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  5. Reviews of Palazzo Lakeside Hotel

Reviews of Palazzo Lakeside Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4944 W Irlo Bronson Hwy, Kissimmee, 34746, United States of America

#21 of 51 hotels in Kissimmee

Guests' Choice

Review Score

Based on 5164 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 11, 2024

    8.0
    Very cost effective rooms for a trip in the area
    • Leisure trip
    • Solo traveler
    • Superior Double Queen Bed Room HOPQ
    • Stayed 2 nights
    • Submitted from a mobile device

    Need update

    Location, staff

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room HOPQ
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot water wasn't working in shower

    Very clean and comfortable. Love the outdoor setting by the pool.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Overall we had a good stay. The kids enjoyed it and so did we.
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room with Lake View HOPQLV
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t a way to stream shows to the tv so we ended up watching Netflix from my phone. The playground outside was ran down and broken, I didn’t feel comfortable with my kids playing on it as there were two big screws under the airplane that I moved. The bed also felt like it had fiberglass in it. We were constantly being poked by something and when we asked for new sheets, the new sheets had someone else’s hair and dirt on them. It was thick black hair and we have thin blonde hair.

    I enjoyed being on a lake and the breakfast the next morning was amazing. I loved the different choices and variety of food. The hotel was quiet and not chaotic. The additional play room for the kids was a huge plus.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    8.0
    Very Good
    • Family with young children
    • Royal Double Queen Bed Room ROYQ
    • Stayed 4 nights
    • Submitted from a mobile device

    They didn’t let us know about how to contact room service

    Super convenient had a Ross near by and a Burlington

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Great facilities and breakfast. Could use more thorough stocking of basics in bathroom.
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    There was only one washcloth and two towels in the bathroom for the four of us. I asked one of housekeepers for more, so told me she didn’t speak English. I called the front desk to ask for more, but they never came. I ended up having to take some from a passing cart.

    Beautiful updates and great breakfast. Some of the most comfortable beds I’ve slept on in a hotel.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Family with young children
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    good

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Handicap Double Queen Bed Room HHOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    Everything very clean. The employees friendly and excellent breakfast. 😁

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    The location, price and ambient were excellent, lots of restaurants and shopping nearby.
    • Leisure trip
    • Couple
    • Superior Double Queen Bed Room HOPQ
    • Stayed 5 nights

    The bedroom was a little too basic, minimum. We also had some ants problem in our room, coming from the outside. Had to spray insecticide twice.

    Reception and breakfast areas were beautifully decorated.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    I will visit again
    • Leisure trip
    • Travelers with friends
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    No soap in the bathroom

    Comfortable and clean

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior King Room with Sofa Bed FAMK
    • Stayed 2 nights
    • Submitted from a mobile device

    No sound isolation

    Nice property

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like cigarets and could hear the neighbors, no good isolation

    The view on the lake, breakfast, pretty good location, easy to find

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Comfortable and family friendly
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room with Lake View HOPQLV
    • Stayed 2 nights
    • Submitted from a mobile device

    The first night, there was absolutely no hot water. The next day it was excellent. The breakfast was decent, minus the coffee... the coffee was terrible and bitter. You can tell that they also water down the coffee creamer.

    Very nice, family friendly place. Comfortable beds and nice bathrooms.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Nice affordable stay
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room FAMQ
    • Stayed 1 night
    • Submitted from a mobile device

    At breakfast, all glasses and some plates were disposable for single use made of plastic. That is unacceptable today in 2024. And if there are events or days when some single use plates/glasses are used, please offer guests the possibility to sort so it can at least be recycled.

    Nice small playground and a small pool. Beautiful small lake nearby.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good for a night
    • Leisure trip
    • Couple
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t the cleanest, I found hair in the sheets and they only provided one wash cloth knowing that 2 people were staying in the room. We had to improvise and one of us had to use a hand towel to wash .

    Very pretty in the inside, a hidden gem!

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room with Lake View HOPQLV
    • Stayed 2 nights
    • Submitted from a mobile device

    The playground outside was a little bit worn but I think it's from probably having such high traffic through the hotel so many kids are eventually going to break something the breakfast was okay I personally didn't care for it it seemed ..... They have such high traffic that they just try to feed everybody so the quality of the food is less than. I haven't stayed at any other hotels in the area so I don't have much to compare it to but we will probably come back and stay at this hotel in our future travels to the theme parks you couldn't beat the price.

    The rate for the stay was very good. It allowed us to do more activities because we didn't overspend for those room. All the staff was very friendly and welcoming the kids room was great. My husband like that there was Xboxes he could play the pool was well kept the hammocks facing the lake were probably my favorite part they looked brand new we sat out there for hours just swinging and letting the little one run around. At night the gazebo lights up completely it's covered in lights and it's just beautiful outside the lake

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    This is my second time at the property I will return again
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room HOPQ
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant in property bar and Grill

    Clean a breakfast included

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    Bed sheets and towels very old

    Nice people, large room and good price.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Good value motel. Comfortable, clean and good breakfast
    • Leisure trip
    • Couple
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    It was friendly, comfortable and the breakfast was good.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    We were surprised after reading reviews but good value for money
    • Leisure trip
    • Couple
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of key card access to the buildings

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room with Lake View HOPQLV
    • Stayed 2 nights

    Breakfast was a 5 out of 10

    Stayed in March 2024

  • Reviewed: April 11, 2024

    8.0
    Oh well...
    • Business trip
    • Couple
    • Superior King Room with Sofa Bed FAMK
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived for checkin, the woman at the front desk was not very kind and seemed to have an issue with us being at the hotel. The pool was not heated like stated online and the lake was filthy. The bathroom had mold in it and the couch had crumbs and looked like it hadn't been cleaned in months.

    The lobby was absolutely beautiful and breakfast was amazing. They had a whole buffet for free. They also offered room service and the kids game room was equipped with Xboxes. The rooms were extremely spacious and the Tv was very high quality.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    comfy and good for a quick stay.
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room HOPQ
    • Stayed 1 night

    breakfast was not that great, tough with kids. no pancakes, no real orange juice. no towel at the pool, bring own towels, very small.

    Clean room, easy check in, comfy bed

    Stayed in March 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Queen Bed Room with Lake View HOPQLV
    • Stayed 1 night
    • Submitted from a mobile device

    Deposit repayment process is not acceptable and not automatically. I waiting for deposit repayment. (After 7 days my check out)

    Nice staff and hotel.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    It was fine
    • Leisure trip
    • Family with young children
    • Superior King Bed Room with Sofa Bed and Lake View FAMKLV
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't use iti

    I didn't use it

    Stayed in April 2024

Showing 1 - 25

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