9300 Emerald Coast Pkwy, Destin, FL 32550, United States of America
#523 of 523 hotels in Destin
Guests' ChoiceBased on 2795 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.3
Facilities
7.7
Staff
8.0
Value for money
7.3
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Mary
United States of AmericaVery poor communication. Check in was not staffed well. Waited for the blue tram for over an hour and then just drove myself.
The view was beautiful.
Stayed in May 2024
Reviewed: May 28, 2024
Krista
United States of AmericaNeeds to be updated, furniture was old and the bolt in the door would not lock
Location was perfect
Stayed in May 2024
Reviewed: May 28, 2024
Francois
United States of AmericaWay too big. The neighbors above were very loud. Footsteps all night.
Stayed in May 2024
Reviewed: May 26, 2024
Candice
United States of AmericaThe room was just average and the furniture was old wood and it was warped. The room had a moldy smell in the room. I requested another room but when I requested at the front desk, they said the property was completely booked. They sent maintenance and housekeeping to refresh the room and they did a good job which made it bearable, however, in my mind there is still a problem but we were only staying for 1 day so I made it worked and enjoyed our stay.
The property is beautiful. They have anything you could think of doing. There are a few amenities that come with the stay which is incredible. You could spend a few days just exploring the property.
Stayed in May 2024
Reviewed: May 24, 2024
Crystal
United States of AmericaI didn't like that I had to go back down to the front desk and get our room changed and wait in a long line. I suggest having a guest service aside from the check in line for those guest that are already checked. I texted about needing to change rooms but was told I had to come back down to the front desk.
When we first checked in we was not happy with bottom floor room, which was right at the patio and we had no privacy therefore I went back down to the front desk and had to wait again in a long line. But they did give us a higher room and it was great and had a great view of the bay. We had a great time and will be back again. Next year plan to bring the whole family with us.
Stayed in May 2024
Reviewed: May 17, 2024
Eddie
United States of AmericaThe condo could use some furniture and flooring upgrade.
Stayed in May 2024
Reviewed: May 15, 2024
Hadeal
United States of AmericaThe furniture is old The bathroom need maintenance The flash is broken and leakage they try to fix but it take long time
Stayed in May 2024
Reviewed: May 14, 2024
Charmaine
United States of AmericaWe had no way to charge our cell phones and the tv was kinda difficult to use.
the pool was very nice and it was nice to sit outside at night at the tables and have a snack with my daughter. It was very convenient to have the trams and each driver was very friendly and helpful. The room was also very clean.
Stayed in May 2024
Reviewed: May 13, 2024
Sabine
United States of AmericaExcellent location, clean rooms and great amenities.
Stayed in May 2024
Reviewed: May 12, 2024
Kaitlyn
United States of AmericaThey really need to update their appliances. The washers and dryers are on their last leg. We wasted time and money because one of the dryers heat element was out, and just tumbled our clothes around. I don’t think their prices are very fair. While the area is beautiful, I don’t think it was worth the price. Especially seeing as you pay a cleaning fee and have to do most of the pick up yourself. If you go on the weekend, please be aware that the shuttle will more than likely not be available to you. There was a wedding and the shuttle driver ignored everyone else on the property. The driver didn’t even stop to inform the guests that they were only picking up wedding guests. I do believe that they should improve in many areas. All and all it didn’t ruin our family stay but there were some inconveniences. We may just be hotel people instead of a site like this.
We enjoyed how close everything was the our room. The private access to the beach definitely made it much easier to get down there and enjoy the water. Destin, FL is beautiful and the beach was gorgeous. Beds were pretty comfortable and the condo was clean upon arrival. Check in employees were kind.
Stayed in May 2024
Reviewed: May 9, 2024
David
United States of AmericaNever saw any staff at all. Garbage in lobby was overflowing by the time we left. Prices on property were outrageous.
A lot to do around us and on property
Stayed in May 2024
Reviewed: May 7, 2024
Lawrence
United States of AmericaThe description of the property was not clear. It was broken up into several complexes. Beach access from hotel was limited.
Location was good
Stayed in May 2024
Reviewed: May 6, 2024
Kasey
United States of AmericaHaving to take my own trash out. Having to carry up my own luggage No towels at the pool.
The view after asking to be switched to a bay view room. The breakfast at the Cafe. The helpful staff and front desk employees especially Yanique.
Stayed in May 2024
Reviewed: May 6, 2024
Detrick
United States of AmericaCondo was a small, needed updates; Bed, furniture and appliances. Great view
Stayed in May 2024
Reviewed: May 2, 2024
Angela
United States of AmericaThe air condition did not work but someone came out to fix.it quickly. The water was shut off three times, because of a sensory problem but, was turned back on when I called front desk.
It was all beautiful the scenery from the room. The unit was really nice. The staff was nice. The unit had everything in it including a beach chair and floaties,
Stayed in April 2024
Reviewed: April 28, 2024
Steven
United States of AmericaThere was a leak in the closet that made a drip noise.
Closet to everything. Beautiful area.
Stayed in April 2024
Reviewed: April 22, 2024
Adreanna
United States of AmericaUnfortunately, in our unit, the dryer did ruin a few clothing items and the outlet in the bathroom did not work at all. Which is where the only mirror was. Also, we purchased chairs and an umbrella to enjoy a beach day but were completely blocked off by people coming and setting up directly in front of us…not too far from reach.( We were in the front row that shortly turned in the very back due to people piling up in front of the rented chairs and umbrellas. Literally had a baby tent touching our feet that did not belong to us.) The beach very much seemed and felt like a public beach.
I liked the how clean the property was and the staff were very welcoming.
Stayed in April 2024
Reviewed: April 22, 2024
Mrs
United States of AmericaI have no complaints!
The property was awesome, the view was great! The room was clean and the bed was extra comfy! The perfect getaway from the city to celebrate our anniversary.
Stayed in April 2024
Reviewed: April 17, 2024
Jacobus
United States of AmericaElevator kept breaking down
The bed was comfortable room was clean
Stayed in April 2024
Reviewed: April 17, 2024
Jacobus
United States of AmericaNoise levels but it was spring break time elevator kept breaking as well
The mattress and room was clean
Stayed in April 2024
Reviewed: April 14, 2024
Tinesha
United States of AmericaSome of the staff were rude.
I loved the location. Everything was beautiful.
Stayed in March 2024
Reviewed: April 11, 2024
Casey
United States of AmericaThe water system in the room was very loud. Anytime the sink, toilet, or shower was used, it would hum.
Great resort. Convenient to additional restaurants and the outlet.
Stayed in April 2024
Reviewed: April 9, 2024
Latoya
United States of AmericaNot knowing the beach view was hidden behind other hotels
Accessible to the beach, restaurants, and pools
Stayed in April 2024
Reviewed: April 4, 2024
Alexis
United States of AmericaThere were alot of teenagers/kids driving golf carts hazardously and under the influence.
The property is beautiful and truly never need to leave the resort. It has dining, 3 different pools, marina, shopping, bars, convince store, fishing spots, beach and our condo was right on the ocean so we got to see a beautiful sunrise and sunset every night.
Stayed in April 2024
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