Reviews of Hotel Carmel Santa Monica This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
201 Broadway, Santa Monica, Los Angeles, CA 90401, United States of America
#276 of 384 hotels in Los Angeles
Guests' ChoiceReview Score
Based on 749 hotel reviews
7.1Score breakdown
-
Cleanliness
7.5
-
Comfort
7.7
-
Location
9.3
-
Facilities
6.8
-
Staff
8.2
-
Value for money
6.7
-
Free Wifi
7.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 14, 2022
Marc
United Arab Emirates16 Reviews2 helpful votes7.0“good location, overpriced, no minibar, no amenities”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Price Interieur
Location staff
Stayed in April 2022
-
Reviewed: April 10, 2022
Sylvia
United States of America4 Reviews6.0“It was okay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
Small room, charges of $35 a day to park your car.
the beach, close to restaurants.
Stayed in April 2022
-
Reviewed: April 4, 2022
Teresa
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Noise outside. Stains on couch. Carpet seemed dirty.
No breakfast. Location was convenient but noisy.
Stayed in April 2022
-
Reviewed: April 4, 2022
Presley
United States of America4 Reviews6.0“we had a really good time. location was good,”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
pretty outdated
location
Stayed in April 2022
-
Reviewed: April 1, 2022
Nick
United Kingdom23 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 2 nights
Check-in procedure...Expected to pay around £388 for my stay...ended up paying £404...my bill showed $512 dollars but my card was debited $529 or £404
Location
Stayed in March 2022
-
Reviewed: March 26, 2022
Connie
United States of America1 review6.0“It was okay.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Fan didn’t work. Also the tub drained slowly.
Stayed in March 2022
-
Reviewed: March 22, 2022
Maryann
United States of America2 Reviews7.0Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The coffee machine, phone and latch were broken.
The location can’t be beat. It was just across the street from the beach. The staff was quick to respond to problems.
Stayed in March 2022
-
Reviewed: March 21, 2022
Raul
United States of America19 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
You get charged for parking.
Stayed in March 2022
-
Reviewed: February 25, 2022
Nick
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
We could hear cars and people walking by outside. We're woken up to people walking above us, the floors seemed very thin and old. The shower head didn't work very well. It was only a one night stay, any longer than that I wouldn't really recommend.
Location was awesome! Beds were comfy. Front desk and valet employees were very nice!
Stayed in February 2022
-
Reviewed: February 21, 2022
Jaime
United States of America3 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking
Nice location
Stayed in February 2022
-
Reviewed: January 15, 2022
Leanne
United States of America14 Reviews7.0Good- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
beds were uncomfortable
location
Stayed in December 2021
-
Reviewed: January 12, 2022
Esra
Denmark16 Reviews1 helpful vote6.0“The welcoming in the receptio really depends on who is working then and there. The person who checked us in wasn’t very”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The floor carpet could need an update/proper cleaning, the AC system is very old, there is no fridge.
The location, the furniture, the bathroom, the soaps, you get ice cubes, coffee machine in the room.
Stayed in January 2022
-
Reviewed: January 8, 2022
Damla_k
Turkey54 Reviews15 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
Nothing particular comparing to price.
Decent hotel with a clean, comfortable room in a very good location. The staff was helpful and nice. They have Hawaiin Tropic as toiletries which I really liked.
Stayed in December 2021
-
Reviewed: January 3, 2022
Gaea
Philippines1 review7.0“Overall good, location-wise and safety.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 4 nights
The rooms need some interior updating as it looks and smells dated. Receptionist isn't the friendliest too.
The location was superb as it was very close to 3rd street promenade and the santa monica pier. Butlers were very nice. There are a lot of dining places around the area as well, and overall I felt safe even when I traveled alone.
Stayed in December 2021
-
Reviewed: December 24, 2021
Christopher
United States of America16 Reviews2 helpful votes7.0“Good location but hit-or-miss in other areas”- • Leisure trip
- • Couple
- • King Room
- • Stayed 5 nights
Valet parking was expensive ($30? $35?) per day. Also, the room was cleaned the first few days of our stay but then not for the next few days. I asked the person at the front desk when we checked out and they said, "They don't clean your room unless you ask for it." This is obviously wrong because we didn't ask for room cleaning the first few days and it still got cleaned. And even if it really is their policy, they should inform guests when they check in that they have this unusual policy. Or put a note in the room.
Nicely kept vintage style hotel with great location a short walk from a lot of shopping, restaurants, and of course the pier and beach. Plenty of storage space in the closet and drawers.
Stayed in November 2021
-
Reviewed: December 14, 2021
Iurii
United States of America26 Reviews6.0“Don't expect much”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Night club is just right next to the hotel. As you can expect it's VERY loud. Looks very old and not especially clean but will work for few days.
Location is good 👍
Stayed in December 2021
-
Reviewed: December 11, 2021
Tatiana
United States of America30 Reviews4 helpful votes7.0“Great Location, Mediocre Room”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room was ugly and outdated. Bathroom and room were small. The club downstairs and street noise were very loud all night long.
Location is great. Close to the promenade and walking distance to the pier.
Stayed in November 2021
-
Reviewed: December 8, 2021
Marty
United States of America1 review7.0“Perfect location for strolling around Santa Monica beach front”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
The room was fine but nothing fancy.
Excellent location, walking distance to the pier and shopping streets.
Stayed in November 2021
-
Reviewed: December 7, 2021
Celina
United States of America10 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The toilet had an internal leak and kept making a hissing noise all night.
The location was perfect! Next to a beautiful mall and a 2 minute walk to the Santa Monica pier. The room was very spacious, clean and comfortable. I loved that it had laminate flooring and not carpet.
Stayed in December 2021
-
Reviewed: November 26, 2021
Shannon
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Construction going on during our stay in the building.
Walking distance to shopping, restaurants & Santa Monica pier.
Stayed in November 2021
-
Reviewed: November 21, 2021
Thomas
United States of America11 Reviews1 helpful vote8.0“convenient to the beach”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
strangely, no toilet paper holder. no direct lighting on or above the desk
location
Stayed in November 2021
-
Reviewed: November 18, 2021
Jennifer
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
I didn't like the fact that there were no refrigerators or micro waves in room, There were also no vending machines.
location was great, close to boardwalk, shopping, and eating. The staff was exceptionally friendly and helpful. The hotel was beautiful. Loved the extra discounts we received at close restaurants.
Stayed in November 2021
-
Reviewed: November 15, 2021
Terence
United States of America13 Reviews8.0“staff friendly great location”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
no parking
location to beach
Stayed in November 2021
-
Reviewed: November 8, 2021
Heather
United States of America3 Reviews2 helpful votes7.0“Beautiful place”- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
At about 1am there were people in the hallway being very loud and they were banging on a door. Not knocking banging. I asked nicely to please be quiet. They were for maybe 5 min then started up again I call down and then of coarse it got quiet maybe 10 to 15 min i think they were back slappying and banging on a door then were in the room next to us screaming and yelling. I called again. Finally they stopped but that was aweful. Otherwise this is a beautiful place great location. Just didnt get much sleep and we were there because a few of us were running in the marathon.
Nice place to stay. Walked to restaurants. Would stay here again.
Stayed in November 2021
-
Reviewed: November 1, 2021
Marguerite
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Very dated. Our room had a view of the roof of a building. But it was quiet.
Very good value. Valet parking
Stayed in November 2021
Guests also reviewed these properties:
-
Hilton Mexico City ReformaMexico City, Mexico
-
Hotel Perla Beach Club - All InclusivePrimorsko, Bulgaria
-
Logis Auberge des Vieux ChenesMalemort-sur-Corrèze, France
-
Travel InnSouth Lake Tahoe, USA
-
New World HotelSeoul, South Korea
-
Гостевые комнаты у ПетропавловскойSaint Petersburg, Russia
-
Ferienwohnung ProschStumm, Austria
-
Home4day Nevsky prospectSaint Petersburg, Russia
