The carpets! The hotel can clearly afford newer carpets or more frequent deep cleaning of the carpets. The carpets seemed ages old and dirty to walk on. Gave the impression of a 2-star motel instead of a 3-start hotel, despite all other factors being really great.

Good location, overall classy look and the hotel architecture seems really great.

Stayed in May 2024

The shower floor was worn and appeared dirty....the little shower bottles they gave you were not replaced, and I had to dump them because I'm not using something someone else user (ew). The replacement blanket they gave me was visibly dirty, and I'm glad I noticed it because it was only visible in the light. There was also no microwave, and I was told there would be one. The lights in the bathroom also started to flicker, which I did not appreciate it as I do have to deal with neurological issues, and that could have brought a medical issue. And please, hotel housekeeping.....I know you have lots to do but actually clean clean the bathroom!

The bed was really comfy! Nice tv! Nice showerhead pressure. The guest service associates were really kind.

Stayed in May 2024

Room needed updating, but was very clean. Expected newer decor, especially in the suite.

Very friendly, pleasant and helpful staff. Food was very good and service was excellent.

Stayed in April 2024

Bathtub had peeling paint and stopper did not work

We were not told of the breakfast buffet. It was amazing but we had transportation on the way but would have loved to have enjoyed the lovely buffet.

Stayed in March 2024

Family of 4, only 3 towels but asked the front desk and were handed some. Not enough toilet paper and only 3 tissues - they looked pretty but felt bad asking for more. The "additional elevators" didn't go to our floor correctly though. And the elevators were slow or out of order or packed because it was so busy. We don't mind the stairs, but for check I'm and out the elevator is ideal with all the stuff.

It's a great location and convenience for dance competition. Dimple was lovely to deal with, as was any of the staff at the front desk.

Stayed in March 2024

The elevators were broken and we were there for a dance competition. One was working some of the time and you would have to wait for almost a half hour if you needed the elevator. We were on the 6th floor with dance bags coolers and suitcases so stairs were not an option.

Good location clean and staff always will to help.

Stayed in March 2024

Pool was closed

Friendly people. Cool location

Stayed in November 2023

Very small bathroom: only one person can use at a time. It was shocking that the black out curtains did not close resulting in poor sleep. The room was facing the outdoor construction facility of the hotel. At 4 am, there were very bright flood lights that turned on outdoor. With no black out curtains, the light shone in my room, resulting in sleep disturbance. I paid over $200 for a night to get no sleep??? It defeated the purpose of my stay overnight at the hotel: very disappointed!!

Clean place. Staff accommodated my request for early check in and late check out due to the wedding events taking place at the property which I was attending

Stayed in August 2023

constructions at the site

clean

Stayed in July 2023

manager on duty was very prompt in responding to our very cold room. came upstairs and adjusted thermostat right away.

Stayed in May 2023

The toiletries in the room were very minimal for this price range. Room service was only provided upon request which ended up being a bit of a hassle as they were not very flexible with this (request needed to be in before a certain hour and for a specific time of the day, so you're likely to not get room service for all the days that you want).

Nice spacious rooms, accommodating staff, and beautiful hotel overall.

Stayed in May 2023

tub in bathroom was painted over with epoxy and was peeling. it was clean but may want to update

amenities were great. staff was awesome. breakfast was great. rooms were clean

Stayed in May 2023

The front desk staff was wonderful! Room was large and clean. The lobby smelled good.

Stayed in April 2023

Breakfast reserve whit your room before your checking

The breakfast it’s good but when you reservation the hotel supposed the breakfast us reservation whit room. It’s more easy for everybody.

Stayed in February 2023

Beautiful property, great location and very attentive staff. They made sure to accommodate my needs and getting an adjoining room without hesitation.

Stayed in February 2023

nothing

clean

Stayed in December 2022

nothing I didn’t like

cleanliness, very quiet and lady at the desk was exceptional!!!

Stayed in July 2022

The room was clean with a comfortable bed. Unfortunately we were not in the hotel for long, arrived at 5 pm and left at 6 am the next morning. The gentleman that checked us in was very friendly, helpful and welcoming.

Stayed in August 2022

tight parking spots

outside look and location

Stayed in July 2022

Air conditioner in room too loud. Bathroom too small.

Found out breakfast only served on weekends. :( Restaurant food very good for dinner.

Stayed in June 2022

The price of breakfast

I liked the atmosphere. When I was a child, I think my passion for hospitality was born. The 'tara' then owned by the flatley company allowed the guest rfmk he vv be John ñ

Stayed in April 2022

they didint cleaned my room

big, beautiful

Stayed in April 2022

The curtains were sheer and the view was to the parking lot. There was no way to draw the solid curtain across the whole window. The bathroom was a bit dated. The pool hours were too short to actually take a dip after I checked in in the evening.

Close to work. Room was comfortable.

Stayed in January 2022

TV was not working, pillows very flat

good location

Stayed in December 2021