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  5. Reviews of Sandcastle Oceanfront Resort at the Pavilion

Reviews of Sandcastle Oceanfront Resort at the Pavilion This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1802 North Ocean Boulevard, Myrtle Beach, SC 29577, United States of America

#164 of 199 hotels in Myrtle Beach

Guests' Choice

Review Score

Based on 1147 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.3

  • Location

    8.3

  • Facilities

    5.9

  • Staff

    7.1

  • Value for money

    6.1

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 9, 2024

    6.0
    Loved location but this hotel needs work on cleanliness
    • Leisure trip
    • Travelers with friends
    • Ocean View with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Halls elevators and surrounding outdoors was dirty

    Location

    Stayed in May 2024

  • Reviewed: June 9, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Ocean View with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    The loud music every afternoon and night

    That It was right close to the beach beautiful view

    Stayed in June 2024

  • Reviewed: June 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Elevator slow and could be a little cleaner

    Overall ok. The elevator very slow. Most staff very nice and helpful

    Stayed in June 2024

  • Reviewed: June 6, 2024

    7.0
    I expected a little better amenities
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot tub, no working ice machine in the building. Also some of the room sockets didn't work. The coffee maker didn't work.

    The pool and bar and dj

    Stayed in June 2024

  • Reviewed: June 3, 2024

    5.0
    Overpriced MOTEL and filthy this place needs allot of work done to it
    • Leisure trip
    • Family with young children
    • Queen Suite with Side View
    • Stayed 3 nights
    • Submitted from a mobile device

    I paid for a suites and the first room they put me and my family in was not at all like advertised and wayy over priced for 645$! Holes in the wall rooms. Carpet so dirty my son’s feet were black in 5 mins GROSS Mismatched tables and chairs. Hotel stunk in public areas. Not well kept at all. I did pay 25$ more for a different room but it was still just as nasty and unlike what is advertised. At least this one I could move around and had the space we needed! There wasn’t even real blankets on the beds. Our door didn’t shut correctly and the back door was unsafe and stretched when opened and have to be held up to slide close. NOT WORTH THE MONEY for a family vacation. Also we have a 25 dollar deposit for each night and I’m not sure why it was filthy. I also asked the front desk what room the recommend and was told she has no clues she doesn’t go into the rooms! I will be booking at a different hotel our next trip. I also did not like that they were okay with people playing music on the top floor balcony on 100 that was the exact opposite of appropriate for children.

    The amenities like the pool and beach access but that’s about it.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    6.0
    It was OK!
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size small, pool area chairs broken, dirty or torn. Baby pool dirty, bar closes early, rude bartender. Parking was a nightmare. Broken bathroom tub and sink, drains slow.

    The view, beach access, nice and helpful staff.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    See above. The other questions are already arnswered.

    The rooms definitely some renovations. The drapes had splits and holes in them. The shower was falling apart and security in the rooms needed attention.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    5.0
    Affordable
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Could not get ice had no ice buckets they only started putting things out for the weekend. It’s like they didn’t care about the people through the weekdays. All the staff was nice exceptional, except the lady that checked us in

    Close to the beach

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Being in the second building, it's old. The main building is much nicer.

    Location

    Stayed in May 2024

  • Reviewed: May 20, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathtub missing knob. Door painted. Room was just decent. A lot of loud talking and arguing that woke me up on my morning of departure.

    Location

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Mediocre
    • Leisure trip
    • Group
    • Ocean View One Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was unhappy. Room could have been cleaner.

    That it’s ocean front

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    If you’re looking for somewhere cheap to stay and beach front access I would recommend.
    • Leisure trip
    • Group
    • Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a Fraternity that showed up and they were loud and trashed the beach. Blasting music and smoking and I couldn’t leave my door open to feel the ocean breeze. But that was out of the property’s control. There weren’t enough towels though and my lamp shade had mold on it, but the property did correct it. The booking as said there would be a hot tub, when we arrived we were told there was not it was at the south end location..

    friendly staff, and I was able to get into my room earlier as I arrived an hour early. I also was able to get beach front view! And it was a super close walk to the strip I did not have to drive at all once I went to Walmart to get a few necessities I walked the remainder of the trip.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    7.0
    I needed to get away. I did. I was on the beach in a confortable room. Good enough.
    • With a pet
    • Leisure trip
    • Solo traveler
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Paid for early check-in and for a room on a high floor - got neither.

    No breakfast provided

    Stayed in April 2024

  • Reviewed: April 29, 2024

    5.0
    This would be my second time staying. My first time was better then my second
    • Leisure trip
    • Solo traveler
    • Partial Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattresses are very hard, there was hair all in the bathroom tube. A huge hole in the bathroom door. And the room I looked at was supposed to have a refrigerator at stove there wasn’t one.

    The lady at the front desk when I checked in was very nice we talked for about 15 minutes. She was very sweet.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    5.0
    My stay was ok, but I wish I had a different room.
    • Leisure trip
    • Couple
    • Accessible Partial Ocean View with Two Queen Beds
    • Stayed 2 nights

    The room was right by the entrance and I heard everybody going in and out all times of the night. I asked for a different room but, I was told there were none available. There were no light bulbs in the lamps and I saw a roach crawling up the wall.

    Location

    Stayed in March 2024

  • Reviewed: April 14, 2024

    5.0
    The stay was okay but needed work.
    • Leisure trip
    • Family with young children
    • Queen Suite with Side View
    • Stayed 3 nights
    • Submitted from a mobile device

    Need better security. People drunk kicking and trying to enter rooms. Loud music and uncontrollable parties after quiet hours. The room had broken things that we had to tighten and readjust. The hotel was expensive compared to services.

    Beach front Roomy

    Stayed in April 2024

  • Reviewed: April 7, 2024

    5.0
    It was a good stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Side View
    • Stayed 4 nights
    • Submitted from a mobile device

    I thought it was going to be a better room

    There was breakfast?

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ocean View One Bedroom Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping

    Location and size of the room.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    The incident about the pool really made me upset because my son didn’t get to enjoy the pool.
    • Leisure trip
    • Family with young children
    • Partial Ocean View with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    I was blanty lied to. I was bringing my son to enjoy his spring break. His favorite thing to do is swim. With the pools being cold, I called the hotel not once but three times to make sure the pool was heated before I booked since it’s my son’s main form of entertainment while at the beach. They told me they had an indoor heated pool. Once I got to the hotel I also asked at the front desk if the pool was heated. They said yes! Lo and behold me and my son headed to the pool and it was freezing. I was super disappointed and upset. Why didn’t they just tell me the truth ? I could have found a heated pool resort. 😒

    Location

    Stayed in April 2024

  • Reviewed: April 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Ocean View One Bedroom Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No iron or ironing board no kitchen appliances hair in bath tub Murphy bed very uncomfortable. The hotel needs a lot of upgrading

    Location

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    It was ok
    • Leisure trip
    • Travelers with friends
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Not everything was in the room. Shower pressure was low. Big white guy at front desk wasn’t to friendly

    It was clean

    Stayed in March 2024

  • Reviewed: March 29, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelled like wet dog. The garbage and dirty linens from other rooms stayed outside of the room overnight and until someone got to it (middle of the next day). The cleanliness of the place could have been done so much better.

    The staff was very helpful and nice. And the view was immaculate.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Decent for the price and staff was very friendly and helpful
    • Leisure trip
    • Travelers with friends
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Could be a little cleaner

    Location

    Stayed in March 2024

  • Reviewed: March 11, 2024

    6.0
    No ice or soda machine in facility
    • Leisure trip
    • Couple
    • Ocean View with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness

    No breakfast

    Stayed in March 2024

Showing 1 - 25

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