420 West Market Street, San Antonio, TX 78205, United States of America
#69 of 315 hotels in San Antonio
Guests' ChoiceBased on 353 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Graciela
United States of AmericaLoud outside even though we were on the 9th floor river side
Great comfortable bed and linens
Stayed in April 2024
Reviewed: April 6, 2024
Lucy
United KingdomVery little not to like. Being super-picky, we found the pillows a bit too high and would have preferred softer down pillows.
Our stay was delightful. The whole hotel was relaxed yet elegant, with helpful and welcoming staff. The pool was lovely on hotter days. Our room was spacious and beautifully decorated, and the beds are super-comfortable. We enjoyed being right on the Riverwalk, and we also appreciated the security of the porte cochere driveway for unloading the car on arrival.
Stayed in April 2024
Reviewed: March 14, 2024
Troy
United States of AmericaYou had to pay for Wi-Fi.
The property is beautiful!
Stayed in March 2024
Reviewed: February 22, 2024
Shay
IsraelLocation
Stayed in February 2024
Reviewed: February 18, 2024
Stephen
United States of AmericaThere was a lot of noise from the elevators running. Valet service on checkout was very slow and seemed very unorganized.
The room had a nice view of the River Walk.
Stayed in December 2023
Reviewed: January 2, 2024
Marjorie
United States of AmericaThe property was surface clean. A good dusting on the trim, outlets, and vents are due.
The location was great! Valet staff worked very hard
Stayed in December 2023
Reviewed: December 24, 2023
Louis
United States of Americasmall beds a/c wouldn’t adjust temperature
location at river walk aesthetics
Stayed in December 2023
Reviewed: December 21, 2023
Don
United States of AmericaSpotty WiFi, AC not working well. Shower/tub was leaking.
Location, bed, TV
Stayed in December 2023
Reviewed: December 18, 2023
Julia
United States of AmericaValet parking was slow.
The riverwalk was gorgeous during the holidays. We went early to park and store our bags and they let us check in early!
Stayed in December 2023
Reviewed: December 18, 2023
Murry
United States of AmericaIce machine on 6th floor not working. Limited coffee shoppe hours.
Good location. Valet parking.
Stayed in December 2023
Reviewed: December 14, 2023
Maria
United States of AmericaThe bedding was very thin. It was quality bedding but I like a thick or heavy covering when I sleep and I had trouble sleeping as a result. The room also felt slightly damp when we entered.
Beautiful hotel. Great location right by the riverwalk. I found the staff to be very friendly and competent. The room was very spacious and we enjoyed having a balcony. I would stay here again.
Stayed in November 2023
Reviewed: November 29, 2023
Jessica
United States of AmericaToo pricy to just snooze a couple hours then again it was the day after thanksgiving
Great location!
Stayed in November 2023
Reviewed: October 28, 2023
Yaser
KuwaitBreakfast options can be increased
Almost everything
Stayed in October 2023
Reviewed: October 2, 2023
Gary
United States of AmericaStarbucks in hotel was very limited
Spotless hotel with excellent staff! Great location to the Alamo and River Walk
Stayed in October 2023
Reviewed: September 13, 2023
Kenneth
United States of AmericaThe Pillows was too soft. I prefer a pillow that doesn't sink into the bed when I lay my head on it
Location...I like being right on the river and close to downtown and the shopping areas and right off the interstate.
Stayed in September 2023
Reviewed: August 17, 2023
Maria
United States of AmericaThe restaurant service was TERRIBLE. We had to wait for 15 mins on Sunday morning for a table and we decided to leave. You were short staffed, but the manager was amazing, giving us coffee and fruit to go
The location, lobby, and room were wonderful.
Stayed in August 2023
Reviewed: July 10, 2023
White
United States of AmericaDid not have Sangria at the bar.
Shower was excellent. The location of the hotel was fabulous; not too far from the eateries yet far enough away from the club scenes allowing for a peaceful retreat.
Stayed in July 2023
Reviewed: April 25, 2023
Phillip
United States of AmericaI enjoyed EVERYTHING regarding this Hotel!
EVERYTHING!!
Stayed in April 2023
Reviewed: April 9, 2023
Frank
United States of AmericaRoom was labeled as an office and located near the elevator electrical room which was noisy. Also, the tub/shower was hard to turn the water on and did not drain well. Room # 401.
Location.
Stayed in April 2023
Reviewed: April 3, 2023
Mark
United States of AmericaThe "balcony with river view" was a waste of money, as we were so high up that the only thing we could see from the balcony was the HVAC equipment on the roof of the adjacent buildings. $50/day parking was outrageous. In-hotel restaurant had a very limited menu and very high prices. Lack of sound insulation between rooms meant we could hear the screaming baby in the adjacent room every night.
Friendly and helpful staff. Nice room with comfortable bed, nice/clean shower and bathroom. Convenient location on the river walk.
Stayed in April 2023
Reviewed: February 23, 2023
Ofilio
United States of AmericaBooked a single king got a double queed..
Stayed in February 2023
Reviewed: February 21, 2023
Kenneth
United States of AmericaTV itself was ok but the cable system selector system and available watchable content was poor.
Room was very clean and comfortable. Mattress and bedding was very comfortable. Good control of HVAC. Shower was very nice.
Stayed in February 2023
Reviewed: February 4, 2023
Michelle
United States of AmericaThe location was awesome
Stayed in January 2023
Reviewed: December 13, 2022
Pinedo
United States of Americaconstant construction. restaurant moved around, bar moved around
Great location, lovely lobby
Stayed in November 2022
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