2424 Mission Street, Santa Cruz, CA 95060, United States of America
#10 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 355 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.6
Facilities
8.9
Staff
9.2
Value for money
8.2
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Nina
United States of AmericaStaff are not friendly. Stay seated when we checked in. Not very welcoming
Location
Stayed in May 2024
Reviewed: May 15, 2024
Ben
United States of AmericaI had a hard time figuring what light switch to use. Someone had turned them all off.
Proximity to where I needed to be.
Stayed in May 2024
Reviewed: May 8, 2024
Ken
United States of AmericaOur room was on the street side of the hotel and it was very noisy. Trucks and cars going by constantly. If I stay there again, I would insist on a room on the other side of the hotel. When leaving, I asked to print out the room charges to show that I had a zero balance and the sheet she handed me was for another customer staying on different dates, but I didn’t realize it until after I left.
Stayed in May 2024
Reviewed: May 6, 2024
Susan
United States of AmericaI asked for a king bedroom not knowing they were all on the Mission St side. The car/bus noise was noticible on a Saturday night. By midnight, the traffic slowed down and was not bad. If you want a room on the back side/non street side, get a double queen room.
This is a new hotel and everything in the large room worked, was clean, and comfortable. Coffee in the lobby 24/7, breakfast in the morning with a variety of food and drinks. They also had an exercise room with dumbells and machines that would satisfy. The location was very close to where I was going and parking on site was easy at no cost.
Stayed in May 2024
Reviewed: May 6, 2024
Patricia
United States of AmericaThe first room I was given had an unchanged dirty bed linens. They immediately gave me a new room which was fine
Location
Stayed in May 2024
Reviewed: April 24, 2024
Mark
United States of AmericaStreet side noise is to be expected
Breakfast is good. Location for West SC is great
Stayed in April 2024
Reviewed: April 13, 2024
Judith
United States of Americano grounds to walk dog
large room, very good breakfast, location
Stayed in April 2024
Reviewed: April 7, 2024
Celestial
United States of Americawould love if there was more amenities like a pool or hot tub
room was clean and modern and the bed was comfortable!
Stayed in March 2024
Reviewed: April 5, 2024
Mariana
United States of AmericaThe show looked a little dirty and I was told there would be a fold out bed and there wasn't.
Stayed in April 2024
Reviewed: March 29, 2024
Tudor
United States of AmericaGreat location and clean rooms.
Stayed in March 2024
Reviewed: February 14, 2024
Gail
United States of AmericaI had to leave too soon!
Large clean rooms. Helpful, friendly staff. Excellent location. Could walk to Natural Bridges State Park and butterflies. Less than a mile to waterfront. I walked to wharf and lighthouse areas, but short drive if one isn't a walker. Lots of restaurants and breweries and wineries and New Leaf grocery in a few blocks. Free parking. Very good breakfast variety.
Stayed in February 2024
Reviewed: February 14, 2024
Mary
United States of AmericaThe bed was awfully hard. Did not sleep that great and the street noise was pretty bad.
The location was perfect for our visit with UCSC student.
Stayed in February 2024
Reviewed: February 8, 2024
Mary
United States of AmericaNothing, we liked everything
Staff was helpful and friendly
Stayed in February 2024
Reviewed: January 16, 2024
Christine
United States of AmericaCoffee could’ve been better
It was very clean and the staff was super friendly and responsive.
Stayed in January 2024
Reviewed: January 11, 2024
Stephanie
United States of AmericaI had a very nice time staying here I brought my dog with me as well . My bed was super comfy and checkout was a breeze I will say though when I woke up in the morning and went to brush my teeth the water barely had any pressure and my husband said he tried to flush the toilet but it had no water it was a cold night so we assumed the pipes froze maybe it didn’t bother us though we made do . Will definitely be staying here anytime we’re in town !
Stayed in January 2024
Reviewed: January 6, 2024
Sheila
United States of AmericaIt is a central location but the view is not too exciting.
Nice hotel, breakfast and friendly staff. It's my second time at this hotel and it did not disappoint.
Stayed in January 2024
Reviewed: December 31, 2023
Annmarie
United States of AmericaNothing
The staff was friendly and the location was perfect
Stayed in December 2023
Reviewed: December 30, 2023
Carol
United States of AmericaTraffic noise
Location; accepts dogs
Stayed in December 2023
Reviewed: December 4, 2023
Bonnie
United States of AmericaThe noise level in the room from the street was really loud—made sleep difficult
The property is well located and very clean and modern
Stayed in December 2023
Reviewed: December 1, 2023
Su
United States of AmericaFriendly staff and convenient location.
Stayed in November 2023
Reviewed: November 22, 2023
Kristina
United States of AmericaThe in-room HVAC was very loud every time the fan cycled. If you are a light sleeper, bring earplugs
Great location across the street from hip West Side dining, shops, breweries & cafes. It was immaculately kept with modern decor, and the complimentary breakfast setup was impressive. Close to campus and beach, across the street from the bike path to Wilder Ranch and pet friendly! The staff were welcoming & went above and beyond to help me soothe our dog (who was terrified of the elevator) and the room was nice and spacious. We come to SC a few times a year to visit friends and mountain bike, this will definitely be our go-to stay from now on.
Stayed in November 2023
Reviewed: November 21, 2023
Juan
United States of AmericaIt was cold outside
Great room would love to come back
Stayed in November 2023
Reviewed: November 14, 2023
Toby
United States of AmericaBed pillows were fine for me but family member didn’t care for them ….. “too flat”
Location was excellent and there were restaurants and breweries close by. Pet friendly, staff personable, and breakfast options were fine.
Stayed in November 2023
Reviewed: October 24, 2023
Tim
United States of AmericaEverything was great shower broke so it was a problem
Stayed in October 2023
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