175 West Cliff Drive, Santa Cruz, CA 95060, United States of America
#7 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 898 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.8
Staff
9.2
Value for money
7.7
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Kirsten
United States of AmericaOnly that we had to leave, would have loved to stay another few days.
Hotel is right on the beach, staff was so friendly and helpful, clean and so many amenities!
Stayed in May 2024
Reviewed: May 18, 2024
Haniya
United States of AmericaThe water connected to the shower at the pools shut off as I was using them. I don’t know if it was intentional or not.
Breakfast was great, front desk who checked me in and who helped me with information regarding room service were so sweet and helpful.
Stayed in May 2024
Reviewed: May 15, 2024
John
CanadaMold in shower means it’s time to refresh. Staff at jacks a tad edgy and too high high for the type of folk who come to resort.. simpler family friendly menu. Would have liked to self park closer to building. People smoking for hours right outside the pool exit to beach means no monitoring of area I’d bet
Stayed in May 2024
Reviewed: May 15, 2024
Bari
United States of AmericaThey put us in a handicapped room where the shower flooded the bathroom. Always state you do not want a handicapped room unless you need one.
Great view. Easy access to lobby. Food at the Jack O'Neil restaurant and lounge was excellent. Great service by Hannah, Maggie and Andrew the bartender. Good location.
Stayed in May 2024
Reviewed: May 4, 2024
Valerie
United States of AmericaThe bartenders could have been friendlier. Also the blankets were stiff and not comfortable. Make sure to bring you own if you decide to stay here.
Great location! Clean room. Love that you can access the beach so easily.
Stayed in May 2024
Reviewed: April 29, 2024
Nicole
United States of AmericaI booked this room because of the location of the pool. I was not notified the pool was closed during booking.
Valley parking. Balcony
Stayed in April 2024
Reviewed: April 29, 2024
Marisa
United States of AmericaThere was a dirty towel left in bathroom when we arrived
Stayed in April 2024
Reviewed: April 21, 2024
Jack
United States of AmericaVery good all around
Stayed in April 2024
Reviewed: April 15, 2024
Shelley
United States of AmericaThe rooms have shutters that let in too much light. It would be nice if they blocked it all out. Our second room in the tower had a loud air conditioner.
The staff was friendly and responsive to all our needs. This includes the check in receptionist, the valet, the waitor at the restaurant and the bartender at the pool (especially him), everyone made us feel well taken care of and had a great attitude.
Stayed in April 2024
Reviewed: April 11, 2024
Nico
United States of AmericaLove its proximity to the beach (it's literally on the beach)! We splurged for an ocean-view room and loved hearing the waves crash at night. Love the vintage vibe and room decor, and location was a 8-10 min. walk to boardwalk and wharf. Great location for where we wanted to be for that weekend—our friends got married at the Boardwalk, so proximity and being able to walk back to the hotel was key.
Stayed in March 2024
Reviewed: March 30, 2024
Michele
United States of AmericaIt would be nice to get an ADA room with the same type of view the other rooms have
The view was amazing! Breathtaking! The staff was exceptional during our stay in every way- My husband is on Hospice and a trip to the Beach was just what we needed. From making the reservation to checking out , the staff went above and beyond to make our stay a memorable one.
Stayed in March 2024
Reviewed: March 28, 2024
Sheila
United States of AmericaLocation amazing
Stayed in March 2024
Reviewed: March 25, 2024
Gerard
IrelandNothing really - parking across the road- but that’s the only thing really
Nice balcony looking over the bay & pier Beach access - had a late Feb dip Restaurant on site Simple breakfast in the morning Suited us as a stop on Route 1 trip
Stayed in February 2024
Reviewed: March 23, 2024
Laura
United States of AmericaMy toilet was clogged at midnight my 2nd night there I had to use the lobby bathroom
View, room, bed, food and location
Stayed in February 2024
Reviewed: March 23, 2024
Cori
United States of AmericaLoved hearing the ocean from our room
Stayed in March 2024
Reviewed: March 22, 2024
Linda
United States of AmericaI did not see any gym at the location.
I loved the view and the easy access to the pool area and beach.
Stayed in March 2024
Reviewed: March 21, 2024
Susan
CanadaPublic beach right below us.
The view was great, an older hotel but well maintained.
Stayed in March 2024
Reviewed: March 18, 2024
Leann
United States of AmericaThe view, how it was centered around the beach theme which is my favorite the staff was all so amazing the valet parking attendants super awesome and really helpful
The location, the balcony, walking distance to the boardwalk and pier
Stayed in March 2024
Reviewed: March 18, 2024
Tanya
AustraliaLittle pricey. But we are Australian so our dollar is not so good. $510 AUD for one night 🙈.
We absolutely loved this motel. The facilities (heated pool and spa, drinks bar at the pool and even fire pit seating ) were all incredible. The location was right next to the pier which had heaps of restaurants. Wish we could have stayed longer.
Stayed in March 2024
Reviewed: March 17, 2024
Lauren
United States of AmericaThey recently remodeled the pool area and it’s more sterile and not as welcoming as before. We miss the big comfy egg chairs.
Beautiful property right on the beach. Love the retro style.
Stayed in February 2024
Reviewed: March 17, 2024
Chiara
United States of AmericaI wish I got to stay longer.
The breakfast was delicious and the portions were perfect! I love how retro and special the hotel itself feels! It is my favorite hotel and the best in Santa Cruz!
Stayed in March 2024
Reviewed: March 10, 2024
Elizabeth
United States of AmericaThe bar and pool closes too early!
I loved the retro vibe and the incredible ocean view. The beds were super comfy! And the bar had the nicest staff and delicious fish tacos!
Stayed in March 2024
Reviewed: March 9, 2024
Tzana
CanadaLocation was amazing! Falling asleep to the lapping waves was priceless.
Stayed in March 2024
Reviewed: March 5, 2024
Caren
United States of AmericaNothing
Beautiful! Unique. What a treat
Stayed in March 2024
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