225 Derby Street, Salem, MA 01970, United States of America
#5 of 6 hotels in Salem
Guests' ChoiceBased on 1093 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
8.9
Value for money
7.9
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Dwight
United States of AmericaThe room and hotel were apparently refurbished/renovated recently. It was roomy and clean. The location was also good; at the harbor.
Stayed in May 2024
Reviewed: June 1, 2024
Addington
United States of AmericaNo breakfast but an excellent affordable restaurant.
Location and free parking.
Stayed in May 2024
Reviewed: May 23, 2024
Steve
United States of AmericaBreakfast being included would have been nice but not a big deal.
Room was very large and comfortable.
Stayed in May 2024
Reviewed: May 21, 2024
Kyle
United States of AmericaRooms should include fridges, updated room interiors, breakfast should be included
Very clean and good environment with great energy from staff
Stayed in May 2024
Reviewed: May 19, 2024
Melissa
United States of AmericaMost comfortable bed ever! Rooms were quiet.
Stayed in April 2024
Reviewed: May 17, 2024
Amy
United States of AmericaThere was nothing we didn't like about the hotel.
This hotel was very clean and comfortable. The staff was friendly. We loved the location. We were in walking distance to everything we wanted to do.
Stayed in May 2024
Reviewed: May 15, 2024
Victoria
United KingdomShower could have been a little more powerful but it did the job.
Great location, loved the decor of our room and enjoyed my morning swim each day of our stay. Excellent selection of toiletries, mouth wash and bath salts pretty rare in other hotels I’ve stayed in!!
Stayed in May 2024
Reviewed: May 13, 2024
Roberta
United States of AmericaTerrible shower head so hard to rinse off the soap.
Nicely located near the PEM where we attended our granddaughter’s wedding Saturday evening.
Stayed in May 2024
Reviewed: May 10, 2024
Robert
United States of Americathe ac did not work all that well the elevator got stuck on one floor but there was another one we could use
location
Stayed in May 2024
Reviewed: May 1, 2024
Deborah
United States of AmericaNot exactly waterfront, lawn maintenance first thing in the morning (weed whacker or mower or some similar sound).
Nice room!, convenient access, early check in and although we didn't use it - the ability to check out up to an hour later without being charged.
Stayed in April 2024
Reviewed: April 27, 2024
Richmondercharles
United States of AmericaThe hotel restaurant/bar was closed. Although a room-service breakfast could be ordered, dine-in breakfast was not available. We were able to find a nearby diner with an early breakfast. Our room looked out onto a parking lot and city parking garage, and not the port and docks. At $278 per night, this hotel seemed a bit overpriced. We observed some vagrancy and substance abuse in the area, although we were not ourselves threatened. The historic sites operated by the National Park Service were not open due to seasonal closures.
This hotel is within easy walking distance of the historic Salem port, and of restaurants in this historic district. Our room was large, with two huge beds {one king-sized bed might have been preferable}.
Stayed in April 2024
Reviewed: April 20, 2024
Kimberly
United States of AmericaThe only criticism is the rooms do not have a fridge. The restaurant/bar was under renovation, but was ok for us.
Location is perfect. New renovation is nice. Rooms are comfortable.
Stayed in April 2024
Reviewed: April 16, 2024
Jonnie
United KingdomDue to renovations, there was no restaurant and bar, but it wasn't a problem due to the location, plenty in the town.
The room was fantastic
Stayed in April 2024
Reviewed: April 15, 2024
Sylvia
United States of AmericaNo EV charging stations for my car. Bed was smaller than normal queen.
Room was ready when we checked in.
Stayed in April 2024
Reviewed: April 9, 2024
Mary
United States of AmericaOverall it was good, you can see in some spots where things aren’t perfect (some peeling paint, showerhead pulling away from the wall a bit) but it didn’t negatively impact my stay.
Staff was very kind, location was great, very comfortable room.
Stayed in April 2024
Reviewed: April 8, 2024
Katlin
United States of AmericaThe restaurant in the hotel was closed for remodel which we did not know before hand. You could only order room service. Some things were good others were not. Food comes very quick which was great. Sometimes missing an item, no big deal easily got what was forgotten. Breakfast was very good the dinner was not. Dinner was cold and soggy.
Close to all things we wanted to see. Within walking distance. Updated, clean, comfortable room. Friendly staff. Keurig machine with complimentary coffee in the room was great! Housekeeping was good we got anything we needed no problem. The mini fridge was quite large and great quality.
Stayed in April 2024
Reviewed: April 7, 2024
Sharena
NetherlandsThey didn’t have an restaurant or bar where you can sit down and eat some food. Also they were renovating the hotel, which they never mentioned but the worst because of that was the fact that they started drilling at 9am and in the room RIGHT NEXT to mine!
The location was amazing! Everything is walkable and within decent distance.
Stayed in April 2024
Reviewed: April 7, 2024
Laure
United States of AmericaUnfortunately the restaurant was closed for renovation and we could not have breakfast (though they do offer room service).
Cute room, comfortable bed, good toiletries.
Stayed in April 2024
Reviewed: April 6, 2024
Raquel
United States of AmericaI just wished we would have been told ahead of time that the restaurant was closed all week for renovations. It was only available for room service which was fine but we wouldve liked to eat those meals in the restaurant.
Nice hotel, clean, quiet, good location.
Stayed in April 2024
Reviewed: March 30, 2024
Rik
BelgiumThe wifi was very slow, due to the refubisment there was no breakfast room/bar. But this is temporary. Pool was good
Stayed in March 2024
Reviewed: March 29, 2024
Katherine
United States of AmericaNo fridge or microwave in the room. A fridge would have made this stay perfect!
Our room was cozy and clean. The staff was very friendly and accommodating. There was construction going on all over the hotel, including the restaurant We ordered room service The food and service were great!
Stayed in March 2024
Reviewed: March 21, 2024
Grzegorz
United States of AmericaBreakfast was very basic
Stayed in February 2024
Reviewed: March 19, 2024
Aurore
FranceNo hot water.
Everything. Hotel in works, room brand new painted and wallpapered. Everything is 15min walkin around. Very quiet hoteland city.
Stayed in March 2024
Reviewed: February 25, 2024
Keith
United States of AmericaNothing
The room was excellent, clean and comfortable the bathroom and shower were awesome and well equipped. Plenty of room to stretch out and relax and watch tv in the bedroom or living room. The little kitchenette was well equipped
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content