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  5. Reviews of Staybridge Suites San Angelo, an IHG Hotel

Reviews of Staybridge Suites San Angelo, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1355 Knickerbocker Road, San Angelo, TX 76904, United States of America

#18 of 31 hotels in San Angelo

Guests' Choice

Review Score

Based on 99 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    7.5

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    9.0
    It was good. Will stay there again.
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was nice

    Close to ASU field.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • With a pet
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 5 nights

    The card key had to be swiped multiple times to enter the building.

    Staff was great, Room with a small kitchen was perfect

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    THe pool was closed.

    It was great!

    Stayed in March 2024

  • Reviewed: April 15, 2024

    9.0
    Felt very homey.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Delicious breakfast. Staff was terrific. Got us in on last notice when we had to leave a hotel we had booked because of horrible cleanliness issues. Everyone was so welcoming and helpful. Very clean facility. Will definitely be near top of our list for extended stay. Bit pricey for one night but we had few options.

    Stayed in April 2024

  • Reviewed: February 19, 2024

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great location with easy access to the local amenities.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    The stay was good, breakfast could have been better and the price was high due to local stockshow
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Queen Beds
    • Stayed 1 night

    Breakfast was awful, eggs were spongy and tastless, gravy had sausage in it and the fruit was over ripe

    the location is great but the pricee was very high because apparently there was stock show going on.

    Stayed in February 2024

  • Reviewed: July 5, 2023

    9.0
    Happiness after Long Trip.
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night

    My shower head Spray was a little to narrow, could not adjust the Spray setting might have been broken. Still had a good shower with plenty of hot water.

    Put My 1500 mile trip together in 5 days. After finding Staybridge Suites to stay at, when looking on google maps. I felt Comfortable with a Place to stay when i arrived. Made good travel mileage my first day out and stopped for the night, at a lodge i will not name. Was not happy with anything and had a terrible sleep. woke early and got on the road to my final destination. Travel was good, and half way through my second day driving, called Staybridge Suits while driving. they were helpful and pleasant, said I was possible going to arrive a day early. Did not want to suffer another over night stay at some dive! They had a room available, reserved it for Me no problem. At that point i decided to complete my trip, My 10 hour day turned into a 15 hour drive. I was extremely happy to complete my 1500 mile trip. Staybridge Suits did not disappoint. Friendly Staff, Helpful, Beautiful facility, Clean, room was awesome, Slept well. Felt like You'll went over and above for Me THANKS !!!!!!

    Stayed in July 2023

  • Reviewed: June 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    had to chani felt this syay for anniversary was averagege room put me in a regular room at first no tv remote ask for one no hair dryer till next day rain leaked in window

    location was good

    Stayed in June 2023

  • Reviewed: April 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was dried snot on the restroom curtain.

    The beds and spacious rooms.

    Stayed in March 2023

  • Reviewed: October 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice big room. Great shower and bathroom.

    Stayed in October 2022

  • Reviewed: February 21, 2022

    8.0
    Short but nice.
    • Leisure trip
    • Group
    • One Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Space and comfortable beds.

    Stayed in February 2022

  • Reviewed: February 14, 2022

    9.0
    good place !
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    door would not shut properly- contacted staff

    location (next to Cork & Pig!), breakfast, suites

    Stayed in February 2022

  • Reviewed: November 10, 2021

    7.0
    Good
    • With a pet
    • Business trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 20 nights
    • Submitted from a mobile device

    I didn't like that some doors keycard locks were broken so they were unusable. The hot tub was broken for several weeks. The key cards in general had to be rekeyed fairly often. The trash cans for extended stay were far too small.

    The breakfast was nice, the dinner options was icing on the cake. I liked the pet friendly atmosphere but it was clean. The maid staff were super friendly, kind and honest.

    Stayed in October 2021

  • Reviewed: November 2, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    It was clean, comfortable, and the staff was friendly.

    Stayed in November 2021

  • Reviewed: October 30, 2021

    7.0
    Good
    • Family with young children
    • One Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very nice.. Breakfeast was good, kitchen was nice, the grounds were nice. I really liked the 2 TV'S 1 in each room. Chedders right next door.

    Curtains had a bunch of little wholes in them punched with a pin or something?? Couch smell was terrible couldnt even sit on it bathroom very dated needs some major improvements, pool not working I had booked this same hotel on our way back from vacay. I canceled because the couch smell turned me away from coming back.

    Stayed in October 2021

  • Reviewed: September 12, 2021

    8.0
    great place and location will stay again
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the pipes on the third floor were vibrating and were load . thats was the only complaint

    breakfast was good and the staff were very friendly

    Stayed in September 2021

  • Reviewed: May 4, 2024

    1.0
    Uncomfortable
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    AC never worked during our entire 2 day stay. Temp stayed at 85 degrees. I was sweating and had massive headaches. I called the front desk. They said they’d check it out. We left for a softball game. Called the hotel to check the status and was told maintainence restarted breakers and that the room was cooling off. Got back to the room about 7pm and room was at 78 degrees. Called back to front desk. Said he would come up and see. He restarted a breaker and it began to cool off. It did, but for only about an hour, then I would manually have to reset the electrical breakers myself. It was very inconvenient and uncomfortable. I did not expect to get heat exhaustion in a hotel room. Employee said he would try to get me a discounted rate for the trouble but that never happened.

    Location was fine. Staff was friendly. Breakfast was good.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The property was clean. Well taken care of. In a great location.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    Wish could get what we paid for
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Too soft bed and pillows flat. A/c super loud and blow right on you in the bed

    Bought a king bed with sofa bed. They gave us a kingish bed with not sofa

    Stayed in March 2024

  • Reviewed: December 4, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Food staff Friday was not friendly

    Breakfast options good

    Stayed in December 2023

  • Reviewed: August 5, 2023

    10
    Will definitely be back!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The a.c. Was a little loud.

    The breakfast was absolutely amazing and delicious! The staff was super friendly and helpful.

    Stayed in July 2023

  • Reviewed: June 2, 2023

    10
    One of the Hotel we’ve stayed in.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Literally everything

    Stayed in May 2023

  • Reviewed: May 29, 2023

    1.0
    horrible
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the room was not ready when promised. they made excuses that the rooms were not ready due to cleaning because they were full the night before. you would think they should have prepared for this. the reception guy was extremely rude. the refrigerator in the room kept making a ticking noise all night. horrible stay.

    Stayed in May 2023

  • Reviewed: April 30, 2023

    4.0
    the guy was going to discount my room but it do isn’t get done
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    I paid for big room but was put on small room.

    location

    Stayed in April 2023

Showing 1 - 25

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