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  5. Reviews of Sandman Signature Plano-Frisco Hotel

Reviews of Sandman Signature Plano-Frisco Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8451 Parkwood Boulevard, Plano, TX 75024, United States of America

#7 of 60 hotels in Plano

Guests' Choice

Review Score

Based on 929 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    10
    This must be your NO1 choice, the bar next door adds to the hotels friendly, safe vibe.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    I liked it all :)

    The staff was really helpful and welcoming. I was a little sick and asked for painkillers, and they had them at hand, which made a difference in my stay. The hotel has a bar next door, which is exceptional and a great bonus to the hotel's location.

    Stayed in April 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!!!

    Everything!!

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was clean and inviting. Staff very kind. W

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    We will make this our getaway spot for future staycations without a second thought.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location, the vibe, the bed was so comfortable. The room was so neat and clean. The hotel was quiet. I can not forget to mention the staff! Alicia checked us in and was AMAZING. She was so nice and thoughtful and laid back. The morning staff was extremely nice to me as well.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    It was a wonderful experience and I felt very comfortable during my stay.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights

    I can't think of anything, everything is fine

    Hotel's location is very good and the services that are available to guests are excellent

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    I will definitely come back when I need a mini vacation or just want to pamper myself.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that my stay was over and I had to leave.

    The staff was amazing. They made everything perfect for me. The room was beautiful. Best sleep I had in a while. 2 eating options on site. The Sharks sports bar had a chicken sandwich that is pure goodness, and I didn't have to wait long for my food.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Everything

    Stayed in April 2024

  • Reviewed: April 9, 2024

    10
    I will be back.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    coffee stations is cool but very slow. If you are grabbing a morning coffee you are standing in line like at starbucks (but for a machine) and time is a premium in the morning. I would find a more convenient and faster option.

    Quiet atmosphere, modern-clean rooms, and friendly/helpful staff.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Did enjoy my stay. Will be back.
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy check in, check out !

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was way too small and cramped. And no guide on the tv

    Room was great very clean and loved the big walk in shower. Was able to check in early and loved proximity to Legacy center

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    Beautiful stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure in the sink was low my entire stay. Shower was fine!!!

    Love the ambience. It offered two onsite restaurants with 2 different vibes. The staff was exceptional. Ashley was a beautiful soul!!! With beautiful makeup!!! The room was spacious. Great location!!

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Great location, great stay!
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleanliness, comfortable beds, great customer service! Oh and Price!

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    The manager Jennifer and the assistant manager Alicia were great and took good care of me and my fiance

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    INCREDIBLE!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn’t anything I didn’t like.

    Customer service was top tier! Brian you ROCK! He was very confident in his property. Yes this property exceeded my expectations. It was clean, quiet and all around a nice place!

    Stayed in February 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no maintenance after a certain time. The front desk person was pulled away from the desk to take things to the rooms which left the front desk unattended and the phone ringing when we needed assistance

    The staff had a lot of personality.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Great location, great hotel!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location is prime. Prices were great! Everything was nice and clean and new.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    10
    Great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Liked everything

    Close to everything. The 2 restaurants inside the hotel have great food and drinks

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    For our overnight stay it was great!!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I’d say it could use a good deep cleaning. Coffee/tea around was pretty dirty I mean floors and all. Rooms were ok but they too could use a good deep cleaning. Carpets on bottom floor where they allow dogs which we had our baby too were pretty yucky with stains. Our mini schnauzer does not EVER pee inside but I can’t say that for all dogs. We walk our girl regularly.

    Everyone was super nice! Sharks club on property was great for dinner and drinks.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Great just wish the room was a little cleaner and the tv had more variety for channels
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room could have been a tad cleaner. There was trash still left in the bathroom trash can, black hair on the bathroom door and dirt in the bathtub. Not a huge deal but easy fixes if more attention to detail is done when cleaning. Also the tv channel selection is not great

    Hotel was very nice! Great location and front desk staff was wonderful.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    If we are ever in the area, we will definitely stay here again!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    I absolutely loved everything about our stay! From the location of the hotel to the bed!

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel was great!

    Everything from the staff to the room.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Fantastic vacation was had by all.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The small pool. Too many people for the size of the pool.

    Location, it was between the cities that were planned for our vacation.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Exceptional
    • Family with young children
    • Corporate King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Loved everything

    Clean and friendly

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    The rooms are clean, staff friendly, pricey but worth it, I would def recommend this hotel to others
    • Leisure trip
    • Group
    • Corporate King Suite with Sofa Bed
    • Stayed 1 night

    I did not like how the breakfast worked. It was $15 per person (even my 1.5 yr old...) and the breakfast was a standard hotel breakfast you'd find at other hotels... You had to walk to the attached restaurant where they had tables setup with the buffet style breakfast. Just not what we expected. But overall our stay was excellent.

    I loved how clean the suite was and how the stocked the room was with kitchen necessities. The bed was comfortable and I loved how there were 2 TVs in the room. One for the living room did well for the boys to watch sports and the one in the bedroom was great for having a toddler.

    Stayed in March 2024

Showing 1 - 25

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