105 Prospect Avenue East, Cleveland, OH 44115, United States of America
#2 of 71 hotels in Cleveland
Guests' ChoiceBased on 219 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.5
Facilities
9.6
Staff
9.4
Value for money
9.2
Free Wifi
9.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 22, 2023
John
United States of AmericaNearly every door or elevator requires a key card, and the layout of the hotel can be confusing. Ask an associate to take you to your room and show you the layout.
I could live here. In fact, people do live here. You aren't getting a free breakfast, but everything else is exceptional.
Stayed in March 2023
Reviewed: March 19, 2023
Jennifer
United States of Americanot enough living furniture and what was there was very uncomfortable
great location, very clean, and nice value
Stayed in March 2023
Reviewed: March 18, 2023
Jonny
United Kingdomno windows in the bedrooms
very well furnished and had everything you would need
Stayed in March 2023
Reviewed: March 5, 2023
Jordan
United States of AmericaHaving to walk across the parking lot to get to the other side
Blown away by how much space we had and the location was amazing. Wish we would have stayed on the prospect side instead of the Euclid side though.
Stayed in March 2023
Reviewed: February 27, 2023
Udell
United States of Americathe furnace was so loud it was hard to sleep
super clean and great location
Stayed in February 2023
Reviewed: February 20, 2023
Maria
United States of AmericaLocation, cleanliness and in particular the front desk staff.
Stayed in February 2023
Reviewed: February 15, 2023
Angi
United States of AmericaThe space was beautiful and modern. The view was incredible and close to everywhere you would want to go.
Stayed in February 2023
Reviewed: February 9, 2023
Maikpobi
NigeriaI would have preferred if more toiletries was made available in the bathroom.
Very clean and comfortable apartment. We also got a warm welcome upon arrival. Yaya at the reception was really nice and made us feel comfortable while we waited until check in time. The apartment was not noisy, very peaceful, smelled good and the people we met at the lobby or lift during our stay as part of the residents were polite and friendly. The kitchen has all you'll need to make a decent meal during your stay. The apartment has a washing and drying machine which made laundry easy during our stay. We got what we were promised when we booked the apartment so I'll surely recommend it to anyone.
Stayed in February 2023
Reviewed: February 6, 2023
Michelle
United States of AmericaThe parking fee wasn't clear. We had to double that amount since we had two cars. I would have made different arrangements had I known the parking would be so much. I could have Ubered from home at a cheaper cost. It is really hard to regulate the heat. While the high ceilings and windows look good, they let in alot of cold air. While the furniture is contemporary, it's not very comfortable. I did request an apartment with a chaise couch, but didn't get one.
Chic look. Comfortable bed. Great location. Awesome staff. The kitchen was nicely appointed as well. Everything was immaculate.
Stayed in January 2023
Reviewed: January 30, 2023
Michelle
United States of AmericaThe furniture could be more comfy. It is also a bit difficult to regulate the heat. The parking was way more than I was expecting including the fact that we had to pay double for having two cars.
The apartments are gorgeous and modern. The beds are super comfy. The staff was incredible.
Stayed in January 2023
Reviewed: January 23, 2023
Rachael
United States of AmericaCheck-in and parking were a bit cumbersome. I think we were supposed to get an email with instructions but didn't. That may have helped. It's a little rough at night at PS but this location for walking can't be beat.
We loved this place! Best stay we've had during all of our travels. Room was perfectly appointed. VERY clean. Smelled so good! Staff was wonderful. Super convenient location to walk for dinner, drinks, and entertainment. Great view of Public Square.
Stayed in January 2023
Reviewed: January 5, 2023
Shannon
United States of Americanothing
everything
Stayed in December 2022
Reviewed: December 9, 2022
Jericho
ChinaThe room is very spacious, clean and cozy! It’s definitely worthwhile for a longer stay!
Stayed in December 2022
Reviewed: November 29, 2022
Colleen
CanadaI didn't receive the welcome email so check in and arranging parking pass was difficult. There is no parking lot and you can't access garage until you have purchased pass, so had to park illegally on a very busy Saturday evening and block traffic. There is no sinage at the entrance indicating how to access front desk from the outdoor kiosk screen (you can't enter without a room card and desk has to buzz you in) and as it says "the May" vs roost and only provides contacts it was not immediately obvious. No explanation provided at front desk with regard to accessing hotel specific parking (have to go into private part and swipe pass to open door, proceed to level 4) and difficult to navigate in large vehicle, especially with very impatient people following behind. Once checked in and parked, it was a great stay and I would go again. Just be prepared for check in process in particular if traffic is really busy!
Location, apartment space and layout, very clean, friendly and helpful staff
Stayed in November 2022
Reviewed: November 19, 2022
Sarah
United States of AmericaIt is a little chilly by the windows. the location is idea but I the slightly less comfortable and safe part of town.
beautiful fixtures and fittings- elegant and spacious- great space for a longer stay.
Stayed in November 2022
Reviewed: November 13, 2022
Maurice
Netherlandsabsolutely nothing
Fantastic location. Parking. perfect apartment. quite rooms. all super
Stayed in November 2022
Reviewed: November 10, 2022
Taskin
TurkeyThe shower has a very little pressure and when the heat pump (A/C) kicks in it makes a lot of noise.It is pretty bothersome (I was in room # 355) It has definitely to be fixed.
Pretty much everything
Stayed in November 2022
Reviewed: November 2, 2022
Jeremy
United States of AmericaParking not included with room
Clean and convenient with great, helpful staff
Stayed in November 2022
Reviewed: October 19, 2022
Karen
United States of Americanothing
location and secure building
Stayed in October 2022
Reviewed: September 10, 2022
Varonda
United States of AmericaMy stay wasn’t long enough 😢
Everything exceeded my expectations. The property is gorgeous. Very clean and well maintained.
Stayed in September 2022
Reviewed: September 8, 2022
Eric
United States of AmericaThere wasn't anything to not like with this stay.
I liked the gym, and the location of it in the city as well as the room size.
Stayed in September 2022
Reviewed: September 3, 2022
Richard
United States of AmericaThe layout and views were spectacular. I wouldn't stay anywhere else downtown. Great access to everything you would want to do.
Stayed in July 2022
Reviewed: August 1, 2022
Nicole
United States of AmericaNothing. It was great for us.
Perfect location for our stay for the weekend. Very nice and clean accommodations. Wonderful to have on site parking. Great building security. Great to have a pet friendly place to stay. Our 2 dogs go everywhere with us, and it can be challenging to find a pet friendly place to stay.
Stayed in July 2022
Reviewed: July 31, 2022
Philippe
FranceCould be little noisy at night.
modern design apt, clean and tidy, high safety, excellent beds
Stayed in July 2022
Reviewed: July 16, 2022
Donna
United States of AmericaThe hotel’s two buildings are separated by a parking garage we had to walk through each time we went from the lobby to our room. The concierge walked us through and showed us and explained it well, it was just confusing.
Exceptionally clean room and facilities. Great location. Professional and knowledgeable staff.
Stayed in July 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content