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  5. Reviews of Salem Waterfront Hotel & Suites

Reviews of Salem Waterfront Hotel & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

225 Derby Street, Salem, MA 01970, United States of America

#5 of 6 hotels in Salem

Guests' Choice

Review Score

Based on 1097 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    7.9

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    9.0
    Very nice property within walking distance of the major attractions in Salem.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Breakfast being included would have been nice but not a big deal.

    Room was very large and comfortable.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Overall very enjoyable and fun :)
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms should include fridges, updated room interiors, breakfast should be included

    Very clean and good environment with great energy from staff

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Great location, comfortable bed, clean
    • Leisure trip
    • Travelers with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Most comfortable bed ever! Rooms were quiet.

    Stayed in April 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing we didn't like about the hotel.

    This hotel was very clean and comfortable. The staff was friendly. We loved the location. We were in walking distance to everything we wanted to do.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Friendly staff, great location, freshly decorated room and loved the history and hauntings tour!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower could have been a little more powerful but it did the job.

    Great location, loved the decor of our room and enjoyed my morning swim each day of our stay. Excellent selection of toiletries, mouth wash and bath salts pretty rare in other hotels I’ve stayed in!!

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    The location worked out very well for us.
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Terrible shower head so hard to rinse off the soap.

    Nicely located near the PEM where we attended our granddaughter’s wedding Saturday evening.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    It was ok
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    the ac did not work all that well the elevator got stuck on one floor but there was another one we could use

    location

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    It was a nice stay.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights

    Not exactly waterfront, lawn maintenance first thing in the morning (weed whacker or mower or some similar sound).

    Nice room!, convenient access, early check in and although we didn't use it - the ability to check out up to an hour later without being charged.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    7.0
    This was a stopover on a drive from Maine to Virginia, and included a look at an historic city.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The hotel restaurant/bar was closed. Although a room-service breakfast could be ordered, dine-in breakfast was not available. We were able to find a nearby diner with an early breakfast. Our room looked out onto a parking lot and city parking garage, and not the port and docks. At $278 per night, this hotel seemed a bit overpriced. We observed some vagrancy and substance abuse in the area, although we were not ourselves threatened. The historic sites operated by the National Park Service were not open due to seasonal closures.

    This hotel is within easy walking distance of the historic Salem port, and of restaurants in this historic district. Our room was large, with two huge beds {one king-sized bed might have been preferable}.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only criticism is the rooms do not have a fridge. The restaurant/bar was under renovation, but was ok for us.

    Location is perfect. New renovation is nice. Rooms are comfortable.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Due to renovations, there was no restaurant and bar, but it wasn't a problem due to the location, plenty in the town.

    The room was fantastic

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night

    No EV charging stations for my car. Bed was smaller than normal queen.

    Room was ready when we checked in.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overall it was good, you can see in some spots where things aren’t perfect (some peeling paint, showerhead pulling away from the wall a bit) but it didn’t negatively impact my stay.

    Staff was very kind, location was great, very comfortable room.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    King suite
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The restaurant in the hotel was closed for remodel which we did not know before hand. You could only order room service. Some things were good others were not. Food comes very quick which was great. Sometimes missing an item, no big deal easily got what was forgotten. Breakfast was very good the dinner was not. Dinner was cold and soggy.

    Close to all things we wanted to see. Within walking distance. Updated, clean, comfortable room. Friendly staff. Keurig machine with complimentary coffee in the room was great! Housekeeping was good we got anything we needed no problem. The mini fridge was quite large and great quality.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Great location but should have mentioned repairs and other things!
    • Leisure trip
    • Group
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    They didn’t have an restaurant or bar where you can sit down and eat some food. Also they were renovating the hotel, which they never mentioned but the worst because of that was the fact that they started drilling at 9am and in the room RIGHT NEXT to mine!

    The location was amazing! Everything is walkable and within decent distance.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Stayed there twice and will whenever I’m back in Salem.
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately the restaurant was closed for renovation and we could not have breakfast (though they do offer room service).

    Cute room, comfortable bed, good toiletries.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I just wished we would have been told ahead of time that the restaurant was closed all week for renovations. It was only available for room service which was fine but we wouldve liked to eat those meals in the restaurant.

    Nice hotel, clean, quiet, good location.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    7.0
    Good
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The wifi was very slow, due to the refubisment there was no breakfast room/bar. But this is temporary. Pool was good

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    Great location, friendly staff. We would stay there again!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    No fridge or microwave in the room. A fridge would have made this stay perfect!

    Our room was cozy and clean. The staff was very friendly and accommodating. There was construction going on all over the hotel, including the restaurant We ordered room service The food and service were great!

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    The hotel met my expectations
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very basic

    Stayed in February 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water.

    Everything. Hotel in works, room brand new painted and wallpapered. Everything is 15min walkin around. Very quiet hoteland city.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    9.0
    Very relaxing stay would be staying here again
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Nothing

    The room was excellent, clean and comfortable the bathroom and shower were awesome and well equipped. Plenty of room to stretch out and relax and watch tv in the bedroom or living room. The little kitchenette was well equipped

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Very pleasant stay, staff friendly and helpful
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No water view

    Clean, great location

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Construction noise level, heating unit (noisy and no heat)

    Beautiful view, comfy room.

    Stayed in February 2024

Showing 1 - 25

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