71 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States of America
#49 of 182 hotels in Chicago
Guests' ChoiceBased on 1210 hotel reviews
8.6Cleanliness
8.9
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 20, 2024
Anne
United States of AmericaThe “hotel charge” that is layered on should be included in the price and not a surprise. Also, parking costs should also be noted. Self park here is $56/night plus up to 3 in and outs for an extra $20. Valet is $75 plus in and out fee. The full financial implication of staying here should be much more clear.
Location and valet parking.
Stayed in May 2024
Reviewed: May 19, 2024
Glenn
CanadaNot a damn thing
Everything. The staff was exceptional
Stayed in May 2024
Reviewed: May 18, 2024
Karolyna
United States of AmericaThe food at the restaurant. And
We upgraded to their suite… it was amazing!
Stayed in May 2024
Reviewed: May 18, 2024
Nirosh
IndiaHouse keeping.
Views from the room.
Stayed in May 2024
Reviewed: May 17, 2024
Maria
GermanyStaff at check in very unfriendly, others were nice
Great room and view
Stayed in May 2024
Reviewed: May 15, 2024
Inés
Puerto RicoIs cozy, the river view is stunning
Excellent
Stayed in March 2024
Reviewed: May 14, 2024
Loraine
IrelandNothing
Very clean, nice bedrooms & excellent location
Stayed in May 2024
Reviewed: May 11, 2024
Tonya
United States of AmericaWe could not even pay to check in earlier than 4pm
The location was fantastic! Fabulous views up and down the river. The room that the hotel upgraded us to was an amazing bonus
Stayed in May 2024
Reviewed: May 9, 2024
Darylanne
United States of AmericaThe lobby was clean and smelled delightful. I enjoyed the safety measures of having to scan card key before going up to your floor.
Stayed in May 2024
Reviewed: May 8, 2024
Amar
United KingdomValet Parking is very expensive and takes long time to bring the car.
Great Location, Large Rooms very clean and Clean Bathrooms . Great and Helpful Staff
Stayed in May 2024
Reviewed: May 6, 2024
Inderpuneet
United States of AmericaI loved everything about it
Clean and friendly, and in a great location close to everything
Stayed in May 2024
Reviewed: May 6, 2024
Simon
Australialocation was great, very central and amazing view from our Riverview room
Stayed in April 2024
Reviewed: May 4, 2024
Danielle
United States of AmericaThere was no exhaust fan in the bathroom?
Loved the location. The staff was nice and very prompt.
Stayed in April 2024
Reviewed: May 1, 2024
Michael
CanadaLarge, comfortable room, great location, friendly staff, good food and beverages
Stayed in April 2024
Reviewed: April 29, 2024
Antoine
Canadalocation and clean
good
Stayed in April 2024
Reviewed: April 29, 2024
Sandra
This is just a personal preference, but I felt that the bed was too firm for me.
I liked the location. Staff was nice too. Restuarant had good food as well.
Stayed in April 2024
Reviewed: April 29, 2024
Kim
United States of AmericaLiked everything
Close to everything - very clean - helpful staff
Stayed in April 2024
Reviewed: April 29, 2024
Maria
MexicoNa
The view and the installations
Stayed in April 2024
Reviewed: April 28, 2024
Darren
United States of AmericaExceptional hotel experience. Top notch location, fantastic Restaurant and Bar. Great lobby, the entire hotel has been renovated in every way. Superb attention to detail. The views of the river was beyond expectations. I only stay in hotels with Peloton bikes (check!) Very popular full service work out facility.
Stayed in April 2024
Reviewed: April 27, 2024
Cathy
United States of AmericaThe location was absolutely amazing. Our Riverview was incredible. Very memorable. We like the art in the lobby. Also, had a great time at the bar.
Stayed in April 2024
Reviewed: April 25, 2024
Mark
United States of AmericaThe hotel can be a bit busy at times, and the TV is situated on an odd rotator in the room (not sure why).
The hotel is centrally located in Chicago, and is nicely designed. That staff is friendly and helpful. All-in-all, I found it to be a a good stay.
Stayed in April 2024
Reviewed: April 23, 2024
Amy
United States of AmericaI loved the location, it was at a walking distance to pretty much everything the staff was great and it smelled nice >.<
Stayed in April 2024
Reviewed: April 22, 2024
Stuart
United KingdomEverything was great
Great central location, very comfortable bed, friendly staff
Stayed in April 2024
Reviewed: April 22, 2024
Venturini
United States of AmericaThe room has a small table but only one chair. Not convenient to share any food in the room.
Location could not be better!!!!
Stayed in April 2024
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