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  5. Reviews of Sandcastle Resort

Reviews of Sandcastle Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1307 Atlantic Avenue, Virginia Beach, VA 23451, United States of America

#70 of 136 hotels in Virginia Beach

Guests' Choice

Review Score

Based on 2102 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.4

  • Location

    9.0

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    6.9

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    7.0
    Fun
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The bar attached to the hotel.

    Stayed in April 2024

  • Reviewed: May 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I would say "wasn't up to par" was I wish you guys served some type of breakfast meat(sausage ,bacon etc) with your breakfast , and instead of frozen waffles the fresh mix with waffle maker.😔

    We did enjoy our stay very much. The staff was attentive and friendly and the staff that didn't speak English got you to someone that could without being rude. My family and I really enjoyed the beach and the pool. we had a ball and we will definitely be back in the summer months.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast selection was a little disappointing.

    The view and room was great.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    7.0
    A nice place for a one day getaway.
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The morning noise

    The view

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Overall great location, great experience
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The elevators were slow and the numbering in the elevators were off at times. The breakfast was very plain which was disappointing. The hotel was clean but could be cleaner.

    The bed was insanely perfect. Right height and just the right firmness. It was an excellent location as well as it and the balcony made it even more perfect! The free parking in a garage was also a major plus!

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    I would stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location and the staff was very accommodating

    The view

    Stayed in April 2024

  • Reviewed: May 24, 2024

    8.0
    Expensive for a weekend to bring the grandkids to a show but it isn’t the facilities fault. VA Beach taxes are outrageou
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom. No where to hang your towels.

    Location

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    We enjoyed it
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    We had water in the room after a storm one night. Maintenance came up but didn't find any leaks only water around AC unit

    It was ok .my wife expected more in some prepared oatmeal.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    7.0
    Mostly enjoyed the stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Music on Friday night was very loud and vibrating in the room above Ocean 14. Friday night dog was barking in the building on pet free building.

    The location was great, board walk was nice.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    7.0
    • Leisure trip
    • Family with young children
    • Room with Two Double Beds - Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 15, 2024

    6.0
    Worth the money
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The pull out couches were very uncomfortable

    Spacious

    Stayed in May 2024

  • Reviewed: May 14, 2024

    7.0
    Over all my stay was good
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It need to be a little more cleaner and they need to fix the heater over top of the pool

    The deep bath tub in the handicap room

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    It was an overall 7- it could use some updates to the carpets, the elevator and breakfast also linen
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast, could use more options for the space. Maybe a waffle maker

    Location, pricing, parking

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Spur of the moment Family Trip.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the vending machines didn't work. The hallway going in and out of our room to the elevator smelt of marijuana. Some of the other guests were loud in their rooms after hours and being loud in the hallway.

    We enjoyed how close it was on the beach, the rooms were nice the view was amazing, good selection on the breakfast. The staff was friendly. The pool was nice and warm and had towels. There was even a live rabbit running around outside the bar when my husband and I went out to walk on the beach late evening. It was pretty cool the elevator spoke to us as we entered as well. Even our kids enjoyed it.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    This is our second stay and we will definitely be back!! Hopefully they can change the breakfast back from two years ago
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast, we are use to Gravy and biscuits, eggs, sausage or eggs! I am on a protein diet so I really couldn’t eat a lot of the breakfast items. They had cereal, muffins, toast, bagels, juice, and coffee!

    Great location! Right on the beach front!!

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    very nice
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 1 night

    Older hotel, low parking garage

    Location and price were great. Staff was very accommodating

    Stayed in April 2024

  • Reviewed: May 2, 2024

    8.0
    Staff needs to stop the smoking
    • Leisure trip
    • Couple
    • King Room with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Whole stay ruined due to marijuana smoking guests the floor below. Could not sit on our balcony without smelling the smoke even though hotel is smoke-free. They smoked for hours and the smell even got sucked into our room when we turned A/C on

    Cheap breakfast. Waffles tasted like cardboard.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Basic

    Stayed in April 2024

  • Reviewed: April 27, 2024

    6.0
    Good admin people but low quality
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I compare it to Dubai my country (I can get 7 stars luxury hotel in Dubai in less price) I hope they know more about luxury hotel from Dubai hotels (This resort is one star in Dubai)

    The staff are good

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very relaxing. Would stay here again.
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The oceans restaurant. Could not get anyone to wait on us and left.

    Very pretty ocean 💙 view. The breakfast left much to desire. Very continental. It was a clean hotel.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not much things for small children.

    I liked how close we were to the beach.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    good place to stay
    • Business trip
    • Family with young children
    • Room with Two Double Beds - Partial Ocean View
    • Stayed 1 night

    facilities were older but maintained well

    Great view of the ocean, breakfast was fine, customer service was good.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    It's a good place to lay your head.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are cramped for a family of 4. I keep telling the wife we're going to get connecting rooms next time we go to the beach, I think I convinced her this time!

    This was a last minute booking for us but we were very happy with the price. We liked the location of the hotel and the pool was clean The included breakfast was a good start to the day. Of course the view, I'm a sucker for a sunrise ocean view. The lobby was a nice place to hang out relax and chat. It was very convenient to have two restaurants and a convenience store on the ground floor of the hotel.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Ocean View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only complaint would be the Continental breakfast was lacking and disappointing but that's not a big deal in reality

    Location cleanliness of hotel easy check in

    Stayed in April 2024

Showing 1 - 25

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