November 2023
Reviewed: November 4, 2023
Geneva
United States of AmericaPaid a deposit for staying a week then added another week they charged Another deposit…
The area was great but the rooms were totally different from the website.
Stayed in November 2023
Reviewed: September 21, 2023
Bond
United States of AmericaCleanliness
Blankets were stained bathroom had mold in shower
Stayed in September 2023
Reviewed: September 13, 2023
Ariel
United States of AmericaWe could not lock the door by inside. Which it was a little bit scary! They are repairing the motel, which made it looked abandoned !
The bed was fantastic!
Stayed in September 2023
Reviewed: July 27, 2023
Khaila
United States of AmericaThe outside of the bundling and the $150 deposit fee.
The outside is hideous but the inside of the rooms were nice and the bed was extremely comfortable
Stayed in July 2023
Reviewed: June 29, 2023
Stephanie
United States of AmericaAir did not cool entire room. I really wanted to use the pool but it was closed for cleaning a lil disappointed in that but still ok.
Nice size room easy check in
Stayed in June 2023
Reviewed: June 19, 2023
Joseph
United States of AmericaThere was a weird smell, more like cigarette smoke, however we were in the non-smoking area. The place does not look like anything on the pictures. There was a $100 deposit, which was not mentioned at the time of booking. Furthermore, no continental breakfast was provided unlike it states in the ad. Also, the back of the bed has never been wiped down, until I arrived, which I sprayed with Lysol and wiped down with Lysol sheets.
It was spacious, bed was comfortable, it seems towels and bed sheets were clean. Staff member at the front desk very friendly and helpful.
Stayed in June 2023
Reviewed: May 30, 2023
Christopher
United States of AmericaIt Definitely did not look like the photos… That’s for sure… And I will leave it at that. I won’t Badmouth the property, Because that’s bad karma… but they definitely know what needs to be done in that room or I would at least hope so.
It was close to Legoland, which is why we needed a place to stay being from Naples area. The location was definitely good because there is plenty of places around to eat, etc.
Stayed in May 2023
Reviewed: May 5, 2023
Hadden
United States of AmericaThey charged us an early check in fee for checking in an hour and a half early! After driving 13 hours straight! Charged us $75 pet fee which was not listed anywhere on their site that stated PETS WELCOME! Charged us $50 for 2 stained towels that got stained by mopping the dirty floor in the room when we got there. No TV in the bedroom. Floor didn't look like it had been mopped in a month! Very rude staff! Way too expensive and too many extra add on fees for such an old building and bad location! Would not recommend for anyone on a tight budget! $405 turned into almost $600!!!
The suite was big with a stove and full size refrigerator.
Stayed in May 2023
Reviewed: May 3, 2023
Michelle
United States of AmericaSmelled like dogs. And smoke. And Cockroach
Clean
Stayed in April 2023
Reviewed: March 27, 2023
Lisa
United States of AmericaOur bed sheets were dirty. If that was dirty I felt like everything else was dirty so I had to wipe everything down, spray Lysol, and went out to buy our own sheets to sleep on
I liked the price
Stayed in March 2023
Reviewed: March 14, 2023
Eric
United States of Americaphone didn’t work and phone jack at wall was ripped out. Toilet paper holder was very lose and didn’t hold paper. People talking and walking outside of room all night.
it was close to legoland
Stayed in March 2023
Reviewed: March 7, 2023
David
United States of AmericaThere was no breakfast….ice machine didn’t have any ice
Stayed in March 2023
Reviewed: March 3, 2023
Juan
United States of Americathey didn’t clean the bed an I stayed three times in the same rooms, seen the same red fathers every time
n/a
Stayed in January 2023
Reviewed: February 27, 2023
Owens
United States of AmericaBed, pillows, lights didn't work
Big room
Stayed in February 2023
Reviewed: February 20, 2023
Natasha
United States of AmericaThe shower was cold
The bed
Stayed in February 2023
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