123 Losoya, San Antonio, TX 78205, United States of America
#58 of 315 hotels in San Antonio
Guests' ChoiceBased on 1686 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Ilean
United States of AmericaEverything was wonderful
Stayed in April 2024
Reviewed: April 30, 2024
Fredrick
United States of AmericaRoom service.
Location.
Stayed in April 2024
Reviewed: April 30, 2024
Bartlett
United States of AmericaThe location to the river walk, restaraunts, Alamo also easy access to expressway.
Stayed in April 2024
Reviewed: April 27, 2024
Dane
United States of AmericaSee the question above. Staff was nice.
Room service was not great! For people not familiar with code on the tv, not easy. No room paper menu. Telephone systems suck. Can’t hear and hard to work. Breakfast was the in a box. We were hoping for a better experience.
Stayed in April 2024
Reviewed: April 27, 2024
Susan
United States of AmericaThe valet parking was too expensive. I would have preferred a buffet for breakfast rather than ordering from the menu.
The location is great for the River Walk. The staff is helpful and friendly. The hotel has been kept updated. The breakfast offerings were good. I would definitely stay there again.
Stayed in April 2024
Reviewed: April 25, 2024
Adrian
United States of AmericaDidn’t have the room I reserved ready. I was then told that I was going to get a room that was going to face the atrium and was given one away from it.
Location
Stayed in April 2024
Reviewed: April 23, 2024
Marcelino
United States of AmericaEverything
Nothing to say about this one
Stayed in April 2024
Reviewed: April 17, 2024
Laura
United States of AmericaFood was not good and extremely overpriced.
Stayed in March 2024
Reviewed: April 17, 2024
Ericka
United States of AmericaN/A
Everything! Our room and the property were clean, easy access to the river walk right out the back of the hotel and the most friendly staff you’ll ever meet!
Stayed in April 2024
Reviewed: April 15, 2024
Jose
United States of AmericaI liked everything
Location
Stayed in April 2024
Reviewed: April 15, 2024
Garza7
United States of AmericaThe best hotel stay I've had. Everyone was super nice, and the hotel was everything!
Stayed in April 2024
Reviewed: April 13, 2024
Anthony
United States of AmericaCorner room was a little noisy and cleaning staff forgot to clean our room on 1st day
Great location
Stayed in April 2024
Reviewed: April 8, 2024
Lindsay
United States of AmericaThe breakfast wasn’t a buffet.
I loved the location!
Stayed in April 2024
Reviewed: April 5, 2024
Orlando
United States of AmericaI could say that around 5 or 6 in the morning trash truck was picking up dumpster and I thought it was thundering that it.
Room was great was clean. Family like it .Like that you could just go to the river walk from there don’t need to drive anywhere don’t need to worry about getting pulled over 😁. The Alamo is just behind the parking garage. I would definitely recommend Hyatt for business or the weekend.
Stayed in March 2024
Reviewed: April 2, 2024
Ruben
United States of AmericaNo complaints
Very centrally located to every attraction.
Stayed in April 2024
Reviewed: April 1, 2024
Cynthia
United States of AmericaThere was construction near the hotel and the view was impacted but not the fault of the hotel.
The location was excellent. The room was well located and the beds were comfy.
Stayed in March 2024
Reviewed: March 18, 2024
Marta
United States of AmericaGetting roo. Service. No menu in room and had to enter order difficult. Gave up.
Pool and breakfast, location, parking
Stayed in March 2024
Reviewed: March 14, 2024
Veronica
United States of AmericaThey charged us double one pending transaction and then the actual stay. So it took Double out of our account which put us in a bind living wise
It was nice
Stayed in March 2024
Reviewed: March 14, 2024
Jerry
United States of AmericaI cannot think of a single thing I disliked about this hotel. The place was busy as a bee but they made sure all of our needs and wants were met. And they did it in a prompt manner. I give this hotel the highest rating of any place I have stayed in even prior to my retirement in 2009. My employed position required constant travel all over the country and I stayed at more places than I could possibly remember. But this hotel by far was the best of all. Thank you!
Staff! The entire staff at this hotel were excellent! The location, the room, the beds and all that sort of thing were all great. But the staff made the difference. Every member of the staff were cordial, pleasant, helpful, courteous and they all made us feel welcomed and appreciated! They made us feel like family. Thank you all!
Stayed in March 2024
Reviewed: March 12, 2024
Cindi
United States of AmericaThe bed could have been better, the alarm went off telling us to exit the room and take the stairs - very alarming to wake up that way - luckily it turned off but then hard to go back to sleep
Great location, our room was nice, wish the bed was a little more plush. The bar was awesome
Stayed in March 2024
Reviewed: March 7, 2024
Catherine
United States of AmericaView was not overlooking river as described when booking
Bed
Stayed in February 2024
Reviewed: March 2, 2024
Joana
United States of AmericaThe property is is wonderfully located in the middle of all the riverwalk. One side of the hotel is steps away from the riverwalk with access to lots of great restaurants. On the other side you have the best access to the Alamo along with other tourists attractions in the area. Walking distance to the mall and the convention center.
Stayed in February 2024
Reviewed: February 26, 2024
Duane
United States of AmericaThere was no “cozy” places to hang out with friends. The Lobby was a gigantic throughout fare - very spacious but no small gathering places.
Staff was friendly and helpful! The location was great for the Alamo and the Riverwalk.
Stayed in February 2024
Reviewed: February 12, 2024
Linda
United States of Americagreat location. great staff
Stayed in February 2024
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