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  5. Reviews of Royal Inn Midvale

Reviews of Royal Inn Midvale This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7048 South 900 East, Midvale, UT 84047, United States of America

#13 of 13 hotels in Midvale

Guests' Choice

Review Score

Based on 360 hotel reviews

5.1

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.0

  • Facilities

    5.7

  • Staff

    5.8

  • Value for money

    6.5

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    5.0
    I’m glad we were only there one night.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lock was missing on the door. The towels looked dirty, or stained.

    The location

    Stayed in May 2024

  • Reviewed: April 30, 2024

    5.0
    Decent for a budget
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not much in the room. Barely any channels. And stain on pillow case

    Clean Lobby

    Stayed in April 2024

  • Reviewed: April 11, 2024

    4.0
    Disappointing
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The woman at the front desk, who I c an only assume is the owner/manager was very rude. She snapped at another guest about a phone call. Told my mother who was my ride to “stay in her lane” when she was waiting with us to check out. Very poor attitude for someone who runs a motel.

    Good location. Lots of options of restaurants within walking distance. Decently priced.

    Stayed in April 2024

  • Reviewed: March 18, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    I had a broken chair in my room and had asked early on in my stay to replace it. Never got replaced even after several reminders. The staff didn't understand English too well.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    unpleasant smell in the lobby

    price was nice. sheets were clean. room outdated but clean enough

    Stayed in February 2024

  • Reviewed: February 24, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 7 nights

    If I hadn't already paid for the week I would have turned around and left after talking to the guy behind the desk at check-in

    Stayed in February 2024

  • Reviewed: February 14, 2024

    4.0
    "You get what you pay for."
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a lot of stuff not working in my room. The TV was fuzzy, I think the antenna connection in the back was busted. The lights were flicking, the drawers were busted, the bathroom only had one toilet paper. Good thing I didn't need anymore. Lol The toilet didn't flush. You have to hold the handle down constantly. Or it won't flush. There were holes in a restroom on the walls. And had a weird smell in the hallway. It's kind of very hard to communicate with the person in the front desk in the morning. The nice older gentlemen, that was helping me, couldn't' speak English very well. So we had to play a little charades to figure it out. But other than that, It was okay.

    The location was great. The price was good. Can't complain about the price. It was actually quiet!

    Stayed in February 2024

  • Reviewed: February 6, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Service. Our toilet got blocked and after 36h of no action from the staff to rectify the issue after requesting it to be fixed 4 times let myself into the storage room, found a plunger and cleared the blockage myself.

    Loaction and price

    Stayed in January 2024

  • Reviewed: January 14, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    Check in staff could be better.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Furniture was gross

    Location

    Stayed in December 2023

  • Reviewed: December 24, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Out dated rooms, toilet seat was the wrong size for the toilet, very cheap towels, and the front desk staff was pretty rude for just no apparent reason.

    The location. Good restaurants and shopping literally within walking distance.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t very clean

    Location

    Stayed in December 2023

  • Reviewed: December 13, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Every one was really nice and it was by a lot of store/places to eat.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too expensive.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    4.0
    You get what you pay for- a cheap overnight.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It seemed there were more residents than hotel guests. Many upgrades are needed. The bathroom door didn’t have a handle- it was rigged out of duct tape.

    The location was great. It was also quiet.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    5.0
    By far, the worst experience I’ve ever had while staying at a Motel.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Motel’s General Manager was very difficult to communicate with while I was checking out,

    When I arrived to check in, the individual behind the front desk, was acting very unprofessional & seemed to be bothered that I was even there. This overshadowed anything that I would have normally enjoyed.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    5.0
    If ya need cheap it's not bad. But beware it's what ya pay for
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The front desk staff were awful, back door was broke and constantly open. Lights were sketchy, only allowed 2 towels for 3 nights.

    Price and location were great

    Stayed in October 2023

  • Reviewed: October 14, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    See avove

    Desk clerk was very impatient. He could not get my debit card to work for the room Throwing his arm up lin full tantrum mode.. He grunted and mungled wrinkly old fingers pointing at the ATM. Cash he grunted I looked at him with total amazinent knowing full well I'm my card works in the ATM (it did) it would/should have worked on his terminal. I got the cash paid for the room. I then asked if he was going to reimburse the ATM fees. His head exploded sending hot air everywhere. I was serious he couldn't comprehend . That's the good.

    Stayed in August 2023

  • Reviewed: October 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No ice machine working.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    5.0
    Carpets and linens are dirty, office staff was just unfriendly
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was rude and unhelpful

    Location and price, if you need a cheap stay,this is it 

    Stayed in October 2023

  • Reviewed: October 4, 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The ignorance of their manager on ADA rules for service animals. I want to think it was ignorance not stupidity or greed.

    Price

    Stayed in October 2023

  • Reviewed: September 30, 2023

    5.0
    Fine but be weary of them trying to scam you for your deposit they make you pay in cash.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Better attitude from staff towards thier guests.

    Hotel was fine other than the beds are very hard, and the blankets were trash. The one beds cduvet had significant stains on them. They do not offer and sort of continental breakfast but for the price point I was fine with that. Besides that the room was fine. Hotel smelled of curry and the elevator seems a bit sketchy. The main issue of this hotel is the staff. I encountered 3 different men who all were VERY rude and seemed as if they were put out by simple requests. They take only cash deposits which I have never encountered before and he was rude saying people's cards don't always work in explaining his reasoning. We took our stuff to our room before heading out to dinner. Our family consisted of 2 adults and 2 children. They only provided 2 towels in the room so I returned to the front desk where the same man was talking on his cell phone and seemed put off by my asking for 2 more towels so we could all shower in the morning. He gave me a lame excuse that the housekeeping had left for the day and I would need to make a second trip down to the front desk in the morning and ask for some. Totally ridiculous and inconvenient to guests. We got by on only 2 towels and the next day the housekeeping came to our door before we left for our day and asked if we needed housekeeping. I asked If he could come back in 10 mins because we were almost about to leave. He said no that he had other things he needed to do. I said fine, can I please have 2 towels and he wouldn't need to come back. He said he would need our dirty towels first, I gave him all our towels and told him I would need four big towels and he told me NO! He gave a bullshit excuse saying he would not have enough towels for the other rooms. ARE YOU KIDDING ME?!?! SIR GIVE ME THE TOWELS AND DO NOT COME BACK TO MY ROOM. Didn't even matter, couldn't really shower there, they have absolutely no hot water, luke warm at best.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Found popcorn under one of the chairs and a used wash cloth hanging on the shower curtain.

    Location was further from the freeway than we thought it would be. The bed was comfortable.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bossy front desk rushing us out at stroke of 11 we wanted to stay another night but they were very rude and ran us away

    Clean room

    Stayed in September 2023

Showing 1 - 25

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