1103 East Commerce Street, San Antonio, TX 78205, United States of America
#9 of 315 hotels in San Antonio
Guests' ChoiceBased on 171 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.3
Facilities
9.4
Staff
9.5
Value for money
9.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 8, 2024
David
KenyaNo breakfast for the price. Sad
Clean accessible room
Stayed in May 2024
Reviewed: May 2, 2024
Michael
United States of AmericaOverpriced!
Nice hotel, great staff.
Stayed in April 2024
Reviewed: April 25, 2024
Vasantha
United KingdomLack of pool or spa
Helpful staff. Cafe and bar
Stayed in April 2024
Reviewed: April 11, 2024
Astrid
United States of AmericaVery modern, contemporary rooms, spacious and clean. 10 minutes to River Walk…
Stayed in April 2024
Reviewed: April 8, 2024
Crisela
United States of AmericaSuper clean great staff
Stayed in March 2024
Reviewed: April 2, 2024
Guadalupe
United States of AmericaService was great
Stayed in April 2024
Reviewed: March 25, 2024
Leslie
United States of AmericaNo comment
Every one was so nice not to far of a walk to riverwalk
Stayed in March 2024
Reviewed: March 25, 2024
Robert
United States of AmericaAll of the staff were exceptionally helpful and gracious. Our room was very clean, modern and comfortable.
Stayed in February 2024
Reviewed: March 15, 2024
Ben
United States of AmericaThe parking cost seemed exceptionally high.
Clean and convenient
Stayed in March 2024
Reviewed: March 15, 2024
Susanne
United States of AmericaThe lack of how to get to attractions, valet parking but I understand, the morning front desk staff. More information on how to utilize electric scooters/bicycles to get to the riverwalk would have been great, I understand why you have valet parking, but the ability to walk to your car does not seem value friendly, the morning staff seemed unapproachable. Also, there were children either above or next to us that were stomping and running early in the morning.
I liked the atmosphere, valet employees, and the location. The renovation and uniqueness of the hotel is great, the valet employees (contractors) are warm and friendly, the location is good, but closeness to a homeless shelter is not ideal.
Stayed in March 2024
Reviewed: March 12, 2024
Dwaynette
United States of AmericaNo swimming pool so not kid friendly.
The property was updated and beautiful. The room was spacious. The rainfall showerhead was marvelous. The property was in a perfect location for us.
Stayed in March 2024
Reviewed: March 11, 2024
Cory
United States of AmericaNo microwave in room A/c and wasn’t working great
Staff was friendly and easy to talk to
Stayed in March 2024
Reviewed: February 8, 2024
Candice
United States of AmericaThe mattress needs to be replaced on the bed. I kept rolling to the middle.
This property was remodeled meticulously and was so precious! Loved the boutique hotel feel and the personal atmosphere. We would stay in a hotel like this everywhere we went if one was available.
Stayed in February 2024
Reviewed: February 1, 2024
Roque
United States of AmericaTV didn't get very loud, was trying to watch a movie and the volume was barely a whisper. In addition to this the TV was placed away from the TV which was strange so you had to watch at an angle instead of just looking straight from the bed. Also had trouble with the TV menu going off so I couldn't change channel - obviously all very minor annoyances. Valet parks your car in the parking lot literally steps away. Seems a little silly to have a valet just let us park in the lot of the building.
We stayed here since we were going to an event at Rock Box/Vibes. It was literally like a 5 minute walk to the venue and even at night felt safe walking since it was close (only about 2 blocks away). The Alamo Dome is also nearby so would be a short walk there as well. For the value of the hotel compared to other hotels in the area this was a no-brainer. Was affordable and luxurious. Location was excellent, very close to some cool restaurants and bars literally within the same block so you can walk. Hotel also had a very charming and boutique vibe to it everything was very clean and very nice overall.
Stayed in January 2024
Reviewed: January 17, 2024
Mark
United States of AmericaMaybe just one diffuser in the lobby not two. Was a little strong, not bad but could be to some people. Nothing else really, the place is well worth the money.
Convenient location with easy access to downtown San Antonio. Excellent valet parking, felts safe. Spotless hotel, room. Great bar tender. Nice coffee service.
Stayed in January 2024
Reviewed: January 16, 2024
Krystal
United States of AmericaI have no dislikes from my experience there for the weekend. I think everything was great, especially staying there during a holiday weekend. My New year had a great start!
The Aiden Best Western met my expectations. The hotel is chic and beautifully embellished. I love how convenient the hotel is to the Riverwalk and its many attractions nearby. The bar is nice and the staff, including the bartender, was very welcoming.
Stayed in January 2024
Reviewed: January 3, 2024
Grant
United States of AmericaAdvertises as if the hotel is on the Riverwalk. However, it's on the other side of the highway and a 15 walk away from the Riverwalk. It's close, but not "on the Riverwalk".
Stayed in December 2023
Reviewed: January 2, 2024
Brian
United States of AmericaThe bar tender in the lobby bar was slightly rude on 2 separate occasions.
The room was spacious, nicely decorated, and clean.
Stayed in December 2023
Reviewed: December 29, 2023
Robin
United States of American/a
Gorgeous hotel. Wifi was great -- I was able to work from my room with no problems or service interruption. Lively bar scene on first floor. Plenty of nearby restaurants.
Stayed in November 2023
Reviewed: November 27, 2023
Scott
United States of AmericaNothing!
Clean and modern hotel. Short walk to the River Walk, Alamo, and Amtrak Station. Friendly staff!
Stayed in November 2023
Reviewed: November 22, 2023
Tomas
BelgiumThe noise isolation between floors is not perfect, so I usually woke up in the morning to the upstairs neighbor walking and my ceiling creaking. Otherwise everything was very good, so 9/10...
Stayed in November 2023
Reviewed: November 20, 2023
Theresa
United States of AmericaThe outside noise at night. And it didn't have a restaurant for evening food. I wasn't safe walking at night so I had to do Door Dash and it was expensive. And no microwave in the room but the staff assured us we could use the downstairs one as much as we like!
It was clean and staff was nice
Stayed in November 2023
Reviewed: November 13, 2023
Craig
United States of AmericaThe location is excellent. The staff is outstanding. It was my family's best hotel experience in years. Your establishment will be our go to hotel in San Antonio.
Stayed in November 2023
Reviewed: November 8, 2023
Janice
United States of AmericaThe bed was very hard and uncomfortable
Location great for Alamodome
Stayed in November 2023
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