Nothing

Clean and staff was friendly and attentive. Staff even ran outside to make sure I had an umbrella.

Stayed in May 2024

Nothing

Everything was great

Stayed in May 2024

There was quite simply nothing that I didn't like.

Entering the hotel, I immediately liked the peaceful, quiet space. There was a simple but very nice area where some of my family sat waiting for me. The room was very spacious. It was nicely appointed with very comfortable beds and good quality bed linens and bath towels and products. The room was quiet and had good blackout shades.

Stayed in May 2024

The decor and furniture was a bit outdated. Large wardrobe, but only 5 coat hangers, sockets a bit wanky. Not enough sockets near the bed. Shower in the bath. Small waste bins.

Comfy beds. Small pantry with microwave and fridge. Generous amount of towels.

Stayed in May 2024

A little pricey

Friendly front desk, comfortable beds, good shower.

Stayed in May 2024

Bath /shower towels should not be changed every day. Also, there is no need to turn on a conditioner when no one is in a room (we could open windows/ventilate the room when we were back)

Very polite staff, good location, clean rooms and facilities. There are a lot of nice restaurants around the hotel. Many landmarks are within walking distance.

Stayed in May 2024

Great location. Spotlessly clean. Very friendly and helpful staff. Room was a good size and beds were very comfortable.

Stayed in April 2024

I really can’t complain

I lived the cleanliness and hospitality of the hotel, we also felt very safe compared to when we stayed near time square area. Also close to a subway station!

Stayed in April 2024

It was very expensive. We expected more of the room.

The location was amazing.

Stayed in April 2024

I hated that every hour or so, the key fob device would make noise as it was calibrating or something. Made me feel a bit insecure. But I had a handy additional lock so I could sleep at night without thinking someone was coming in my room.

The staff were friendly. The beds were comfy and clean and the noise level was minimal. Housekeeping was sweet and made sure I had extra things if I needed it.

Stayed in April 2024

Central location; friendly staff; great housekeeping; short walk to subway

Stayed in April 2024

Water pressure was ok and some fixtures were a little frail but worked fine.

Really kind, pleasant staff and a fantastic location. Close to 51st street Green line subway. Clean, quiet, high floor room. HVAC worked well when needed. Room attendants were efficient in tidying the room each day while I was out. Bathroom was spotless and was kept that way each day. Also dozens of restaurants nearby at all price points. A superb East Indian restaurant, Spice Symphony, next door. HIGHLY recommended! I really enjoyed my stay and would choose this hotel again in the future.

Stayed in April 2024

n/a

1 bedroom suite allowed us to have a space for our family to hang out at the end of the day. Really comfortable space

Stayed in April 2024

The sofa bed was not so comfy

The room was huge, with a kitchenette. The location is amazing. The stuff very helpful

Stayed in April 2024

The decor is dated. The baths and showers could do with being modernised for example walk in showers and bidets would be welcomed. The rooms did not have a lot of furniture just the basic, but the room did have space for a sofa.

The room size was impressive when you take into account this is a NYC hotel, close to Grand Central Station (10 mins walk away). Never had to wait for an elevator as they were spacious and quick. Did not try the gym but looked impressive. The Hotel kept our luggage for us for most of the day until we left to catch out flight after we had checked out.

Stayed in April 2024

Decor is a little dated.

The staff were great, nothing too much trouble. The location is excellent with lots of attractions and amenities nearby, but the hotel itself is on a relatively quiet street for midtown.

Stayed in April 2024

I like everything about this hotel.

The room was large and perfect. I asked for some extra towels and pillows on my reservation and they were in my room as requested. The staff was nice and helpful. We will be back there the next time We are in the city.

Stayed in April 2024

1. Lack of access to bottled water or refill fountains.

1. Room Size 2. Staff 3. Location ok

Stayed in April 2024

Rooms are very spacious. Clean hotel and friendly staff. Good location.

Stayed in April 2024

No breakfast.

The hotel was clean and conveniently close to the subway.

Stayed in April 2024

The bathtub was slippery, I did report that.

I liked everything, receptionist was great at check in so was Bobby. He was very accommodating. Area was nice and easily accessed shopping and theatre.

Stayed in April 2024

Great stay.

Stayed in March 2024

The hotel could do with a bit of a facelift. Nothing is bad, just looks a bit tired. However, the facilities are all there and available for use.

The staff was excellent and all the facilities were in good shape. The location is absolutely brilliant, with almost everything within walking distance or easily accessible from the E or the 6 subway lines (both of which are a few minutes walk away).

Stayed in April 2024

Price was high but Like most.

Rooms were bigger than expected and they allowed a roll away which many don’t.

Stayed in April 2024