The room has an awkward layout. Had to keep bathroom door closed all of the time. Shower door opened on the wrong side. Pool and spa were out of order.

The room was quiet and comfortable. Staff were friendly and helpful. Breakfast was good. Well located close to ucsc and sc downtown.

Stayed in April 2024

Property was fine

Location

Stayed in April 2024

There's only one way to get to rooms above the first floor; the elevator. I prefer using stairs to access upper floors and that doesn't exist at this venue. There are stairs that connect between floors and lead to exiting the inn without going through the lobby, but one can only get back to their room by going through the lobby to take the elevator. I assume this is a security feature.

Having been to this venue before, I chose it based on its recent construction (built in 2014-15) and the location; just far enough outside the city to provide some peace, but close enough to access wants and needs that a city's business district can provide. The property is also in close proximity to some fine pedestrian paths and trails. One can find their way to Natural Bridges, Seymour Science Center, or even Wilder State Park without driving.

Stayed in March 2024

A bit out of the city center, however convenient for driving around

Clean and spacious room, view from balcony

Stayed in February 2024

Space

Location. I was there when the fire alarm went off and a second time when the power for the whole building went out - big storm. But I still come back because it’s a good place. Maybe I’ll get a free stay based on above. Only thing that needs help BADLY is the morning breakfast- very sad need real eggs, sausage/bacon, other items the resemble REAL food.

Stayed in January 2024

At check-in, there was a nasty surprise of an additional $50 charge to cover possible incidental expenses. My budget didn't cover this surprise and it made for an unpleasant beginning to the weekend. I hope that this policy will be disclosed in the future- at Booking - during the reservation so some one like myself can choose if this policy works for me or not. Usually on the last day of a reservation, the cleaning crew comes AFTER the room has been vacated. Twice someone tried to come in while we were packing up. Check-out was at 11 but my room key stopped working before that.

Clean, spacious room and bathroom. Coffee machine, hair dryer and fridge in room. Iron and board in closet. Full breakfast with a LOT of choice. Gas fire pit on the back patio. Pool and exercise room included. Location is perfect for downtown access and the coastal beaches. Quiet cul-de sac.

Stayed in December 2023

No chairs on hotel balcony and no view -- you could see the top of trees and parking lot.

Proximity to UCSC

Stayed in October 2023

Location convenient to Hwy 1 but no restaurant near by. Have to drive to get dinner. Bright Flashing light of smoke detector above the bed.

Suite style room with fridge and microwave. Room faced away from highway so it was quiet. Footpath across the street led to Natural Bridge state park (15 min. Walk)

Stayed in October 2023

Next to a school

Near UCSC and surrounding travel locations.

Stayed in September 2023

There were no clean rooms at check in.

The cleanliness of the room, the breakfast and the ability to buy snacks.

Stayed in September 2023

I liked the continental breakfast.

Stayed in August 2023

Nothing

Very nice, clean, served a variety of items, friendly staff. Place was busy but not overwhelming. Good value, Coffee was hot ans good.

Stayed in July 2023

Disposable tableware for breakfast is not nice. No water offered in a room.

Spacious room with microwave and fridge in a room. 10 minutes walk to the Natural Bridges park.

Stayed in July 2023

The location was surprisingly quiet being both close to HWY 1 and the beach at Natural Bridges.

Stayed in July 2023

did not consider the breakfast

Stayed in July 2023

staff accomodated our request for king bed, made the stay for us

Stayed in July 2023

Bed was a little firm. The sofa was more comfortable. Height of the shower head…made it seem like no pressure, hard to rinse.

Room was nice, modern & clean. King Suite had 2 TVs. Breakfast had a good variety and the waffles were delicious. Coffee & Cream available in lobby!

Stayed in June 2023

Arrived at 3:30pm and at first told no rooms were available. Then someone yelled from an office that the rooms on the 4th floor are finished being clean but not updated in the computer. He then assigned us a room on the 3rd floor, which had an ajar door when we arrived but it was clean. Very strange.

Great location for visiting UCSC. About 15 min walk to the state beach. Nice selection for breakfast. Very good restaurants within short drive.

Stayed in June 2023

the staff was not friendly,Price for the night

it was clean

Stayed in June 2023

A bit more variety in the breakfast options. Very limited options protein wise.

The breakfast was good, clean tables and within a good space with the proper amount of tables. The rooms were great, quite comfortable.

Stayed in May 2023

Why on earth do they serve breakfast with plastic/ one time usable dishes and cutlery?! Plus weird stains on the bathroom wall.

Generally nice and clean

Stayed in May 2023

We only stayed one night. Didn’t get to experience all of Santa Cruz.

Great breakfast. Nice fitness room. Great location to UCSC. Would stay again and recommend.

Stayed in March 2023

Staff not very friendly

Rooms were spacious and clean. Quiet location and safe

Stayed in April 2023

Unfortunately, the hotel room doors slam shut very hard and loud and were annoying. We were on the 3rd floor and could hear the people on the 4th floor in the room above us running and jumping so loudly. I called the front desk and asked them to ask those guests to be aware of the sounds coming thru our ceiling, which they did, but unfortunately, it barely helped at all because the floor/ceiling is extremely thin and all sounds travelled into our room. Very disconcerting.

Loved the front desk staff. They went above and beyond the regular front desk staff duties. They were very helpful during our stay, giving us tips for catching an Uber, and where to go sightseeing. Skye was especially friendly and accommodating...

Stayed in April 2023